My screen is flashing and the phone wont work

at first there was just vertical colored stipes, we were able to force the phone to turn off and  now the screen just strobes

Sounds like a hardware problem.
If no change after a reset and/or after restoring with iTunes as a new iPhone or not from the backup, the iPhone has a hardware problem.

Similar Messages

  • HT201412 ok i did the new update and now my phone wont even start up! the apple logo comes up then the screen will flash and the phone will shut off. any ideas?

    as listed in the title, my phone just flashes on me no start up just flashes from the apple logo to shutting off and back and forth i did the update this afternoon (9-26-2012) and it still wont start up!!!

    Something in your backup may be corrupt. Try wiping it and setting it up as a new device, then sync your apps, data and media back to it from iTunes. DO NOT resotre from your backup. If the problem is contained in the backup, it will bring it right back again if you restore.

  • Help my ipod still has the screen lock on and the combo wont work

    I was just testing the screen lock thing to see if it would work so i set it to my birthday and then i test it out and it wont work my combo i tired every combo so it said if u forget combo plugg it into ur computer . i plugged it in and now what? i unplugged it and its still locked . wat should i do ?

    Plugging the iPod in to the computer only unlocks it until the next time you opt to lock the screen. It does not get rid of the old code that you no longer know.
    The only way to get rid of the older code and be able to set a new one if desired is to restore the iPod.
    To restore, connect the iPod to the computer, open the iPod updater (Start>All Programs>iPod>iPod Updater) and click restore.
    Restoring will delete all the files off of your Nano, and reset all settings, including the screen lock. It will not however, change anything in your iTunes library, so after completion, simply update your iPod as normal to get your songs back on.
    Then, you are free to set a new screen lock. Hopefully this time it will be one you remember.

  • My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!

    My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!
    & it keeps trying to turn on but it wont . like the apple logo pops up for a minute , then turns off.

    Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/
    Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.
    To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!!

  • I am using iphone 4s the screen is off, and the phone is hot

    I AM USING IPHONE 4S THE SCREEN IS OFF AND THE PHONE IS HOT, PLEASE WHAT CAN I DO ?
    THANK YOU
    BRIGHT MENSAH

    Hey Bright Mensah,
    Thanks for the question. If I understand correctly, the screen is blank and the iPhone is hot. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support
    Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Have a good one,
    Mario

  • My iphone 6 screen is cracked and the phone is a little bent, however i purchased my phone in New Jersey but i live in Bermuda (an island). I got the phone in October 2014. Where do i send it to get fixed? And would i be under warranty?

    My iPhone 6 screen is cracked and the phone is a little bent, however I purchased my phone in New Jersey but I live in Bermuda (an island). I got the phone in October 2014. Where do I send it to get fixed? And would I be under warranty?

    Damages of any kind cause by the user is not under warranty unless you have Apple Care + (plus).
    You might need to send your iPhone to a friend who lives in New Jersey for an Out of Warranty replacement. (Not free)
    Warranty & services are only valid in country of purchase.

  • My iPhone 3gs was charged completely and just randomly turned off today.  The screen is blank and the phone does not respond to a charger or the computer.  Is it broken or fixable?

    My iPhone 3gs was charged completely and just randomly turned off today.  The screen is blank and the phone does not respond to a charger or the computer.  Is it broken or fixable?

    Thanks!  It worked

  • Hi there I have a iPhone 3G and it was with O2 but needed to go onto 3 network so someone on my local market unlocked it and the phone was working fine until I tried to update it through iTunes and it always now stops loading towards the end with an erro

    Hi there
    I ha
    Hi there I have a iPhone 3G and it was with O2 but needed to go onto 3 network so someone on my local market unlocked it and the phone was working fine until I tried to update it through iTunes and it always now stops loading towards the end with an error is there a way to get the phone working again please.

    Shame you had the iPhone hacked as  O2 usually unlock their customers iPhones happily.
    We cannot discuss your problem as it is in breach of the Ts&Cs you agreed to on registering
    However hint ....you have probably trashed it

  • My iPhone 5s is on but the screen is black and the phone is detected by iTunes

    I had my iPhone 5s screen shattered so I replaced the digitizer and the phone worked fine but I ripped the rubber for the home button by mistake. So I opened the phone again to replace the adhesive home screen rubber and when I put my phone together again the screen would not work. I tried hooking up the older screen and it also does not work (so the problem isn't from the digitizer)
    However the phone is detected by iTunes and when I call it from another phone it shows that it is beeping but the phone does not ring (no sound) and I am unable to answer calls.
    I thought it may be a connection problem from the digitizer so I tried to connect it multiple times and at some point the lights came on the screen but no apple logo or anything and when I hooked the phone to the USB the phone was vibrating every 2 seconds.
    What might have caused this problem? Is it perhaps the backlight filter? even though I did not touch that part.
    P.S: Yes I tried to reset the phone and all the basic methods and nothing worked.

