My screen got cracked of Nokia Lumia 820

I have a Nokia Lumia 820 and its front glass got cracked. My display is alright but my touch is not working on the crack but elsewhere on the screen touch is working fine can someone tell me the problem and its cost. I am living in India.

You will need to contact Nokia Care in your area, they will provide a quote for replacing the screen. It's impossible to say what it will cost because each authorised repairer will provide a quote that includes both the components needed and their labour cost for carrying out the work, so just see the Microsoft web site for your country and you'll find information on how to get the phone fixed in the support pages.

Similar Messages

My problems with Nokia Lumia 820

I was a big fan of Nokia until two months back when I purchased Nokia Lumia 820. It's been two months and I'm having tough time with the handset.
First it was the heat issue. I know smartphones are tend to get heated up due to processors. But my mobile gets heated up in less than 5 minutes when I play games like real football, wordament and even simple games. I thought I got a bad device out of the box. When I say heated up it's not warm, its hot and uncomfortable hotness. I can't hold my device until the heat subsides. I visited the Nokia care for raising the heat issue but they said they can't do much and updated my mobile to the latest firmware (1308) and asked me to check after the update and the heat issue is still the same. Just when I thought things can't get any worse it did. My mobile has visited Nokia repair factory already twice in less than two months of purchase. The first major problem occurred three weeks back when the display would be switching on and off randomly and finally the mobile got bricked. The screen went blank completely and the device was unresponsive. Along with that complaint I've again raised a complaint about the device getting heated up uncomfortably. 14 days after I submitted my device to Nokia care I got my device back only to find that the screen isn't responsive to touch in the middle within a week's time. The upper part and the lower parts are responsive, it's the middle strip that's not responding to touch.
I've again given my mobile to Nokia care and they have sent it to the repair unit. In two months of my purchase the mobile has spent more than 4 weeks at Nokia repair outlet. It is still undergoing repair in the Nokia repair factory. I had least expected this from Nokia.
Some of my friends who have windows 8 phones from Nokia haven't experienced any problems so far, not even heating problem. It's safe to say that the problem is only with my device.
It's two months old and I've got it from the Nokia priority dealer.
What'd you call a device which spends more than 40% of the time in the repair factory in two months of the purchase. Even the 3 months EMI's haven't been payed fully.
I've encountered lots of inconvenience after purchasing the device.

i am too having the heat issues..of nokia lumia..820 its been 1 mnth i hav been w8in for my nokia lumia to be in my hand...but..its giving too much problms..it gets soo hot widthinn 5- 1- mins.. highly dat i hav to end up d calll..n i kinda felt sensation on my thumb fingr. ..n i m also havin the hanging up issues..but yesterday my phn was hang n the phn was swwitched off...n its still swtich off..,when i chrg the phn no rexn is seen..
what d hell is going on..n how m i getin a phn ?

Nokia lumia 820 music

Hello, I have just bought my Nokia Lumia 820 and updated it to Amber but I can't see the Nokia Music. All I have been using is the Xbox Music. Kindly assist, its really frustrating.

Hi taitangetich,
Welcome to the Nokia Support Discussions!
Nokia Music can be downloaded through the 'Store'. You may go to the 'Nokia Collections' and look for the said app. You may also download the Nokia Music app here: http://www.nokia.com/global/featured-apps/. Just go to the Bing Search on your phone > tap on the scanner (eye icon) > tap on the QR code on your computer.
Let us know the outcome.

Nokia Lumia 820 Amber Update

My 820 was updated but I had to do a factory reset how can I get the update back? The update does not appear in Phone Updates.

I found the answer myself, all we have to do here is download the App Lumia System Updater that fixed all my problems once I updated my Apps. Been looking for answer for Hours. Now things like Touch Double Tap Wake Up are working and Block Numbers and SMS on the Nokia Lumia 820 I would say it would work on all LUMIAs...

How to set storage location in Nokia lumia 820 for...

Hi,
I would like to know if and how to define the storage location in my Nokia lumia 820.
I have recently purchased a micro SD card by Kingston and would like to download and install apps, like games who require more storage then my Nokia 820 supports(8GB).
I saw that the only available option set is to choose the the storage for music + videos and pictures from settings/phone storage but no option set could be found for the apps or others.
Please help me with some guidelines or with a proper workaround as I tried unsuccessfully to find the understanding for this in various resources.
Thank you for considering my request.
Vlad Zaicescu
Solved!
Go to Solution.

