My screen keeps on going black.

My iphone 4 screen keeps on going black but im able to screenshot, so i know it on. So i have to keep on rebooting my phone nearly everyday, does anyone know what's wrong with my phone?

Hi Megan,
For issues with your iPhone display going black, I would suggest starting with the steps in this article -
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Specifically under Display has no backlight or dark screen -
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Thanks for using Apple Support Communities.
Best,
Brett L

Similar Messages

I have a ipod 4g and it keeps on going black ,

hi i have an ipod 4g and it keeps on going black , when i press the lock button it flashes the lock screen then it goes black again , i have tried the top and bottom button it did work for 2-5 mins then it goes back black again , i can still hear all the sounds when i get messages but i cant c them , WHAT DO I DO ????????? please help

Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My iPad downloaded ios 8 and all I get is an unresponsive black screen with the logo. And when I reset it it goes to the page where it says hello in a bunch of languages then I try to configure it and my screen once again goes black. HELP!

My iPad downloaded ios 8 and all I get is an unresponsive black screen with the logo. And when I reset it it goes to the page where it says hello in a bunch of languages then I try to configure it and my screen once again goes black. HELP!

Hello Lesliegrande,
Thanks for using Apple Support Communities.
Please follow the troubleshooting in the article below to help resolve this issue where you are unable to update your iOS device.
If you can't update or restore your iPhone, iPad, or iPod touch
Take care,
Alex H.

MY COMp keeps on going BLACk everytime I am INACTIVE

my comp display screen keeps on going off when im inmactive for more than two minutes...how do i change it soo it stays on.... I put the screensaver setting to never...but its still does the same thing..

In System Preferences - Energy Savеr,check ''Put the display to sleep when computer is inactive for'': and choose what is appropriated for you.

Screen flickers and goes black on boot up.

Have an older white MacBook that when I boot up, screen flickers and goes black, MacBook does power on.
Any suggestions?

I am seing a similar issue with a 13" White MacBook.
Powers on ... chimes ... then screen goes blank as if the machine has gone to sleep. Hitting the Return key or the power button wakes it again, but only for two seconds ... and repeat!
Any help gratefully received!
Chris

How come my ipad keeps on going black and white with the lago

hi
i was just on my ipad trying to get music off my ipad to my laptop than a note came up and said do u want to update your ipad i than press update 30 mins later my ipad keep going black and white with the lago
pleases help me or tell me what i can do with this/fix

The update does take time and 30 minutes is not unusual. Is there anything else happening on your screen such as a long bar that fills in very slowly?

Screen turned off (goes black) during phone call and won't wake up

During a phone call, if the screen goes black (I presume due to the proximity sensor), the phone will sometimes not wake up - even with the home button - and not allow me to access the touch screen. It's frustrating if I receive another call (call waiting) or if I have an option to press.
My first iPhone 6 required a hard reset (home plus power) to take it out of this mode. The replacement phone I received from the Apple store will wake up with the home button after the call terminates, but not during the call. This is not a situation where the lighting in the room is too dark for the screen to wake up. The event will happen during the day in a room lit by sunlight.
It also seems that the situation happens when I call a phone and go to voice mail or have a number option to press (1, for sales, 2 for tech support, etc) - but perhaps that is the only time I notice the issue as that is when it would be meaningful for me to access the screen.
In case it matters, I have a black 64GB iPhone 6 for use on the Verizon network. I have also upgraded to 8.02.
Any help would be appreciated as I find it hard to believe that this is a hardware issue that has occurred on two phones.

Hi natgeoff,
Welcome to Apple Support Communities.
I can imagine it would be frustrating to have multiple devices with the same proximity issue, where the screen remains black while on a call. Take a look at the article linked below and try the suggestions provided, like testing the iPhone without a protective case.
iPhone: Hardware troubleshooting
After finishing a call the display remains black
If the iPhone is in a protective case, remove it from the case.
If there is a protective or antiglare film on the display, remove the film.
Clean the screen, especially around the receiver, with a soft, slightly damp, lint-free cloth.
Try turning iPhone off and then on again.
I hope this helps,
-Jason

Screen flickers, occasionally goes black

Hello all,
iBook g4 bought refurb - 2-3 years ago...
Occasionally the screen is flickering and I have had two occasions where the screen just went black but I could still see the desktop. Had to force restart. I have had 2 times where it was looking for the startup folder after restart as well.
Looks like it might be time for a new laptop??? I have had no other problems.
Haven't noticed the fan running a lot even with several big programs open either.
Searched flicker on this forum and didn't get much.
thanks,
Al
Message was edited by: U Can Call Me Al
Message was edited by: U Can Call Me Al
Tried to delete this post since it is doubled but no luck.

