My screen has gone grey and i can do nothing with the phone, what can I do?
The phone fell from my desk with a little help fom a hungry cat... seemed ok at first but later in the day I found the screen to be a dark grey & dead to the touch. This is clearly not good & I have no idea what I can try, any helpful suggestions would be gratefully recieved. Oh yes, I know the phone is part working as I can hear it respond to an incoming text & it rings when rung!
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
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My iPod Touch 4G's screen has gone white and has lines on the screen. How do I fix it? Help!
Hello everyone,
I've had an iPod Touch 4th generation for a few years now, and, today, for the first time, the screen has gone white and their are vertical lines on it. What happened was I accidentally dropped my iPod Touch on tile and it landed on its back. I tried it out right afterwards to see if it was still working and it seemed like it was perfectly fine. Later on, I got an email from one of my friends, so I slid the email button on the lock screen to see the email. In the email, there was a link to a gif image, so I opened it in Safari. After I was done with it, I closed that tab. I also had a second tab open from earlier, so I wanted to close that tab as well. When I clicked on the button to see all tabs and close one, the screen completely froze. I held on to the on/off button on the top of the iPod, and, after about a minute, the screen switched to a completely white screen with lines on it. I've tried holding onto the on/off button again and it doesn't work. I also tried plugging it into my Windows 7 computer and opening iTunes, but my computer doesn't even recognized it is plugged in. It won't appear under the "computer" section in Windows Explorer, which will allow me to do USB-related tasks with it. iTunes doesn't recognize that it is plugged in either, so I can't do anything like restore the iPod to factory settings. The home button on my iPod hasn't been working for a while so i've always been using the accessibility feature that gives me a home button on the screen. Now that I can't access that, I can't hold down both the on/off button and the home button at the same time. What should I do? Should I send it in to Apple for repairs (which I won't do and would rather buy a new iPod Touch)? I am thinking of just leaving it to, hopefully, have the battery drain and the iPod would die. Then, I could charge it and see what happens. Other than that, i'm just clueless right now and I have no idea what I should do. Please help me!
My iPod Touch is an iPod Touch 4th generation model with 8GB. It is running iOS 5.1.1.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my iphone4's screen has gone black and i have received a new warrenty
If this is a Verizon iPhone 4, there is no SIM slot.
For non-Verizon iPhone 4, the SIM is on the right side.
Push a paperclip inbto the hole to eject the SIM tray.
-> iPhone and iPad: How to remove the SIM card -
My Pages Ap has gone grey and cannot be updated at the ap store. I don't want to lose what I have there...what should I do?
What do you mean it has gone gray? Were you trying to update the app and it stalled on you?
Do you backup with iCloud or iTunes on your computer? If you have all of the files backed up then you should be able to delete the app and reinstall it - if needed. -
Safari screen has gone blank and seems to be hanged
safari screen has gone blank and seems to be hanged
Saji-
Can you still access your Bookmarks at the top of the Safari screen? If so, select it and choose History. Then click Clear History at the top of the History window.
If that does not help, double-click the Home button. A row of recent Apps will line up along the bottom of the screen. Scroll across and find Safari. Press and hold on it until it starts to wiggle. Then click on the red minus sign to remove it from the list. Click the Home button to stop the wiggling and again to return to the Home screen. Now see if Safari is working any better.
If still no improvement, try resetting (rebooting) the iPad. Hold both the Home and Sleep buttons for several seconds until the Apple logo appears. Ignore the "Slide to power off" arrow. The iPad will restart after a couple of minutes. Resetting this way will not hurt anything, and sometimes clears up mysterious problems.
Fred -
Ipod mini screen has gone dark, and when backlight goes on v
Ipod mini screen has gone dark, and when backlight goes on the centre part with writing etc is almost black with light around edge. will this go? do i need to send it back?
Maybe your backlight is burning out? That's what I would think when the center is black but the edges have light. I'm not sure if a reset would fix the backlight but you can try (hold the menu and center buttons at the same time until you see the Apple logo and then release). If I were I'd send it back to Apple but do you know if you are still under warranty? You should be if you've had your iPod less than a year.
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I know how to delete my browsing history but for some reason 'delete browsing history' has gone grey and does nothing?
By chance have you tried connecting your device to your Desktop (USB Cable) & then opened up the Device Files using iTunes?
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My screen has gone purple and has locked up?
My screen has gone purple and locked up What does this mean?
That sounds like a hardware problem. Contact Apple for service. If you have an Apple Store near you, make an appointment at the Genius Bar and take it in for the techs to look at.
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TS1398 updated to ios 6 now my wi fi button has gone grey and i cant switch on
updated to ios 6 now my wi fi button has gone grey and i cant switch on
dannykeenan, follow this thread and good luck.
https://discussions.apple.com/thread/4310121?start=2340&tstart=0 -
Hi my name is Hajk and i got a friend that has a problem with her macbook, she gets a blue screen and cant log on. So i told her if she had an reinstall disk so that i could reinstall for her but she didn't get one with the macbook. what can she do ?
If this is a fairly new Mac running either v10.7 Lion or v10.8 Mountain Lion she can use Lion or Mountain Recovery to repair the startup disk or reinstall OS X.
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my iphone 4 screen has gone blank and its still on it vibrates when i put it on charge ive tried turning it off and the screen is still not showing anything please help
Hi Ellen,
Welcome to Apple Support Communities.
It sounds like your iPhone 4 has a dim or blank black screen but responds to some commands like enabling vibrate. I understand this may be a frustrating situation, but the troubleshooting suggestions in the article below will help you solve the issue.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If your screen is too dim, too bright, or you see only faint images
Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.
If you have a screen protector, try removing it. Try removing your case if it includes a screen protector.
If you see the issue in multiple apps, restart your device.
If restarting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Take care,
-Jason -
iPhone 3GS - after taking photo screen has gone green and now unresponsive to any actions or buttons. Cannot turn off and makes no difference if connected to charger. Any ideas on how to solve this?
Thanks this seems to have solved the problem. We also plugged it into the computer at the same time. Cheers
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We have iPhone 4 and I plugged phone into after market hardwired plug in car (that we have used successfully for two years). The screen has gone black and wont turn on. Phone was charged. I have tried force quit- home screen and top button. iTunes is not recognizing phone when I plug into computer. help pls
FIRST charge with an Apple charger for at least 15 minutes. Then hold the HOME and SLEEP buttons at the same time until an Apple logo appears. Hold for up to 30 seconds. If nothing happens the phone hardware has failed.
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I was typing an email to friend. I put the ipad down to answer the door and came back a few minutes later and the screen had gone blank and when I tried to get the message that I was typing back I could not find it. The message contained a lot of text and pictures. How can I find it? I have looked in drafts.
Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
my Iphone 4 screen has gone blank... If someone calls the person gets full ring but no display on my screen... niether home button nor power off button is working... help!
Try press and holding down the Power and Home button until you get an Apple icon on the screen.
http://support.apple.com/kb/ts1445
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