My screen has gone blank and have now lost all my contacts

My screen on my torch 9800 has gone blank. I then plugged the device into the computer to see whether there was any downloads that would help but was told that the phone had never been synced when it had. The result meaning I have lost my contacts, etc. Please help????!!!!!

Hi and Welcome to the Community!
First things first...your data...everything else is IMHO secondary.
When you say you have synced your BB, how exactly have you done that in the past?
True synchronization with, for example, Outlook? If so, then please check Outlook (or whatever other PC Organizer app you are using) to be sure you still have all of your data...and, to be safe, copy all of your contacts and calendar to a safe PST just in case.
On the other hand, if by "synced", you mean backed up, then look on your PC for IPD files...those would be the files that store your data as of the date/time you took that backup...and they remain there, available for restore if needed.
So, please clarify your situation concerning your data before we proceed with any device diagnostics...the data is much more important than the device, and I want to be sure your data is safe before we attempt anything with the device.
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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It should all be on your computer in whatever program you have been syncing.
Sync it back.

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Hi guys,
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Can anyone help? Be a huge help...

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Can be downloaded from here: http://supercrazyawesome.com/
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Saji-
Can you still access your Bookmarks at the top of the Safari screen? If so, select it and choose History. Then click Clear History at the top of the History window.
If that does not help, double-click the Home button. A row of recent Apps will line up along the bottom of the screen. Scroll across and find Safari. Press and hold on it until it starts to wiggle. Then click on the red minus sign to remove it from the list. Click the Home button to stop the wiggling and again to return to the Home screen. Now see if Safari is working any better.
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Hi Ellen,
Welcome to Apple Support Communities.
It sounds like your iPhone 4 has a dim or blank black screen but responds to some commands like enabling vibrate. I understand this may be a frustrating situation, but the troubleshooting suggestions in the article below will help you solve the issue.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If your screen is too dim, too bright, or you see only faint images
Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.
If you have a screen protector, try removing it. Try removing your case if it includes a screen protector.
If you see the issue in multiple apps, restart your device.
If restarting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Take care,
-Jason

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Thanks this seems to have solved the problem. We also plugged it into the computer at the same time. Cheers

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Hi, I hope someone can help!
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I would be very grateful of anyone could help!
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Please help my ipod will now not even switch on! What should I do?
Hi, I hope someone can help!
1) Yesterday, I was listening to my ipod and changing
the songs, when it suddenly the songs began changing
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2) Eventually it stopped, but then it really slowed
down and would take about 5 seconds to react to me
pressing the buttons or changing a song!
3) Then today, after I had finished using it whilst
running, the screen went completely blank, but the
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about make out an extremely faded outline of the
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What is happening to my ipod and what can I do about
these problems? I have had my ipod for only a couple
of months!
I would be very grateful of anyone could help!
Thank you,
Inass (London)
nano
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I recently installed your ios7 0.3 and have now lost all sounds - is this normal ?????

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<Email Edited by Host>

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Thanks for the question. It sounds like most of your music was purchased from the iTunes Store. If your country supports iTunes in the Cloud, you can download your past purchases using this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
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The computer usb port will not charge it. Plug it into an outlet with the charger that came with it for a few hours & try again.

My screen has gone blank and have now lost all my contacts

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