My screen going out.... What do I do?

13" retina display on MacBook Pro is going out...what are my options for repair?

Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do
https://www.techrestore.com/mac/
http://www.dttservice.com
http://www.myservice.com/macbookpro.html
http://www.ifixit.com/Device/MacBook_Pro
http://www.PowerbookMedic.com

Similar Messages

  • The screen goes out of sync, how can I fix this?

    when I start the server, the screen goes out of sync, how can I fix this?. The server has no video card.

    What do you mean by 'out of sync'?
    Try running the 'kickstart' using Send UNIX Command or while logged in to that server (ssh etc):
    sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart -restart -agent -menu -console
    You might also want to trash /Library/Preferences/com.apple.windowserver.plist from the server..

  • HT201335 when using apple tv with my ipad, the mirroring function does not work, screen goes black, what is the issue?

    when using apple tv with my ipad, the mirroring function does not work, screen goes black, what is the issue?  My son's Ipad(same as kind as mine) works ok with the apple tv but mine does not.  Any suggestions?

    Hello Nina Izurin,
    While written for the iPhone, the troubleshooting below can help resolve issues with your iPad's camera, as well.
    Camera isn't functioning or has undesired image quality
    If the screen shows a closed lens or black image, force quit the Camera app.
    If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
    Try turning iPhone off and then back on.
    Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    Try to remain steady while focusing:
    Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
    Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
    Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
    Note: Video-recording features are not available on original iPhone or iPhone 3G.
    If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Cheers,
    Allen

  • While restoring my iPod Touch second generation computer is turned off the screen goes black what do I do?

    While restoring my iPod Touch second generation computer is turned off the screen goes black what do I do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Screen goes out when cover opened

    I have a white Macbook.  When I open the cover the screen goes out unless it is held at a certain angle.

    It's one of four things and the liklihood in this order:
    1) Inverter Cable
    2) Inverter
    3) Screen
    4) Logic Boarad
    If you're Macbooks under warranty take it to an Apple Certified Technician (Apple Store) and have them take a look at it. If not, and you can't afford to repair it, you're welcome to take a gander at repairing those parts. If you have the time, and can figure it out, try opening up the chasis reconnecting to cables to the monitor, as on some laptops they're taped on and eventually come lose.
    This will likely void any active warranty.

  • Main screen going out

    Does anyone have a constant problem with the main screen going out during usage or calls?? If so how do you fix it ?

    During calls it is designed to go off. Otherwise you'd be pushing buttons with your face.
    You can also adjust the screen timeout in the settings menu.
    Jason

  • Detailed Account of iPhone 4 not turning on after screen goes out.

    Hello,
    This is my first iPhone and in the last week it has been annoying. I have been a Mac person for 11 years and this phone is awesome but this problem I am having is not. It started about a week after I had the phone (I have had the phone almost a month now), it seems that when the screen goes blank from inactivity the phone will not come on after pushing the power or home buttons. This requires a hard restart and the phone will come back on. The first time it happened it was a single incident so i Dismissed it all together, but this week it has been happening to me again except this time i did a little more troubleshooting and research on the issue, I do not have in apple store in my location and it was hard enough trying to get the phone and i really do not want to send this back to wait for another phone for two weeks, but unfortunately i will have to.
    Monday I was bored at work and did my usual browse threw the app store purchased a flashlight app for the LED flash on the camera , all seemed well throughout the day. the next morning on the problem started over again. everytime the screen would go blank from inactivity i would have to hard restart the phone. now keep in mind this will only do this from inactivity, if I am playing music in the background and the phone goes off it will still come back on, no problem. So i did some googling and came across a few people having the same issue but no one really giving any details. i went home for lunch and got the new 4.0.2 update hoping this would work, nada.... seemed the only way to remedy the situation was to restore phone to factory settings. I did this tuesday afternoon and all was fine until today , thursday, I received updates for a few apps today (predators, facebook and retina wallpapers hd) now the same problem is happening again.
    This has to be a software issue, it would be awesome if anyone else having the same problem can comment on their issue and try to give as much detail (time, dates, apps, updates) as possible. I have owned three apple machines over the last 11 years, I am a die hard apple guy thru and thru from the age of 13 and wouldn't have it any other way, but it would seem apple should have tested this phone out a little more thoroughly. If i had an applestore in key west i would be more than happy to deal with them over there but I am on an island 120 miles away from the nearest walmart so I am sorta screwed. It would be awesome if an apple tech or moderator could reply so I at least know you guys have a detailed account of what is going on, also please feel free to contact me via email.
    <Edited by Host>

