My screen if frozen and I can't shut off my phone. I already have my assistiave touch button on my screen but it still own't let me shut off my phone. And my lock button doesn't work either

My screen is frozen on the camera and my phone won't let me shut it off. My lock button doesn't work and my assistance touch button won't let me shut it down either. My phone also takes hours to die and my battery if fully charged so i can't wait for it to die i need to get it back to normal asap! How do I get it to unfreeze?

A reset is when you press and hold both the home and sleep buttons for 10 seconds or so until the Apple logo appears. You won't lose any data. Give it a try.

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I had an old account for my apple I.D and the email that i had expired, so I switched my apple I.D as my recent gmail, but it still asks me for my old apple I.D and password, what do I do

I had an old account for my apple I.D and the email that i had expired, so I switched my apple I.D as my recent gmail, but it still asks me for my old apple I.D and password, what do I do?

Go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

The album downloaded except one song. It says purchased rather than play and there is no option to try and download the one song that had an error. I deleted the song name from our library, but it still won't let me download. Any advice?

The album downloaded except one song. It says purchased rather than play and there is no option to try and download the one song that had an error. I deleted the song name from our library, but it still won't let me download. Any advice?

Hi VeryBerry1,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
You can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy

Hello! i have changed my touch digitizer for ipad 3 but it still does nt work

hello, i have changed my touch digitizer for ipad 2 but it s still does nt work... help please!!!

Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
What is the Other on my iPhone and How to Remove It

Using time capsule model A1409 and trying to use it as only backup. Already have Verizon wireless router. Do not know which cable port to use in back of time capsule. And also it is asking for password. Have tried all of mine and it will not work.

Want to us my time capsule model A1409 as only backup. 2 TB hard drive.
Already have Verizon wireless router. Do not want to use Time capsule as router, only back up for iMac.
Do not know which cable port to use in back of time capsule to Ethernet port back of my iMac.
And also it is asking for password for the server John Garland's Time Capsule so Time machine can access it..
Have tried all of passwords can think of and none work.
Held the reset button for one second on back of capsule and do not see if anything happened.
What a conundrum.
Appreciate any help to get this working.
Thanks,
John R

I have a 2TB Timecapsule and really only use it for Time Machine backups. But the Wi-Fi side is used to sync my iPad at times.
Mine is wiredup thus;
Eth cable from iMac to modem (not the WAN port should you have one), then eth cable from modem to T/Cap in the WAN port (bottom port with an O sign above it)
I believe when its connected up you may have to set up a wireless network. Follow the instructions to set up Wi-Fi and Network
and then give it a password. The WiFi icon should appear in the menu bar where you can switch it on or off.
Its been sometime since I set it with the help of Apple Techs so I might be a bit rusty.
Alan

HT1296 When I sync my iphone with Windows 7, the contact moves to my computer, but the contact is not complete. No phone numbers. What am I doing wrong? I have also tried sync-ing with Yahoo, and that doesn't work either.

When I sync my iphone with Windows 7, the contact moves to my computer, but the contact is not complete. No phone numbers. What am I doing wrong? I have also tried sync-ing with Yahoo, and that doesn't work either.

The music sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to move everything to your new computer.

I changed my password and used the new computer, next time I tried to log in it wouldn't accept the password. I tried the old one as well but that doesn't work either. Can anyone help?

I changed my password and used the new computer, next time I tried to log in it wouldn't accept the password. I tried the old one as well but that doesn't work either. Can anyone help?

Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password.
Be sure to open Keychain Access and repair the keychain:
Assuming that you are using a recent build of OS X, go to /Applications/Utilities and launch the app called Keychain Access. Go to the Window pulldown menu and select "Keychain First Aid". Enter your password, set the radio button to "Repair", and click "Start".

My iphone turned off and i can't turn it on. I tried to turn it on with plugging into charger but it doesn't help. And the power button doesn't work.

My iphone turned off and i can't turn it on. I tried to turn it on with plugging into charger but it doesn't help. the problem is that the power button doesn't work.