Richard, I don't think it freezes when it GOES BLACK. I have had freezes at other times but when it goes black I can see my cursor move - fairly certain.
One difference is that my fan doesn't run alot - in fact I can't remember the last time it ran- if it isn't running at all then that should be a big clue.
have not tried external display....
my projector is broken...
can I use my iMac as external display.
I have the mini vga that came with the ibook.
will check that other thread.
thanks,
Al
Message was edited by: U Can Call Me Al

Why is my 2007 HP V17 monitor screen flickering and going black?

I have an old 2007 HP V17 monitor attached with a VGA cable to an early 2008 Macbook running on OS 10.6.8 software via a DVI- mini connector (this is also my desktop computer).
About 6 months ago, the HP display started going white and sometimes gray for a few seconds before the image would return, and a couple of times I had to unplug it and restart the Macbook before it came back. I followed Apple's instructions for testing whether the problem was in the computer (= resetting the system by resetting the Mac's parameter RAM and SMC), but the computer tested okay. I then purchased a new VGA cable and DVI-mini connector, but the problem persisted.
Today the HP screen suddenly went black (first time going black) and stayed black. The power button stayed lit and if I pressed the Volume or Auto buttons, the "Volume" etc. message boxes did appear, so the device's backlight is apparently working and not burnt out (unless the backlight has nothing to do with the message boxes showing up, which for all I know may be the case). However, the Desktop showed up only on the Macbook.
I checked all the connections, removed the DVI connector and plugged it back into the Macbook several times, but the HP screen stayed black, so I removed the DVI connector in order to type this message on the Macbook. Then, as I was writing this, I decided to plug it back into the Macbook one more time--and sure enough, the display is back!
I love this monitor, which is the perfect size and ergonomic height for my setup, so I'd hate to have to replace it. Can anyone tell me
Given the information above, what's the probable reason for the flickering and going to black? If it's the computer, what could it be? Can I solve this problem myself? (See above; I couldn't find any other ways to test the computer in the Apple articles database.)
If not, could a monitor this old be repaired?
If so, how much would repairing it cost, since buying a new monitor that I probably wouldn't like as much would cost upwards of $300?
Thanks so much for any advice out there!

Hello @turtlewiz,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your HP V17 Monitor has gone black and is not displaying anything. I am providing you with some steps for you to try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
If the issue persists after this you can try the monitor on another computer to see if it continues. If it does it appears to be a physical issue and I think it would be best if you contact HP Technical Support for repair options.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

MSI Lightning 7970 3 Screen setup, 1 goes black (no signal)

Hello!
I'm having some troubles with my msi 7970 lightining card.
The first problem appeared 2 months ago where one of my screens went black all of a sudden(no signal was showing on the screen).
At this time i had all monitors connected to my XFX minidp to dvi (active). After alot of testing i figured out that one of the adapters was the problem.
This specific adapter was tested on all of my monitors and the problem of a screen going black was changing monitor. Remember the problem wasnt a blank screen all the time but after maybe 10-15 minutes in windows. Sometimes it went blank directly and not even a reboot would solve the problem.
So the setup i had working after this troubleshooting was that i was runing 2 minidp to dvi and one in the regular dvi. This worked fine up untill this morning.
I also have to say that during this time i did some overclocking with msi afteburner however i always did a stability test with kombustor to see that the card was stable. Now the overclock i had was only 30 mhz over stock (1070) so i would be VERY surpriced that if this would be the reason for why the gfx card is acting wierd again.
However since i got this problem again i did reset on the gfx to ensure that this wasnt the problem.
The problem still resided so started the regular troubleshooting with the minidps and i pretty much did what i had done before.
The conclusion was that one of the adapters that i had left had become faulty.. But however what are the odds that 2 adapters goes bad within 2 months?
So now im sitting here at work writing this post since i am at an end to what i should do and i would like to ask for some advice from you guys
//Martin

Quote from: zorgin on 07-November-12, 20:59:42
That, Sir, I am not entirely sure of. I cannot answer this to be honest since i never figured that one of the ports would be the problem.
About the ground line im not really sure what you mean, cant say that i am an electrician :P
my first thinking about your problem is it may be from one of the mini dp ports or from one of the monitor. so if you had know about it we might have been solved the issue.
from the ground i mean is your electric line grounded. if had see some situations where electric drains from graphics cards ports when the line is not grounded.

