My screen is frozen on apple screen I cant turn it off or anything what can i do?
My iphone is frozen on the apple screen I cant power off or any thing what can I do
Hey cindyf150,
Thanks for the question. After reviewing your post, it sounds like the iPhone wont power on past the Apple logo. I would recommend that you read these articles, they may be able to help you resolve or isolate the issue.
iOS: Not responding or does not turn on
Turn your iOS device off and on (restart) and reset
Thanks for using Apple Support Communities.
Have a nice day,
Mario
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Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
If this does not work, try to connect again in recovery mode: http://support.apple.com/kb/HT1808 -
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More details bud... WHAT MBP version do you have? What movie player are you using....? Is it a AVI MP4 MKV? IS it a DVD???
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I really need help
Hi logh!
I have an article that should be able to help you get your iPhone up and running again. The article can be located here:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using the Apple Support Communities!
Cheers,
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Hi
My mini i pad has frozen. I cant turn it off or opporate the screen. I have a nessage on screan telling me my storage is full in i cloud but I cant navigate to settings or closeTry this to get rid of the message.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
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Akuna wrote:
... Any suggestions??
Try a Reset...
Reset ( No Data will be Lost )
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My home button is still working.The first thing to try is a reset, hold the power button and home button until you see the apple then let go.
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Like lllaass said, bring it back to them. But, never ever, bring an iOS device to anyone for repairs except Apple. That voids your warrenty.
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I have a white screen with a black apple logo. I cant turn phone off or on. I cant reboot it by holding both buttons and it wont connect to my computer. What do i do?
Hi wiilson Cunha,
Oh man! That definitely sounds frustrating. Let’s see if we can troubleshoot this issue by following the steps in this resource:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
http://support.apple.com/en-us/HT201412
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If the issue persists, follow the final link to contact us for additional assistance.
- Matt M. -
My MacBook Pro fell and now when I turn it on its stuck at the apple logo screen with a loading circle underneath it. What can I do to get passed this?
Sounds like something internal was damaged in the fall, probably the disk drive. Take to Apple and ask them to fix it.
Allan -
my iphone 5 died and when i went to plug it in to charge the apple sign came up and it wont go away it has been stuck for 2 hours. i cant turn it off because my lockbutton is broke. what do i do?
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. Get your lock button fixed then you can restore your phone.
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My iphone 5 has just had an update for candy crush and ever since i opened it the screen has been black and I can't get it to do anything what can I do?
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.) Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
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Test the issue after each step. Make sure to quit the app as described before each followup step. -
My iPad 2 doesn't have the app store I have looked in everything, reset the home screen and the restrictions is off but I still can't find it.
If you got the iPad from your school, and the Installing Apps restriction is 'off' but greyed out (as you 've said here https://discussions.apple.com/message/16137325#16137325) so that the App Store app is hidden, then it's likely that your school has set the restriction - you will need to ask them to remove the restriction for you.
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my iphone 5 suddenly has a white blank screen, no liquid contact or history of fall, what can i do with this problem?
Hey there Galileo,
It sounds like your iPhone screen is solid white and you cannot do anything with it. Take a look at these steps from the following article about that kind of issue:
Get help with the screen on your iPhone, iPad, or iPod touch
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
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Thank you for using Apple Support Communities.
Regards,
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HT200101 i make voice toggle . i cant turn it off and my screen locked too plz i need help
i make voice toggle . i cant turn it off and my screen locked too plz i need help
You're gonna have to figure out a way to call AppleCare...there is no AppleCare where you live...somewhere, & ask to talk to "Account Security". Here's a list of worldwide support numbers:
http://support.apple.com/kb/HE57
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