    HandsOfEnlil wrote:
    I had my iPhone 5s screen shattered so I replaced the digitizer and the phone worked fine but I ripped the rubber for the home button by mistake. So I opened the phone again to replace the adhesive home screen rubber and when I put my phone together again the screen would not work. I tried hooking up the older screen and it also does not work (so the problem isn't from the digitizer)
    However the phone is detected by iTunes and when I call it from another phone it shows that it is beeping but the phone does not ring (no sound) and I am unable to answer calls.
    I thought it may be a connection problem from the digitizer so I tried to connect it multiple times and at some point the lights came on the screen but no apple logo or anything and when I hooked the phone to the USB the phone was vibrating every 2 seconds.
    What might have caused this problem? Is it perhaps the backlight filter? even though I did not touch that part.
    P.S: Yes I tried to reset the phone and all the basic methods and nothing worked.
    You replacing the screen is the problem.
    You'll need to google ifixit to find your solution.

  • Yesterday while downloading an app on my 3GS, my iPhone froze, and I switched it off to reboot. Following that, every few minutes, the screen will flicker and the phone will restart. What's wrong? And how should I fix it?

    I recieved my iPhone 3GS around Christmas. It has been working great, until yesterday. I was downloading an app and suddenly my messaging froze. I couldn't view incoming messages, and every chat I clicked on displayed the same frozen dialogue with only the contact names different. (The app was supposedly reliable, I read over the reviews.) I rebooted my phone in hopes of fixing this, and everything seemed fine for a couple of minutes. Then the screen slightly flickered, and my phone restarted itself. Now, after turning on again, it continues to flicker and crash every few minutes, whether I'm using it or not. Can anyone tell me what could be wrong and how I can fix it?

    Restore the Firmware with iTunes.
    If still problem and you have Warranty or AppleCare Coverage take to Apple for resolution.
    If no coverage, the next step would be battery replacement.

  • HT4061 the screen is blank and the phone does not respond even after pressing the on/off and home button. the only reaction is the vibration felt when I plug in to charge the phone. What should I do?

    The screen of my iphone 4 is blank and the phone does not respond even after pressing the on/off and home button, the only reaction is the vibration felt when I plug in to charge the phone. What should I do?

    This is the ipod touch forum

  • I recently upgraded to lion ,my screen keeps flashing and the dock flickers on and off

    I recently upgraded to lion on my mac book pro but the dock appears and disappears (flashes) and the screen flashes also.  It occurs most when I have Game Manager on the screen although I don't subscribe to it.  I have a game called Cradle of Rome but I have to click the game manager icon to bring it up. That creates another problem - the game keeps freezing up.

    Launch the Messages app from your Applications folder.
    Then click and hold the Messages app icon in the Dock then click Options > Keep in Dock

  • I dropped my Iphone 4 on the cement and the back is all cracked, and the phone wont turn on either.

    I dropped my iPhone 4 on the cement and when I picked it up the back was all smashed and broke and I checked to see if the phone itself was alright, but It wont turn on anymore. I have no idea what happened

    Krystal99 wrote:
    . I have no idea what happened
    Could be this...
    Krystal99 wrote:
    I dropped my iPhone 4 on the cement and when I picked it up the back was all smashed and broke ...
    Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required... Be sure to make an appointment first...

  • How do you back up your phone when the screen is broken and the phone is locked?

    My screen is no longer functional. I am going to take it to the apple store for a replacement byt I would like to back up my files first. When I try to do it my computer tells me I can't without the phone being unlocked. Is there anything I can do?

    Sorry. you don't. If you use the same computer you normally sync with, you would not be prompted for the passcode unless you set the passcode since the last time you synced it.

  • I dropped my iphone and a blue screen came up and the phone reset is this bad ?

    then the phone came back up and is working fine. there are no scraches im just worried if anything is wrong ? also its the iphone 4s

    Give it a day or two and if it's still fine then it's fine.

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