My screen just went black. I hear people calling me, but I can't answer. Has anyone experienced this?

My screen just went black. I can't use the phone. Anyone run into this? Thanks for any advice. I can't call Verizon!

Hello Betty1011
I don't want you to have the black screen of death! Let's get this fixed! Please try this and retest:http://bit.ly/SUCCgl I would also recommend this: http://vz.to/1c8GjOV
Please let me know if this helps.
JoeL_VZW
Follow us on Twitter @VZWSupport

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My Iphone 4 screen just went black and it wont come on but it vibrates on ringer. Ps: The home button doesn't work. What do I do!?

My Iphone 4 screen just went black and it wont come on but it vibrates on ringer. Ps: The home button doesn't work. What do I do!?

If it never worked after the screen replacement then it would appear that you have a hardware problem either caused by the repair or the problem that lead to the screen replacement.

My iphone 4 screen just went black and will not come back on, I can connect it and charge it and it makes noise but no screen?

What does it mean when your screen just goes black and will not turn back on? I can connect it to computer to charge and it recognizes it and charges it but no picture on screen.

Hey Krkirst10,
Thanks for the question. It sounds like you may have a hardware issue with your device, however let's try to isolate as much as possible to determine if that is so. To isolate the issue, follow the regular troubleshooting steps for power issues:
Will not turn on, will not turn on unless connected to power, or unexpected power off
1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
4. After at least 30 minutes, if:
               - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
               - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
               - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
               - If the display turns on, go to step 4.
               - If the display remains black, go to next step.
6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
For additional information, see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks,
Matt M.

HT4528 My screen just went black. How do I get it to come back on?

My screen just went black. How do I get it to come back on?

Is your battery out of juice, have you tried charging it? If the battery is flat dead it may take a few minutes after plugging it in before the screen will show anything.

My brand new iPad has flickering lines across the centre of the screen. It has just been taken out of it's box! Has anyone experienced this? Any ideas or simply take back to store?

My brand new iPad has flickering lines across the centre of the screen. It has just been taken out of it's box! Has anyone experienced this? Any ideas or simply take back to store?

This shouldn't happen. Take it back since it's new.

My ipad is a little over 1 year old and screen just went black. It was fully charged. Any ideas?

My ipad just went blank...any ideas on what I can do instead of taking for repairs. It's under 2 years old and was fully charged.

Try resetting ...
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
If that doesn't help, try restoring..
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
edited by cs

TS3274 my IPad has one half of the screen with vertical multi colored stripes and the other half is normal. Has anyone experienced this and has a solution?

My IPad has one half of the screen with vertical multi colored stripes and the other half is normal. Has anyone had this problem and if so is there a solution?

You could have a hardware issue, but try this and see if it helps.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

My screen just went black! It's still on and working, but no buttons work!

I was listening to music while my phone was locked and continually pressed the home button (every couple of minutes or so) just to change the song, but never unlocked it. Then, it stopped letting me press the home button to view the screen. Now, the screen is totally black and nothing happens if i press the home button or any button at all. It's still on because i still hear the noise when people text or call me, but still the same black screen. I've tried charging it through the wall charger and even hooked it up to my computer, but still nothing. What can I do to fix this?

Hi kb89,
Try resetting the iPhone by holding the Sleep/Wake and Home buttons until you see an Apple on the screen, as described here: http://docs.info.apple.com/article.html?artnum=305743
-Jason

HT1349 there is power, but the screen just went black

i have a mac pro that has power, but the screen went black. has anyone else had this problem?

Hello Gail,
It sounds like you can hear your Mac start up, but you do not see anything on the screen. I definitely understand your concern with this.
I found an article with steps to troubleshoot issues with displays. This article is for internal and external displays. I wasn't sure if you were using a Mac Pro or MacBook Pro from your post. If you are using a Mac Pro, follow the steps for external displays, but if you're using a MacBook Pro, follow the steps for internal displays. I recommend reviewing the full article, but this step specifically stands out to me for the issue you described:
Reset the system
You can reset the Mac's parameter RAM and SMC.
You can find the full article here:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

My I pad screen just went black for no reason and will not turn on again

My I pad suddenly went black and will not come back on with the on/off button.has any one have an suggestion as to the cause.

Firstly, try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank then power ON again in the normal way.] It is 'appsolutely' safe!
If that does nor work, more sure battery I charged and if it still does not work go den the route of putting your device ino are cover mode -
http://support.apple.com/kb/ht4097
http://support.apple.com/kb/HT1414

I updated my iPad 4 with the new iOS7 and since then Skype started problem and now email i.e, yahoo as well. I can hear people on Skype but they can't hear me though it was working fine with old version. Is any one else having same problem?

I recently purchased iPad 4 and it is only one month old. I updated with iOS 7 and next day got problem with Skype and yahoo mails. People can't hear me on Skype though I can hear them clearly. I was replying yahoo mails quite nicely and now as I start typing the iPad turns black and have to open it again. Is there any one else facing the same problem? I was thinking to go to apple shop for support? Any suggestions?

1) This is because of software version 1.1. See this
thread for some options as to how to go back to 1.0,
which will correct the problem...
http://discussions.apple.com/thread.jspa?threadID=3754
59&tstart=0
2) This tends to happen after videos. Give the iPod a
minute or two to readjust. It should now be more
accurate.
3) This?
iPod shows a folder icon with exclamation
point
4) Restore the iPod
5) Try these...
iPod Only Shows An Apple Logo and Will Not Start
Up
iPod Only Shows An Apple Logo
I think 3,4, and 5 are related. Try the options I
posted for each one.
btabz
I just noticed that one of the restore methods you posted was to put it into Disk Mode First rather than just use the resstore straight off, I Have tried that and seems to have solved the problem, If it has thank you. previously I have only tried just restoring it skipping this extra step. Hope my iPod stays healthy, if it doesnt its a warrenty job me thinks any way thanks again

Hi, I purchased my 13" Mac Air last week and I got a black screen last night. It appeared to be in sleep mode but then suddenly woke up. Has anyone experienced this black screen problem?

Has anyone had your Mac Air get a black screen in the middle of working on laptop?

You can return a new Mac within 14 days of purchase.
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.

I was playing a game on my phone and the screen just went black and when it went black i could still hear the game how do i fix this

Please help:(((

Hi there Karissalachance,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
-Griff W.

My iphone 5s screen just went black and wont turn back on

I cracked my screen about a month ago and just today the screen started changing colors and then went completely black. I have it plugged in now and it just keeps vibrating but the screen wont come on.. I've tried to hold down the home button and power button but nothing is working.

You will need to get it serviced.

My MacBook was working completely fine , I've had no troubles with it. I was waitin for something to load and all of the sudden the screen just went black . I've restarted it several times and the screen has just stopped working .

My MacBook pro has been working fine but all of the sudden the screen went Fluro green. I restarted the computer by holding the start button down and evert since , every time I turn it on the screen is black . I've restarted it several times and the screen doesn't change.

Shanice4 wrote:
Im not sure what that means ?
What part of the Article that I linked you do not understand?

My screen just went black. I hear people calling me, but I can't answer. Has anyone experienced this?

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