My screen has gone purple on my macbook pro what can i do ?

my screen has gone purple with horizontal lines going through the screen i have a mac book pro

That sounds like a hardware problem. Contact Apple for service. If you have an Apple Store near you, make an appointment at the Genius Bar and take it in for the techs to look at.

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My screen has gone purple and has locked up?

My screen has gone purple and locked up What does this mean?

That sounds like a hardware problem. Contact Apple for service. If you have an Apple Store near you, make an appointment at the Genius Bar and take it in for the techs to look at.

I am pretty sure my video card has gone bad in my macbook pro, I want to retrieve data before replacing it. Is this possible?

My video card has failed and I want to retrieve photos. Can this be done?

Welcome to Apple Support Communities
I wouldn't worry about that. Take your Mac to an Apple Store or reseller and let them repair your Mac. If it's a GPU failure, your hard drive is OK, and you will have the same hard drive with the same data after getting the MacBook Pro repaired.
However, it's recommended to make a backup. As you can't start up your Mac, what you can do is to take out the hard drive and connect it to another Mac through a USB to SATA adapter, so you can recover your files

IMessage has randomly stopped working on my Macbook Pro, what can I do?

My iMessage on my macbook pro has stopped working. I can log in just fine and I have logged out and back in but still cannot send or receive messages. It worked just fine at my house and last year at college but for whatever reason it has stopped working now. What can I do to fix this?
I keep everything up to date and currently have no updates ready at this time.
I also cannot currently FaceTime from my computer either, but both of these work just fine on my iPhone 5 which is connected to the same wifi.

Right now the best thing to do is be patient. The last six days many people have been reporting problems with FaceTime. The source of the problems remains unknown.

I doesn't have any space left on my MacBook Pro what can I do?

Hi can please get some help with this: my macbookpro retina doesn't have any disk space left and you can't upgrade it, what can I do?

your computer is NOT a storage device
clear cut case
You need to change the premise of your SSD use.
see here:
Your Solid State Drive and having enough space inside your Macbook Air & Pro
Solid State Drive usage premise, or the “more space / upgrade SSD” question
There have been questions posed and positions taken by many people who are trying to use their Macbook Air or Pro’s solid state drive (SSD) as a mass media storage device, for either pictures, videos, massive music collections or all three combined; but this should not be the working premise of a ‘limited’ SSD and its use.
In which, it’s the case of those users with either 128GB, 256GB, or even 512GB of internal SSD space, that have or are running “out of space”, that questions are raised. The immediate premise of some users can sometimes be “(how to / if) upgrading my SSD” when in fact in nearly all instances another approach is the logical and sensible one that needs to be looked into and exercised.
Any Macbook containing a SSD should be idealized as a ‘working platform’ notebook containing all your applications, documents, and weekly or bi-weekly necessary files. All collections of media files such as pictures, music, and videos, unless directly needed should be kept off the notebook and on an external hard drive or likewise. While the ‘working platform’ premise is also the case with larger internal conventional hard drives of 1TB+, its implementation isn't as critical except in terms of data protection.
Realistically, you should at most coordinate roughly 20 to 25% of your total SSD space to all audio-video personal use media (picture / music / video collections), leaving the remaining amount on an external HD.
Nobody should consider any notebook a data storage device at any time under any circumstance, rather a data creation, sending, and manipulation device; and in the case of a SSD, this is more important for purposes of having sufficient working space on the SSD and reducing SSD ‘bloat’ in which cases someone is wrongly attempting to use the SSD space as a large media storage nexus.
The rare exception to the collective usage and premise of SSD use in which a much larger SSD is truly needed are for those in video and photography professions that require both the extremely fast speeds of the SSD and the onboard storage for large and or many video and photography files. However this also falls under the premise of a ‘working platform’ for such peoples rather than the intent of many who are using the SSD as passive and static data storage for media files very infrequently needed or accessed.
All on-notebook data collections should be logically approached as to necessity, and evaluated as to whether it is active or passive data that likely doesn’t need to be on the notebook, allocations of space-percentages to as-needed work and use, apportioning space for your entertainment media, and questioning whether it should it be on the notebook for more than short-term consumption.
Considerations should be made in the mind of any user in differentiating the necessary system data (System hub) comprising the Mac OSX, applications, necessary documents that both must and should be on your internal SSD, and that of the users personal data (Data hub) comprising created files, pictures, music, videos, PDF files, data created or being created and otherwise, that likely unless being used soon or often should be parked on an external hard drive for consumption, or temporarily loading onto the internal SSD.
You both can and should purchase whichever SSD size you need or see fit, but even in the case of the largest of SSD, unless use-considerations are made, and SSD spaces are allocated as should be the case indicated above, one can easily and immediately run into this quandary of “needing more internal SSD space”, in which instance a different approach in usage must then be implemented.
However it is almost always the case, that such large media files are wanted to be stored internally rather than actually needed, in which case the external HD is both prudent as well as necessary. Additionally costs per MB are infinitely less on an external HD than an internal SSD in any consideration of data expansion needs.
A Professional Example
In the case of a Macbook Air or Macbook Pro Retina with ‘limited’ storage on the SSD, this distinction becomes more important in that in an ever rapidly increasing file-size world, you keep vital large media files, pics, video, PDF collections, music off your SSD and archived on external storage, for sake of the necessary room for your system to have free space to operate, store future applications and general workspace.
You should also never be put in the position of considering “deleting things” on your Macbook SSD in order to ‘make space’. This is especially what your external HD is for.
Professionals who create and import very large amounts of data have almost no change in the available space on their notebooks internal SSD because they are constantly archiving data to arrays of external or networked HD.
Or in the case of the consumer this means you keep folders for large imported or created data and you ritually offload and archive this data for safekeeping, not only to safeguard the data in case your Macbook has a SSD crash, or gets stolen, but importantly in keeping the ‘breathing room’ open for your notebook to operate, expand, create files, add applications, for your APPS to create temp files, and for general operation.
Slim USB3 1TB external hard drive
External Hard Drives
External hard drives are both extremely cheap and regardless of the size of your internal SSD (or even internal hard drive if the case), you need an external hard drive with your SSD equipped Macbook for several reasons:
1. Data backup and protection.
2. Redundancy for important data.
3. Necessitated ideal space for large media files for collections of pictures, videos, and music etc.
While ever changing in price, typical portable 2.5” external hard drives in USB3 run roughly $65 for 1TB or $120 for 2TB small portable USB3 hard drives. Such drives range in thickness between 5mm and 15mm, with recent improvements in storage of 500GB drives in 5mm profiles.
There is almost no premise in which a small 12mm thick 1 Terabyte USB hard drive cannot be taken along with any Macbook as an external large storage extension inside any Macbook carry case or pouch. Typically such external HD profiles are not much bigger than a deck of cards.
External hard drives are a foregone necessity for purchase with any Macbook for at the very least Time Machine backups, data redundancies, and ideally for large media storage.