You can't install applications, Games on the SD Card. Only other thing that you may save on the SD Card is the Maps ..but you need THIS application. Need to log-in using the same credentials that you use on this forum to download it ...

Change in language reset Nokia Lumia 820 (RM 826)

I reset my Nokia Lumia 820 (RM 826). It however reset to Japaneese (or chineese?) is there any way of converting the settings back to English other than having it flashed.
Your advice is very much appreciated.
Jenkins.

Does this help?

Nokia Lumia 820 issues after Lumia Black update...

Before updating to the Lumia Black update:
1. Was able to connect the Nokia Lumia 820 to my home PC using Windows 8.1 and it was able to see the device and files on it as well as sync music from Windows Media Player to the device.
2. Was able to connect to the Nokia Lumia 820 from one of my Office PCs using Windows 8.0 and was able to see the device and files on it.
As well as to manually install Windows Phone 8 applications or install the Windows Phone 8 applications via Microsoft Visual Studio 2012 Ultimate from either PC.
After the Lumia Black update, Neither PC can see files on the Nokia Lumia 820 nor can any application send files to the Phone's Memory Card or Second Memory Card. (SD Class 10)
Very frustrated with the Lumia Black update. Lumia Amber worked just fine.
I haven't changed anything as far as I know on my Nokia Lumia 820 device to cause said issues nor have I abused the device in any way.
PLEASE HELP!!!
Thank you,
BillNew
Solved!
Go to Solution.

Simply wanted to add 3 new audio tracks to the Music files via Windows Media Player but cannot even connect the device like it did less than 45 days ago when everything was working properly.
All my music files are on the SD Card because the file space needed is more than the 7.3 GB on the base memory for the unit. (Something like 8.1+ GB at the present time of 29.8 GB... which is the formatted size of the 32 GB SD Class 10 card.)
When the Nokia Lumia 820 is connected to my home Windows 8.1 computer, Windows knows about it but cannot finish the handshake to see the device and the 2 memory areas on the device.
Have to determine which programs that I have installed after the initialization that I want to restore.
The problem at the moment is that turning off the unit loses ALL Music Album Data but the songs are still there. This seems to have been caused by Lumia Black Update but not sure if that is true or not.
Have a lot of stuff to backup before resetting the device. Perhaps could upload everything to SkyDrive / OneDrive then restore the data after a full reset of the device.
I have all my cell phone contact data backed up but would like to backup all text messages too.
I have 2 custom applications that I have developed but are not yet setup using the Windows Phone 8 Development License as released products... that will be done soon.
Cannot backup the latest pictures on the phone... not many since the last backup but there are pictures that are not restorable that I would like to keep.
Would rather not have to do a complete reset but may have no choice.
Thanks,
BillNew

HT3302 my new iphone5 screen got cracked.i bought it from australia and i live in India.Now i'm not getting any service in india.what i should do now??plz help

my new iphone5 screen got cracked.i bought it from australia and i live in India.Now i'm not getting any service in india.what i should do now??plz help

You will have to return to Australia to get it serviced.

SIM-unlocked Nokia Lumia 820 in New York, US?

Hey guys,
Would anyone, especially those from Nokia, know when SIM-unlocked versions of Nokia Lumia 820 will be hitting the shelves in the US, particularly in New York?
Since dealers here in the Philippines keep telling me that the new Lumia phones will not be available until 2013 comes, I assumed that SIM-unlocked versions will be arriving earlier in the US so maybe I can just have one bought from there.
Thank you!
Solved!
Go to Solution.

Okay, thanks for the reply. Just received some unconfirmed news that Lumias will be arriving at Singapore this December. Hmm, I've always thought that US was one of the first countries to receive the goods.
Well apparently they did, but only carrier versions. Maybe it's about the market there who prefer free phones from carrier plans over buying retail phones (I don't mean to generalize though).
Anyway, thanks again.