Mac Pro with x1900xt Screen keeps flashing to black???

Hi,
I was just wondering if anyone else has had the problem, of your screen, going to black then coming back intermittingly. I just got my Mac Pro with an ati x1900xt and I'm connected to a Dell 30in screen. I have it connected to the left port nearest the side of the case. Has anyone else had this problem and got it fixed? I've tried everything, from switching cables, monitors, and I have updated all the software... can anyone help me here?
Thank you.
Koji
Mac Pro 3ghz ati1900 4gig ram 500gig HD Mac OS X (10.4.7)

I am having similar problems with my new Mac Pro 3GHz with ATI X1900 XT.
I have a Dell 2405FPW (24") as my primary monitor, and a Dell 2001FP (20") as my secondary monitor. Both are connected via DVI.
If I plug in the 24" into port 1 and the 20" into port 2, I see correct video on the 24", but a black screen on the 20". If I change resolution from 1600x1200 to 1280x1024 on the 20", I get video on the 20". I can then change resolution back to 1600x1200 and retain video on both monitors. However, if I turn the 20" monitor off, when I turn it back on, it is black again, and stays that way unless I do the resolution change again. Note that the monitor detects a signal, different from when there is no signal at all - it is getting a black picture, and that's what it's displaying. This happens with a fresh out of the box install of Mac OS X, as I did a clean install on another partition to troubleshoot it.
Now, here's where it gets interesting. If I swap the connections - 24" to port 2 and 20" to port 1, keeping the 24" with the menu bar, then I get video on both monitors. However, I get black picture on both monitors during the entire boot sequence and do not see video until the login window appears. I can turn the monitors off and on after that point and continue to retain video. So, that's the setup I'm using, even though it is not ideal to not be able to see anything before the login window.
On a possibly related note, if I start X11, the X11 server takes over the entire display, showing a gray checkerboard pattern as the background with no menu bar, no dock, nothing other than an xterm visible and accessible. If I command-Q, it will quit X11 and everything returns. It's like the X11 window manager is taking over and not merging with the Mac OS X desktop.
It seems like the ATI drivers and/or Mac Pro firmware and/or Mac OS X have some bugs to be worked out.
Mac Pro Mac OS X (10.4.7) ATI X1900 XT

Mail app is blank. I can not see any thing but a blank page with blue lined format. It does not shut down either. It just blinks out after a few seconds and the icon is there alone on my home screen then everything goes black and my home screen comes

MY Mail app does not respond in anyway to anything. The icon shows I have over 300 emails but I have no access to them. When I tap on the Mail icon a blank white page comes up with the blue format lines. No emails, no inbox, nothing, not a single letter of the alphabet is there. Within a few seconds it blinks out and I see the icon and my home screen. Soon it just blinks out to black. I am left with the icon at the bottom center of the screen. I have no way to shut it down. I have no access to the emails (300) in my inbox. All that is happening is my memory is getting filled up with emails. I would appreciate any solution to this problem barring deleting my email set up in settings.
if I have to resort to that I will, in the meantime I am hoping for a different resolution. Thanks everyone, you are all amazing and greatly appreciated. Sincerely, Diane.

Hey There Diane,
If I'm understanding your situation, you've got an iPad running iOS 6.1.3 and the Mail app is not working. I understand you don't want to remove and re-add your email account.
The first thing I would suggest is to make sure your iPad is backed up to iCloud or iTunes.
Do you have an iMAP or a POP email account? When you go online to your email service provider's website, are you able to access the 300 emails in your inbox?
Since the Mail app is part of your iOS operating system, upgrading that software to the latest version, which is 8.1.3 may resolve this issue.
If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
http://support.apple.com/en-us/HT201398
Try these steps if you have an unresponsive app on your iPhone, iPad, or iPod touch.
Restart the app
Close the app and open it again.Restart your device
Turn your device off and back on.Check for iOS and app updates
Make sure that you're using latest version of iOS.
Open the App Store and tap Updates.
If updates are available, tap Update All.
If asked, enter your Apple ID password.
You might need a Wi-Fi connection to update some apps.
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT204204
Update the iOS software on your iPhone, iPad, and iPod touch
Learn how to update your iOS device wirelessly or using iTunes.
iOS software updates introduce new features that let you do even more with your iPhone, iPad, or iPod touch. Be sure to keep your devices up to date so that you don't miss out on the latest features.Before you update
Back up your device to iCloud or iTunes.
If you use your device's Personal Hotspot for your computer's Internet connection, update your device wirelessly or connect your computer to another network.Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you have some free space, but not enough to update over the air, you can either update using iTunes or delete content manually from your device. Whether you use iTunes or update over the air, you'll have the same amount of free space on your device after you update.
Some iOS software updates aren't available as over-the-air updates. VPN or proxy connections might prevent your device from contacting the iOS update servers.Update your device using iTunes
If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:
Install the latest version of iTunes on your computer.
Plug in your device to your computer.
In iTunes, select your device.
In the Summary pane, click Check for Update.
Click Download and Update.
If you don't have enough free space to update using iTunes, you'll need to delete content manually from your device.
Find out what to do if you get other error messages while updating your device.
Last Modified: Jan 12, 2015
Hope this helps ...
- Judy