The battery has gone dead in my Macbook Pro

I did not use my computer for a month and now the battery will not charge. I have not even had it a year yet.

read this:
http://www.apple.com/batteries/notebooks.html

Notes has become unresponsive on my macbook air, what can I do?

Notes has always worked perfectly, but today, on my Macbook Air, not on my iPhone, if I try to create a new note or message or email a note, the program becomes un-responsive and I have to force quit.
Any ideas?
My default account is icloud, and there are a lot of notes that are valuable to me and I need to save.
Thanks,

That sounds like a hardware problem. Contact Apple for service. If you have an Apple Store near you, make an appointment at the Genius Bar and take it in for the techs to look at.

Safari screen has gone blank and seems to be hanged

safari screen has gone blank and seems to be hanged

Saji-
Can you still access your Bookmarks at the top of the Safari screen? If so, select it and choose History. Then click Clear History at the top of the History window.
If that does not help, double-click the Home button. A row of recent Apps will line up along the bottom of the screen. Scroll across and find Safari. Press and hold on it until it starts to wiggle. Then click on the red minus sign to remove it from the list. Click the Home button to stop the wiggling and again to return to the Home screen. Now see if Safari is working any better.
If still no improvement, try resetting (rebooting) the iPad. Hold both the Home and Sleep buttons for several seconds until the Apple logo appears. Ignore the "Slide to power off" arrow. The iPad will restart after a couple of minutes. Resetting this way will not hurt anything, and sometimes clears up mysterious problems.
Fred

My MacBook air's screen has gone black, how can I fix or reset it?

MY macbook airs screen has gone black and won't come back on. The keyboard still lights up. When I turn it off and back on it makes the start up sound, but not a thing comes up on the screen. No idea what else to do. Please help.

Try the fn key (bottom right) and the F2 key (top left) together and step up the brightness.

