My screen is frozen and wont turn off

The screen is frozen.  I can see face time invites appearing on the screen and messages, even the alarm has come on this morning but the screen touch has gone and the sleep button only makes the screen request you 'slide to turn off' but then after plenty of time, the screen it's stuck on comes back - it wont bring the apple icon up.

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414

Similar Messages

  • HT1414 ipod touch has frozen and wont turn off

    my ipod touch has frozen and wont turn off, ive left it so it locks but it wont go that far...what should i do? thanks

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • What do i do if my ipod touch screen went white and wont turn off?

    what do i do if my ipod touch screen went white and wont turn off?

    - Try a reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connect to computer and restore if it appearsin iTunes.
    - If screen still white let the battery fully drain. After charging for an hour repeat the above.

  • My Ipod Is Frozen And Wont Turn Off

    My ipod is stuck on this black screen, all you can see is the time, the wifi bars and the battery bar, and of course my assestive touch since my ipods home button BROKE. So ive tried turning it off with the lock button, ive tried it with assestive touch, my ipod still takes screen shots and volume works you just cant see my screen and turn it off. Ive had my Ipod 4th Gen for 3 years now and ever since the new updates its been crashing, im getting really tierd of your games apple.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Hi, I have installed VMware Fusion to switch to windows. The game I played is now frozen and even turning off the computer does not get it out of the 'frozen' mode. What can I do?

    Hi, I have installed VMware Fusion to switch between Mac and Windows. It worked fine until I installed and played a game (Atlantis). Now the screen in frozen and even turning off the computer does not help. Does anybody have an idea what to do?

    Try the remaining items of:
    iOS: Not responding or does not turn on
    If not successful, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My ipod touch is froze and wont turn off. any ideas?

    My ipod touch is frozen and wont turn off. I need help everything ive tried isnt working!

    Just had this similiar issue with my iPod.  Simple steps found through the Apple Support Website. Follow this link:http://support.apple.com/kb/HT1320, or follow instructions listed below to reset a frozen iPod nano/classic/color display/click-wheel, etc.:
    1) Toggle the Hold switch on and then off. (Slide it to Hold, then turn it off again)
    2) Press and hold the Menu and center buttons simultaneously until the Apple logo appears, about 6 to 8 seconds.  This step may need to be repeated. (*sidenote...I also found that the iPod would not respond/reset when it was connected to my computer. It just continued to state that it was connected and needed to be ejected before disconnecting.  I pulled the link cable out of the frozen iPod and followed the above steps and it reset normally.)
    Hope this helps...
    -word up
    ~Dmngreen

  • Downloading app seems to have crashed ,now have striped screen and wont turn off, tried the 2 button10sec trick but still nothing dturn off, tried the 2 button 10secill not turn off tried the 10sec two button trick still not working any suggestions please

    while downloading apps seems to have crashed ,now have striped screen and wont turn off, treid the 2 button 10sec trick but still not responding any suggestions please ?

    Try here:
    iOS: Not responding or does not turn on
    If not successful, let the battery fully drain. Then charge for an hour and try again.

  • TRIED TO DOWNLOAD SOFTWARE ios7.1.2 TO MY IPAD. iPAD FROZE ON THE APPLE PICTURE AND WONT TURN OFF OR RESPOND AT ALL.

    TRIED TO DOWNLOAD SOFTWARE ios7.1.2 TO MY IPAD. iPAD FROZE ON THE APPLE PICTURE AND WONT TURN OFF OR RESPOND AT ALL. IPAD MAY NEED MORE FREE MEMORY FOR THE NEW SOFTWARE BUT HOW DO I FREE UP MEMORY IF THE IPAD IS FROZEN. CAN THIS BE DONE ON iTUNES OR THE APPLE SITE?

    Took my iPad to the Apple store today and they were able to unfreeze it with a simple forced reset. This is done by pressing the Off button at the same time as you press the button on the front and hold for about 20 seconds. The new software had successfully installed and the iPad had frozen when it was starting up again after install. Not sure why this simple process can't be part of a FAQ page on the Apple site.

  • What do i do if my ipod's screen blanks out and wont get off the apple logo?

    what do i do if my ipod screen blanks out and wont get off the apple logo screen what do i do i need help asap!!!!!!!!!!!!!!!!!!!!

    See Here...
    iOS: Not responding or does not turn on
    Try this First... You will not lose ant data...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430
    If that does not work... try letting the battery fully drain.
    Then Charge for an Hour and try the suggestions again.

  • TS2771 what to do my ipod touch 4g is updated to ios6 now it has a white scren and wont turn off and to top it off the homebutton does not work at all

    what to do my ipod touch 4g is updated to ios6 now it has a white scren and wont turn off and to top it off the homebutton does not work at all please help me

    Try:
    - iOS: Not responding or does not turn on
    -When it says place the iPod in recovery mode use this program instead of the buttons.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My new nano's screen is stuck and wont turn back round? how do i get it to turn back around?

    my new nano's screen is stuck and wont turn back round? how do i get it to turn back around?

    See page 13 of your iPod's User Guide for more information on rotating your nano's display.
    http://manuals.info.apple.com/en_US/iPod_nano_6thgen_User_Guide.pdf
    B-rock

  • My i pod touch has frozen and wont turn on or charge

    my i pod touch has frozen and wont turn on. how do i get it re-started? i have tried pressing both home button & sleep button at the same time but this does not work.

    Try here.   iPhone and iPod touch: Frozen and unresponsive

  • HT4972 My ipods screen is black and wont turn on unless plugged into the wall

    My ipods screen is black and wont turn on unless plugged into the wall not the computer but when i plug it into the computer and put it in DFU mode it wont restore there is an error 3194 and error 1602 and nothing i do helps

    Here's what I found about error 1602:
    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert,update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Error 3194 is also seen when somebody is trying to restore jailbroken devices.

  • Iphone 4s screen went black and wont turn on

    Iphone 4s screen  went black and wont turn on... what do I do?

    Does the Vibrate/Mute switch make the iPhone vibrate? Does iTunes on computer recognize the iPhone? If not, then possibly the battery is faulty or worse. If yes, then the LCD Display is not working, possibly the connector came loose and simply needs to be pressed down to the logic board. Of the LCD Display is faulty and the front screen assembly needs to be replaced. Or worse. If there is Warranty or AppleCare, make Genius reservation or set up service and take or send iPhone to Apple for resolution. If no coverage, Replacement iPhone is $199 or battery is $80 with Apple.

  • I was going on to a game and my screen turned white and wont turn off Plz help

    My ipod went white and wouldnt turn off.I was playing myhorse then that happer.What happen to my IPod?
    Plz help

    - Try a reset:
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Connect the iPod to your computer and try to restore via iTunes.
    - If screen still white, let the battery fully darain. After charging for an hour try the above again.

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