Nokia Lumia 820 - Service Greece Taking too long

Hi there i recently bought a Nokia Lumia 820 from Germany and i went to Greece for my vacation. On my vacation Lumia was dead for some reson. After trying to charge it with the wall charger it wouldn't charge. So i went to a local Nokia Care point in Thessaloniki Evosmos. And they told me that they would check it out and they will inform me.
The employee of Nokia Care tried to charge the phone in front of my eyes. Still that doesn't seem to work.
So when was that my drama begine, the told me that they will know which in two working days. I told you know the problem. He tolded me about techinician checking the phone in Athens. And why should it go to Athens??? I ask myself there are 6 people inside the shop. They told me that the estimated service will be done under warranty into
TWO weeks!! OMG that is so much time. I told him that i have to go abroad in 2 weeks from now for year. He told me not to to worry this is the standar procedure. i told him ok. I give them the phone on 7 of October and when i call them today to see what is happening the told me that the mobile is in service and they dont know what is happening. I told them that i have to leave. And he told sorry i cannot do anything this will take more than 2 weeks.
What can i do know?
Is sevice taking that long only in Greece?
I told them if they can send it to Sweden where i will go and the told me that they can't...
What can i do??
I previously experienced some problems with my Asus Nexus 7 ... and the guys from DHL come the next day to pick it up and in 1 week i had it in my hands.
Thanks

You need to discuss this with the individual care centre as unfortunately there is nothing that the users of this forum can do to help you with this.
Care centres are not owned or run by Nokia and not all types of repair can be carried out in them so often devices have to be sent to a higher level service centre. Naturally the speed of service varies between countries as often the higher level centres deal with more than just one brand of phone.
It's entirely at the shops discretion if they will send it on to you in another country or not so you need to speak to them.

No Push Notifications with Nokia Lumia 820 WP8

Our Servers are Setting up very well and are tested and installed by a Lync Partner. Push Notifications for Lync 2013 App on Nokia Lumia 820 doesn't work.
Thanks for your help

By default, push notifications are turned off.
You need to configure your Edge Server to have a federation relationship with the cloud-based Lync Server 2010 Push Notification Service, which is located in the Lync Online datacenter, and run a cmdlet to
enable push notifications
For details, you can check
http://technet.microsoft.com/en-us/library/hh690047.aspx
Lisa Zheng
TechNet Community Support

Unlock Nokia lumia 820

Hello,
I bought a nokia lumia 820 with orange uk network, in a second hand shop.
I would like to unlock it, I tried to go in the shop but they told me to ask Nokia,
They told me that this phone is quiet difficult to unlock, is that right ? and the unlock code was not available,...
Can you help me please?

Tacos33 wrote:
Hello,
I bought a nokia lumia 820 with orange uk network, in a second hand shop.
I would like to unlock it, I tried to go in the shop but they told me to ask Nokia,
They told me that this phone is quiet difficult to unlock, is that right ? and the unlock code was not available,...
Can you help me please?
Unlocking your Nokia Lumia 820 can be done either by contacting the service provider.
Moderator's note: Part of the message was removed as it contains links that directs to an unauthorized website.

Lock applications for nokia lumia 820

I would like to know if there any applications to lock my messages and videos. Also to block any particular contact.
I have searched in the nokia store already but no such apps.
Kindly let me know that if we have such apps for the nokia lumia 820?

What you see in the Store is what you get unfortunately. there may be apps in the future, but that would depend on developers actually making the app or not.

Can't Stream on my Nokia Lumia 820

I cannot Stream live online with my Nokia lumia 820. I tried to download and Install adobe flash Player but the phone Is not supporting it. Can anybody tell me how to go about it. I need to Watch my prophet online
Moderator's note: We amended the title of this post as we moved it to the appropriate board.

Flash player is not available for WindowsPhone or any mobile OS for that matter as Adobe has stopped supporting, having said that I have no issues playing videos online, when I hit the video icon and phone opens it in the in-built player and plays it fine. Try it.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

My screen got cracked

my screen got cracked and I have an At&t imustangs that covers the repair. Am I egilible for Apple free repair?

Cracked screens are not covered under warranty. I don't know anything about "AT&T imustangs". If it's some sort of insurance, you should contact AT&T and ask them what is covered and how to avail yourself of the coverage.

My screen got cracked of Nokia Lumia 820

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