Screen flickers then goes black

Hello. Having a problem with the display on our 15" 1.25 G-4. After using it awhile, the screen starts looking like a strobe light then goes to all black. Closing the lid, letting it sleep for a bit waking later will then get it working. I've reset the PMMU, but haven't run the hardware checks because the disks are gone.
Any thoughts? Hardware? Driver?
Thanks

I suspect that it could be the inverter board which controls the backlight. I just had mine replaced after similar symptoms.

T400 screen flashes then goes black

As the thread title says, my lenovo t400's screen recently started flashing. It wasn't that bad at first but it increased in frequency and started to be very annoying. I noticed changing from battery to cable would temporarily stop it, also turning down the brightness helped.
However the problem started getting worse and now when I am forced to have it on the lowest brightness settings. If I turn it up it starts flashing erratic and then the screen turns off. The system itself keeps working though and if I turn the laptop off or in sleep mode and then turn it on again the screen "works" again (still with flashing). Ofcourse if I left the brightness above its lowest level it will instantly go black again.
Also most likely related, half of the screen (left side) has taken on an "redish" collor.
What could be the problem and is it something I can fix myself?

naraga wrote:
On the back it says type: 6474-B84. I assume you mean that?
And yes if I were to shine on the screen with a flashlight I can see the content.
Correct, these are the original specs of the machine:
ThinkPad T400 (6474-B84):
P8600(2.4GHz), 2GB RAM, 160GB 7200rpm HD, 14.1in 1440x900 LCD, Intel 4500MHD, CDRW/DVDRW, Intel 802.11agn wireless, WWAN option, Bluetooth, Modem, 1Gb Ethernet, UltraNav, Secure Chip, 9c Li-Ion, WinXP Pro
I can think of three possibleculprits, LCD cable defective, inverter defective or LCD panel's backlight defective. The cable and the inverter will be cheaper to replace, the panel will be more pricey I guess, (I don't know the current LCD panel prices).
T400's came with standard CCFL and LED screens. You need to find out which one you have. You can try the part lookups page from Lenovo and follow the instructions here: http://support.lenovo.com/en_CH/product-and-parts/partsLookup.page?
(You need the machine type and your serial number, please don't post the serial number here in the forum)
P.S.: If you have a LED screen cluprits could be the cable or the panel, no inverters there AFAIK)
/L40SX/240/240X/2*340CSE/360PE/365XD/380D/380E/380XD/380Z/390/560E/560X/2*570/2*600/600E/750Cs/755C/760CD/760EL/760XD/770E/A20p/A22p
A31/i1600/G40/R50p/R61i/S30/SL510/2*T22/4*T4x/11*T6x/6*T4x0x/6*T5x0/3*W5x0/W700/3*X2x/4*X3x/3*X4x/5*X6x/3*X6xT/10*X2xx/2*X200T/4*X30x/Z60m/3*Z61x
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My iPad mini has recently begun to restart itself at random intervals, like on the lock screen or while in YouTube. Before it reboots itself a few faded lines jut across he screen, then it goes black, and the apple logo appears, and it resets. Help?

It is severely frustrating

Hello, Crazyrz1.
Thank you for visiting Apple Support Communities.
Here are some helpful troubleshooting steps to go through when experiencing this issue. These steps are labeled for the iPhone, but they will apply to your iPad as well.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
If the issue persists, see the section labeled Issue not resolved.
Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
Jason H.

My screen keeps on going black.

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