My screen saver on my new mac book pro stopped working. I have rebooted, changed screen saver mode it still does not work
My screen saver on my MacBook Pro stopped working. I have rebooted and tried resetting the screen saver, still not working.
We are going to delete a hidden file.
Finder > Go Menu > Go to Folder and type or paste
~/Library/Preferences
and scroll down until you see
com.apple.systempreferences.plist
drag the one you can (may see two) to the Trash, reboot, reset your System Preferences again.
Similar Messages
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I have a brand new mac book pro and suddenly I have a pixelated huge red diamond that showed up centered on my desktop. What is it and how do I get rid of it.
No idea, take it back to the store, preferably with a camera shot or a command shift 3 screenshot
Good Luck. -
After Security updation of Windows 7 in Boot Camp (Mac Book Pro with Retina Display) on 13-Nov-2013, Windows 7 Desktop Gadgets are not working properly.
This is boot camp problem, because in other normal notebooks (e.g. SONY VAIO, Lenovo with Windows 7) the gadgets are working normally.
I am attaching the screen shot of Desktop Gadgets and Security updates of Windows 7.
Kindly solve this issue ASAP.
Shailendra Gupta
<edited by host>You are not addressing Apple, but a community of unpaid volunteers. So ASAP won't cut it. Also, you should refrain from posting personal information (like your email address) in the body of your comments, as this is part of the community usage guidelines.
Have you reinstalled the latest Boot Camp Windows 7 drivers, just in case Microsoft overwrote some of them during the Windows 7 security update?
If you want to communicate issues with Apple about Boot Camp and OS X, click on the link. Just don't hold your breath on receiving a response. -
New Mac book pro won't move off 'thank you screen'
Hi All,
Transfered files from old mac to new mac during first start-up, this went ok, but after clicking 'start using your mac' the wheel has been spinning for a number of hours without moving on!
It won't do anything and is stuck on this screen!
Please help,
TomWelcome to the Apple Support Communities
Hold Power button until it turns off. Then, turn on your comptuer -
My mac book fell of my desk yesterday. All seems well, but I noticed today that the dvd drive is not working properly, it seems to want to keep ejecting the disk even when the disk is out, and it won't accept dvd's any more. Any suggestions o fellow apple users?
Back up EVERYTHING, then take it in to have them assess for any latent damage. Wouldn't want a similar "delayed reaction" from the hard disk drive, would we?
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Does any one know how to fix this problem?
Should be the account you registered your mac with, and/or the account you used during the setup assistant.
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I bought any new Mac book Pro which doesn't have a CD-ROM. I need to download Photoshop elements 10.
Where can I download the Photoshop elements 10 software?
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l. Follow their 'Very Important Instructions' exactly. Skip a step and you'll likely get an authorization error or download the current version.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks. -
I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input is not working to enter my password. Seems to be a log in issue as keyboard works for forced troubleshooting. (And b/c when I first noticed the problem, I was able to enter my log in password but then everything sort of froze. Now, no ability to enter the password.) Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.
Reset PRAM: http://support.apple.com/kb/PH14222
Start up in Safe Mode.
http://support.apple.com/kb/ph14204
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare or take it to the Apple store to have it checked out.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
Best. -
I've ordered a new mac book pro 15" and i need to clean hard drive off my old PC...not really to move them to the mac, but just to save in case needed; mostly pics and office docs....any suggestions?
Buy an external USB hard drive and copy your data to it. Either that or burn them all to single or double layer DVDs (depending on amount of data you have). Or if it's really a small amount, consider putting it all on a USB memory stick.
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Brand New Mac Book Pro with defective screen
Hi Guys,
Does anyone here, purchased a brand new Mac Book Pro 13-inch: 2.9GHz with a defective screen?
I bought mine, Last June 14. I just noticed the defect last June 29 and returned it to where I purchase it at june 30.
There are somewhat 'black smudges' on the left part of the screen. I'm a graphic designer, so i know that this is a big issue for me.
Also, the fact that I'm just using it for 5 times I think, since I bought it, and there's already an issue.
At first, i was battling with the customer service (from where i bought it), They wouldn't want to give me replacement, because I already exceeded their 7 day return policy. But I'm not giving in, so then they just told me, they would send it to apple service.
