My screen has a broken Apple logo on start up. What does this mean?
I have been having some trouble starting up my MacBook pro and when it does start, there is a broken Apple logo on the bottom half of the screen. Is this a hardware or software issue, and what do I do?
Hi there barbara0808,
I would recommend making sure all your software is up to date and resetting your computer's PRAM as an initial troubleshooting step. Take a look at the articles for more information.
Update OS X and App Store apps on your Mac
OS X Mountain Lion: Reset your computer’s PRAM
-Griff W.
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Hello Julia,
Start with this article.
http://support.apple.com/kb/ts1567
B-rock -
Whenever I plug my iPod in the computer is comes up with this ..This iPod cannot be used because the Apple Mobile Device Service is not started. - what does this mean, how can i fix it?
Instructions here > iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
Or Mac > iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X -
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I plugged my 4th generation iPod touch into my computer and when iTunes popped up, there was a notice that read, "The iPod cannot be used because the Apple Mobile Device is not started". What does this mean and what do I do?
Type "Apple Mobile Device Service" into the search bar at the top of the page by Support and read the help article.
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Assuming that you are on a PC then there are intructions here for starting it http://support.apple.com/kb/TS1567 , and for a Mac http://support.apple.com/kb/HT1747
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When I tried to sync my iphone 4 and ipad in iturnes, an error message popped up saying this device cannot be used because Apple Mobile Device service is not started! What does that mean and how do I start service? I've had these devices for over a year and update and sync regularly and have never seen this message before!
I got that message yesterday. I'm new at this so don't know if this is the correct solution but it worked for me. I reset my iPod by holding the 2 buttons down until the apple appears AND I restarted my computer. After that everything worked.
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Error code (-42110) has come up when I started iTunes what does this mean
error code (-42110) has come up when I started iTunes what does this mean
Try the following user tip:
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I plugged my phone in to charge and the apple logo keeps flashing up what does this meen?
i plugged my i phon einto charge and the apple logo keeps popping up and the phone wont come on, what does this meen?
Hey alixwilliams,
It sounds like you are experiencing a software issue with your iPhone that requires a restore. You might want to try the method for restoring your phone found in this article to help you address this issue:
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht1808
Thanks for using the Apple Support Communities. Have a good one!
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When I open thunderbird and get logged in my Email address name at the top of my thunderbird email has a Paddle Lock on it. What does that mean? Can I get it off? I am using a VERIZON email address. Over the last 2 days I have not been able to down load any of my incoming email messages. It keeps asking me for my Password which I type in and then it says its incorrect. After resubmitting my password I get a Error message says #0012 password incorrect. Is this something thunderbird did or happened from the new update for Ver. 31.1.2? I need help.
The padlock indicates a secure connection to the server. You don't want to get rid of that.
Please check with Verizon whether something has changed on their end.
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What does "the Apple Mobile Device service is not started" mean? I updated iTunes and I got this message when connecting my iPod Touch (2nd gen).
Never mind--I think I found the answer through other posts. Thanks!
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Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??
I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck! -
Can someone please help
You need to verify your info and you'll be all good. Let know if you're all good now.
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TS3212 apple mobile device failed to start. What does this mean?
I cna not get itunes to load onto my laptop. I have just installed the old version of i tunes and tried re-installing but keep getting the message above.
Y'know what's stupid....
That on September 21, 2013 my Apple Mobile Device won't launch so I do a search in the support community - and what turns up as the top result is an unanswered question on the same topic from November, 2012.
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Please help!
Try here:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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