My screen is not working. sometimes there is a shadow in the background
my screen is not allowing me to slide. i cant get to settings etc. sometimes there is a shadow in the background
Hi sag24s,
Thanks for visiting Apple Support Communities.
I recommend starting with the troubleshooting steps in this article if your iPod nano is not working as expected:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/TS1382
Best,
Jeremy
Similar Messages
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A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
Thank you in advance,
SiHeroIf you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
If Verizon return it to Apple it wil not be handled by Apple
If Verizon also use unauthorised repairers you may be lucky
(Apple do not sell parts to local guys or anyone else ) -
My iPhone crashing after latest IOS Update. Screen is not working anymore. I cannot use buttons, the screen is freezing up.Only thing I am able, is to 'restart' the phone. Now it does it after 5 minutes itself! Already removed en reset phone, no success!
Can anyone help me?Hi there Cinthia88,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W. -
what should i do please someone help me, I live in UK so how much will it cost to get a screen replacement or will they just replace my phone? but its just my screen so yeah please help. its in a bag of rice and it works fine only the screen is not doing anything and when i press on the screen i see like a white ish blob. will my phone die out or will it just be normal but the screen not functioning
The damage has been done then
Take it to Apple and pay for a replacement
Here in the States a replacement cost $229
Allan -
I started to notice that my sleep button started to not respond like normal. I would have to push it more and more times for my phone to turn off. Only the left part of the sleep button works. I have read a bunch of forums about this and people have been saying they got the phone exchanged no questions asked. I am wondering, since there is a tiny crack in the corner of the phone, will Apple turn down my phone and make me pay $49.99 since I have Apple Care. The sleep button started to not work before the corner of the screen got cracked. Bad luck I guess. What should I try to do ?
As I mentioned, someone else's personal experience may not be duplicated. It all boils down to what the particular Genius has to say at the date and time that you show up. The worse they can say is they will not replace the phone under warranty and you would be offered an OOW replacement. If you have Apple Care +, it would be a $50 deductible, where the OOW replacement cost for the iPhone 5 in the US is $229.
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I need help I just updated my phone and created a password for my lock screen well I locked my phone and tried to unlock it and my password will not work.. How can I unlock it?
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
Note:
(Your font and color choice make your post almost impossible to read.) -
Since the upgrade, the icon does not work. Now this message comes up. I made Google my home page by following directions on this site. I deleted the old icon as it didnt work, and this new one came up on my desktop and it presented the message above.
Hi,
Before you open any of the applications, please go to Task Manager to see if their processes are stuck there. If so, shut them down and try again.
You can also try starting the applications in Safe Mode to determine if the problem is 3rd-party add-ins related.
Please refer to this article below to learn more:
http://office.microsoft.com/en-001/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx
As for the Excel problem 'There was a problem sending the command to the program', please note when double-clicking an Excel workbook, a
dynamic data exchange (DDE) message is sent to Excel, instructing it to open the workbook that you double-clicked. If you
turn on the "Ignore other applications that use Dynamic Data Exchange (DDE)“ setting,
the DDE message sent to Excel by Windows Explorer is ignored, and Excel does not open the workbook that you double-clicked.
To automatically solve this issue , we recommend to run “Microsoft Fix it 20074” and follow the steps in the wizard:
http://support.microsoft.com/kb/211494/en-us
You can also try to fix it manually by the steps under 'Let me fix it myself'.
If the steps above don't help, we can try to repair Office from Control Panel -> Programs and Features to check the result.
Regards,
Melon Chen
TechNet Community Support -
My screen has turned black as if the LCD screen isn't working. I have tried using the lockbutton and home button to turn it on, but it doesn't work. What should I do?
Your phone is probably broken.
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My ipad 4th gen touch screen is not working in one area
I had a screen replacement and now the Ipad 4th gen touch screen is not working in one area ( a strip across the middle). We tried 3 different touch screens with digitizer...any ideas?
Since Apple doesn't replace screens, they replace the iPad, I presume you had your screen replaced by an unauthorized service provider or perhaps you replaced it yourself. That voids the warranty and the ability to get assistance from Apple. If someone else replaced your screen take it back to them and demand the correct the problem.
-
Satellite A300 - keyboard does not work sometimes
Hi,
the boot my Toshiba Satellite A300 Notebook the keyboard does not work sometimes?
After a reboot everything is ok!
Does anyone know why the keyboard does not work sometimes?
greetingsHello
Do you notice the same behavior with external keyboard? So you can check if the problem is related to internal keyboard/mainboard or something else.
But its not easy to say something about these sometimes issues But if the keyboard would be really defective I dont see a big problem. Exchange is not so complicated and keyboards are not expensive. ;) -
my ipod touch just shows the charge symbol on the screen and i checked whether there is a problem in the charger but it works perfectly on my iphone 4 and when my ipod is connected to the computer itunes is not recognising my device pls help me
tmplHi pranoop,
If you are having an issue with your iPod touch not being recognized by iTunes when connected to your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
I have recently upgraded from my iphone 5 to a new phone. My iphone 5 's touch screen does not work anymore. I need to backup my phone, but I can't do it on itunes without my password. Everything besides the screen is completely fine-the screen will not recognize my finger anymore. I am not trying to fix the phone, but I need to have my contacts. The pictures have already synced, but I need my password to do a full backup. Unfortunately, I can't type in my password. Is there any way around it? If I take my phone to the apple store, will they be able to help me? I am not willing to replace the screen just to do this, however, so that is out of the question.
Someone else may have a workaround, but, as far as I know, if you cannot interact with the screen on the iPhone, there is no way to unlock it so you can get to your contacts.
Were you saving them to iCloud by chance? If so, you can restore them to your new phone.
~Lyssa -
just got an Ipad and am working on setting it up. the one issue I am having with it is my screen will not rotate no matter what I do to the settings, I can't figure out if I have a setting wrong or if there really is something wrong with my Ipad. any help would be greatly appreciated.
Double click the home button (square) and all the things you did are there.keep sliding the bar that will come up on the bottom to the left till it cant go anymore there should be a icon looking like this.press that and it should work
Good luck hope it works. -
I cannot open my phone as the screen will not work. I have made an appointment with a technician tomorrow but is there anyway of backing my phone up to Icloud so that I do not lose any of photos etc etc?
PLug it into yrou computer to sync/back it up.
Is it set to back up to iCloud now?
Or do you have wifi backup enabled in iTunes?
Plug it in while on wifi and it will automatically back up. -
hi i had my ipad mini on the windowsill and the touch screen is not working or the button on the screen and the screen is coming away is there anything i can do will apple take it back
pvonk wrote:
Apple does not replace or take back devices that are damaged.
Depends on the damage. The battery came loose in my iPhone. When Apple opened the phone to redo the glue they discovered the speakers were also loose. Apple replaced the phone.
If the glue was properly bonded or had some other flaw Apple will replace the device if the device is still under warranty.
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