    I have been trying for the last half an hour to recreate the problem with out the case on and i cant recreate the issue. the phone is coming up fine, i have restarted the phone twice to see if the problem would come up after a restart and no go.
    I just got off the phone with katy at otterbox and she is telling that they have not had any issues with the case but i have explained to her my whole issue and that i have trouble shooted the issue without the case on the phone itself and i cannot get it to happen again.
    i currently have it in the case and am going to try and recreate the issue again. if the issue comes back up i wont hard restart it on the spot i will take the phone out of the case and then try the home button. if the phone works, its the case, if it doesnt work it has to be the phone.
    now my thinking is that this occurred after a software update, I am wondering if the software that I have on the phone might be taking the overheating temperature threshold up. as in before i installed the software the phone would go out at so&so degrees then after i installed the software it takes it up to so & so degrees and the otterbox is making it just warm enough to turn the phone off.
    another quick note that i am wondering about...
    this monday i had the phone syncing to my itunes and during the syncing i has an update on facebook and out of habbit i immediately go to check it, so i cut off the syncing as this was going on. i dont think that would effect the phone now since i have gone thru a software update and a system restore since then.
    as of writing this post i have been testing the phone with the case on and now the issue is not happening. i will be holding off on sending the phone and will continue to try and troubleshoot the issue, i now have a belief that it could actually be the otterbox that is doing this but i am not sure. i will try and keep this updated as i am telling both companies i have started this tread and that they should make reference of this in the notes

  • Acer aspire, one logged in screen goes fuzzy what's wrong how do you fix it

    ONCE I log in my screen goes all fuzzy. Like old VCR tapes used to do how do younfix it?

    Hello, Do you have the same issue with an external monitor or a LCD TV in using the VGA or HDMI port?

  • My ipod nano will turn on and play but the viewing screen goes out and I cannot access the information to select different playing options. Any suggestions?

    My ipod nano will turn on and play but the viewing screen will not come on and I cannot access the information to select different playing options. It glows white background light then goes dark for the entire time I am using it. Any suggestions?

    I had the same problem.  Someone here told me to make sure my earbuds were in securely.  Push until they click in place.  It solved the problem.  The music still plays even though the screen goes to sleep.  Hope this helps.

  • LED screen goes out when in use

    Lately, my ibook screen suddenly goes dark while in use. It seems to be random, not linked to any certain behavior.
    Anyone else having this problem?

    Hi, Erin.
    Does adjusting the angle, opening it or closing it a bit, make a difference?
    You could try resetting the PMU. The PMU (Power Management Unit) has control over the backlight, so resetting it may help.
    Please let us know how things go for you.

  • I accidentally restarted my i pod during an update and now the screen goes white what can i do to fix it ?

    ipod stoped responding and the screen turns white blue and green

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • Screen goes out sometimes for no apparent reason

    Sometimes when I open my MacBook when it is in sleep mode, it comes on but the screen is dark. If I look at it from the side I can barely see my screensaver picture and desktop items. It seems like it's working normally, but I can't see anything. The brightness key (F2) doesn't do anything. I have to turn it off and on again.
    This is annoying, but it's also a problem because of something else I want to ask about. I have a huge music library, which I keep on an external hard drive that I normally leave connected to the computer. If I have this screen problem, when I turn it off and on, it tells me I didn't disconnect the hard drive properly. (I can't eject it if I can't see the screen.) Once that happens, it seems like the only way I can get the hard drive to work again is to connect it to a PC -- NOT a Mac. We have a Mac desktop in the house, but it still shows it as unusable if I connect it to that Mac. But if I take it into work and connect it to a PC, it's fine and then it will work again on the Mac. This is frustrating as I need to do this about once a month for one reason or another. Is there any easier way to get the external hard drive working? Thanks for answering either of these questions.

    If you cant use the F2 button, I'd suggest trying your very best to look at the screen from an angle, go into system preferences, (preferably from your dock as its a bigger icon to click) and you can adjust the brightness from there, this will save you from having to turn your MacBook off and on again and prevents corruption of your external drive.
    System Preferences > Hardware Section > Displays > Brightness Bar
    I'd suggest calling apple, best to be the nearest store to you.
    Hope this helps, regards.

  • My computer will not start up. It powers up I get the gray screen with the apple and get the loading progress bar it loads to 25% and the screen goes black

    My computer will not start up. It powers up, I get the gray screen with the apple, then the loading progress bar starts loading to about 25% the the screen goes black. what can I try to get my computer up and running?

    Carolyn Samit wrote:
    iMac, Mac OS X (10.7.1)
    Use Command + R for Lion Recovery
    Try restarting, when you hear the startup tone hold down the Option key. Then choose the Recovery Partition.

  • Hi, my macbook screen goes black at random points when I am using it. I know it is still running as music continues to play and I can vaguely make out the content of what is on the screen. Sometimes the screen will flicker between black and normal. Can I

    Hi,
    my macbook screen goes black at random points when I am using it. I know it is still running as music continues to play and I can vaguely make out the content of what is on the screen. Sometimes the screen will flicker between black and normal. Can I fix this?

    Emily..
    Could be the graphics card, run the Apple Hardware Test
    If the hardware test doesn't reveal any problems, use Lion Recovery.

  • My screen has gone dark.  If I hold it up to light I can barely see the icons.  I have rest it, but it still goes out.  What can I do?

    My screen goes dark.  I have reset it, but it no longer responds.  if i hold it up to light, the icons are barely visible.  What can I do ?

    It depends which country you are from below is US
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

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