Well, that is going to make it difficult, since the first two steps of user troubleshooting require the use of the power button. I suggest you get that fixed.

After updating my iphone3gs and ipod touch 4g to ios 6, the auto lock fuction doesn't work always , especially if passbook is left open in the background! i have also restored both the devices but the problem still persists and is affecting the battery li

After updating my iphone3gs and ipod touch 4g to ios 6, the auto lock fuction doesn't work always , especially if passbook is left open in the background!
i have also restored both the devices but the problem still persists and is affecting the battery life!

Same problem here, after istalling ios 6 on my iphone 4s my auto lock didnt work, but when i closed my assistive touch it worked again..I didnt have this problem in the 5.1.1 version. I dont wanna close the assistive touch tough....annoying problem !!!
Another problem occured in the settings of alarm clock. The sensivity of the on-off button is not as good as in the 5.1.1 version...
Hope they will fix this problem soon !!!
Is there anyone else who hava the same problems??
Best regards...

Hi guys if you can figure out my question my App Store doesn't work on my i pad and my Apple ID doesn't work on my i pad but the id works on an other device.the YouTube app doesn't work either

Hi guys if you can figure out my question my App Store doesn't work on my i pad and my Apple ID doesn't work on my i pad but the id works on an other device.the YouTube app doesn't work either??????
Thanks

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

Hi, I've used four different Groups when emailing for the past few years, and suddenly they have stopped working. I've tried creating new Groups but that doesn't work either. I haven't changed or done anything different and it is driving me mad......

Hi, I've used four different Groups when emailing for the past few years, and suddenly they have stopped working. I've tried creating new Groups but that doesn't work either. I haven't changed or done anything different and it is driving me mad......can anyone help, please?!

Thanks for that information!
I'm sure I will be calling AppleCare, but the problem is, they charge for the phone calls don't they? Because I don't have money to be spending to be on the phone with a support service.
In other things, it seemed like the only time my MacBook was working was when I had Snow Leopard without the 10.6.8 update download that was supposed to be done to prepare for OS X Lion.
When I look at the information of my HD it says that I have 10.6.8 but that was the install that it claimed to have failed and caused me to restart resulting in all of the repeated problems.
Also, because my computer is currently down, and I've lost all files how would that effect the use of my iPhone? Because if it doesn't get fixed by the time OS 5 is released, how would I be able to upgrade?!

I have iphoto 6 and my pictures are no longer showing. I have tried importing them but it just give me an error msg. (file format not recognized) I have tried rebuilding the iphoto library but that doesn't work either. Any suggestions?

I have iphoto 6 and my pictures are no longer showing. I have tried importing them but it just give me an error msg. (file format not recognized) I have tried rebuilding the iphoto library but that doesn't work either. Any suggestions?

How did you rebuild?
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 6* library:
Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

I am trying to "personalize my cs2 software online download with the serial number from my original boxed cd set and it didn't work. I tried using the download serial number and that doesn't work either. Need help!

I am trying to "personalize" my cs2 software online download with the serial number from my original boxed cd set and it didn't work. I tried using the download serial number and that doesn't work either. Need help!

I understand that you have also used the download link & serial number from Adobe - CS2 Downloads, if still the CS2 is not working, then please refer to the system requirement for e.g System requirements | Photoshop
The issue can be that the present operating system might not be compatible with the CS2.
Regards
Rajshree

I just bought Quick time Pro and I can't get it to install. It shows a yellow box in my application folder, but I can't get it to work. Help!

I just bought Quick time Pro and I can't get it to install. It shows a yellow box in my application folder, but I can't get it to work. Help!

you launch QT then go to its REGISTRATION

My new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7. iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.

my new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7. iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.

If your computer doesn't see the phone when you plug it in, you may have to take it to an Apple Store.

My screen if frozen and I can't shut off my phone. I already have my assistiave touch button on my screen but it still own't let me shut off my phone. And my lock button doesn't work either

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