Macbook screen has gone all fuzzy

Yesterday I updated my mac with the new SMC firmware.
On the restart my screen has gone all fuzzy, and the colours have gone all strange.
It does this in both mac OS X, windows vista and the boot screen. When I take a screen grab of the screen and send it to another computer the image is normal, as if this problem did not occur.
I've done a hardware test from my install disks and it turned up no problem. I have also tried resetting the SMC firmware by turning the laptop off, unplugging the battery and holding the power button, but so far nothing has changed.
Any suggestions?
Thank you.

GfulDedFan,
Thank you for your reply,
I might have been wrong about the SMC update.
I got the update on my machine on the 17th, and I wasn't sure what exactly it was, and assumed it was the SMC update as it came out on the same date.
My machine is running an Intel chip set and was purchased in mid-2007.

My screen has gone and i need to back up pics, is there anyway way i can?

Please help! My phone broke 5 weeks ago, sent it of to b fixed and come back working etc.
Was on the phone a few days ago and was hot so come off and now the screen is black and i cant see anything. When i plug it into my laptop to transfer all the pics it doesnt let me as i need to unlock it but the phone wont let me do it (as the screen has gone) so is there another way to connect it to my laptop and transfer pictures or could apple access my data?? I really need to get the pictures off of my baby as there is LOADS and dont want to lose em.
SOMEONE PLEASE HELP ME

Unfortunately not
Try and do a hard reset by holding down the home button and the sleep/wake button and then turning it back on
If that does not work you have to do a restore unfortunately

My iPod Touch 4G's screen has gone white and has lines on the screen. How do I fix it? Help!

Hello everyone,
I've had an iPod Touch 4th generation for a few years now, and, today, for the first time, the screen has gone white and their are vertical lines on it. What happened was I accidentally dropped my iPod Touch on tile and it landed on its back. I tried it out right afterwards to see if it was still working and it seemed like it was perfectly fine. Later on, I got an email from one of my friends, so I slid the email button on the lock screen to see the email. In the email, there was a link to a gif image, so I opened it in Safari. After I was done with it, I closed that tab. I also had a second tab open from earlier, so I wanted to close that tab as well. When I clicked on the button to see all tabs and close one, the screen completely froze. I held on to the on/off button on the top of the iPod, and, after about a minute, the screen switched to a completely white screen with lines on it. I've tried holding onto the on/off button again and it doesn't work. I also tried plugging it into my Windows 7 computer and opening iTunes, but my computer doesn't even recognized it is plugged in. It won't appear under the "computer" section in Windows Explorer, which will allow me to do USB-related tasks with it. iTunes doesn't recognize that it is plugged in either, so I can't do anything like restore the iPod to factory settings. The home button on my iPod hasn't been working for a while so i've always been using the accessibility feature that gives me a home button on the screen. Now that I can't access that, I can't hold down both the on/off button and the home button at the same time. What should I do? Should I send it in to Apple for repairs (which I won't do and would rather buy a new iPod Touch)? I am thinking of just leaving it to, hopefully, have the battery drain and the iPod would die. Then, I could charge it and see what happens. Other than that, i'm just clueless right now and I have no idea what I should do. Please help me!
My iPod Touch is an iPod Touch 4th generation model with 8GB. It is running iOS 5.1.1.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black

my iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black. can anyone help me please??

christobell86 wrote:
... it will not restore my phone as i have got the app find my iphone switched on.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702

My ipad screen has gone black but I can still touch the screen and unlock it and do things. I don't know what's wrong can someone help

My ipad screen has gone black and I don't know what to do the screen still works and I can still unlock it and I can still type. But I don't know what to do can anyone help me it will be much appreciated

If the reset doesn't do it then it's possible that the backlight or another part of your screen has broken. Unfortunately it's not really user servicible. I'd make an appointment at your local apple store and have them check it out. If your device is still under warranty and they don't determine that the damage was the result of 'abuse or neglect' (their words) then it could be a free replacement.
I'd just do a backup before you take it in, just in case.

My screen has gone to a very dark grey on startup.

My screen has gone to a very dark grey on startup. I can faintly make out the desktop icons, but it is about 98% black. Everything else seems to be fuctioning. Any ideas?
iMac G417" Flat Panel 17" [Pixar-lamp style]
OS 10.4

Not inexpensive, you should decide whether it's worth doing, or upgrading to a new machine, yours is no longer supported, and neither are there any new apps that will work on it. It may be time to bite the bullet and get a new one, you can look in the Apple Store refurbished section for good deals.

My screen has gone purple on my macbook pro what can i do ?

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