It took a week for a progress, then I just got a call from Apple, that they didn't saw it either (the defect). Then I told the guy what I saw.
It's only visible with black background and with the lights turned off.
So he called again and told me that he also saw it, and told me that they would replace the Monitor.
I'm new with this, is it normally ok, that they will just replace the monitor? I mean, would it still work properly, now that they've
opened it and replaced only the defective part?
Hope you guys can give me your thoughts.
Thank You.Not sure what part of the world you are in but Apple has a 14 day return policy. But even with the 14 days you exceeded that time limit. So the only option is to replace the defective part and not the whole system. This is standard operating practices for any manufacturer once you have exceeded the return period.
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MY new Mac book pro will not save any of teh bookmarks I make in safari. If I make a bookmark, it will not appear until I close safari and reopen it. Then, if I shut my computer down and reopen safari, all of the bookmarks are gone. This has happend multiple times and I don't know what is going on. I would really like to use my bookmarks.
Delete the
com.apple.safari.plist
reboot and start Safari, reset your preferences, instructions are here
Deleting the System Preference or other .plist file -
I can't get past the password grey screen on my new Mac Book Pro.
I have a new Mac Book Pro. I transferred info from my old computer, and when I went to log into the new one, it took me as far as the password screen, and I can get no farther. I click on my name, put in my password, and it jiggles...as if it is wrong. News to me - as I used the same password that I have used for years on my computer.
I get a message that says, "If you forgot your password, you can reset it using your Apple ID." There is a little arrow there, but when you press it, the message disappears, and nothing happens.
There is a guest profile set up, that apparently has a mystery password in it as well.... I am locked out of my new computer. Very frustrated!!!Lanch Font Book located in HD > Applications
Type Hoefler in the search field top right side of the Font Book window then select Ornaments.
See there's anything that will work for you there. -
I have a new Mac book pro, powered up, won't go past welcome, choose country screen. VoiceOver works, I can use arrow keys to toggle up and down country list, but the continue button arrow will not work. Pressing enter makes an error tone. Tried everything to select country and proceed through setup, no luck. Supposed to be first Mac, present for my wife. So far not impressed!
I just purchased my first Mac last night and also had the same problem. You have to press down on the track pad to hear it click. After you get it all setup you can set the track pad up for "touch" clicking. Hope this helps.
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i just bought a new mac book pro 13'' and i bought a toshiba 1tb hard drive aswell, i formatted it to mac but it will not show up on my tv so i can watch movies? and solutions or reasons why?
TVs don't support "Mac OS Extended (Journaled)", so you will probably have to use FAT32. To format the external drive, follow the same steps as you did to format it with "Mac OS Extended (Journaled), but in the erasing screen, select "MS-DOS (FAT)" as "Format". Note that FAT32 isn't compatible with files bigger than 4 GB. Also, you may have to format the external drive in a PC
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I recently (14 days ago) purchased a Mac Book Pro 15.4 and increased the processor to 2.7 Quad Core Intel Core i7, increased memeoty to 16 GB 1600MHz DDR3l SDRAM, increased the storage to 512 Flash Storage. Today (10/22) an New Mac Book Pro was announce and release for purchase. This new laptop has 16 GB RAM and 512 Storage as defualt options without having to pay a premium.
After contacting the customer service I was presented with two options - since the customer service representatives/ supervisors/ leads could not locate the price differences they could not tell me how much the credit should actually have been.
1. Return the computer, have the monies returned to me and repurchase a laptop with the new standars (aproxx 2 -3 week process).
2. Take a $150.00 credit
I can say that the memory was probably $200.00 and the storage was probably $300.00.
Is there a way to get the full refund for hardware configurations that are now default?
If I had waited another 2 weeks I could have save some money and get a better video card and processor. The release of the New Mac Book Pro was not a known/ planned event.
Can you help Apple?
Thank you!You have also posted in the Mac Pro forum and not the MacBook forum. You may find many other similar experiences there. For future reference it's worth noting forthcoming upcoming Apple events and checking out some of the Apple related websites. You will then be able to make an educated guess re what is about to be updated and what is likely to remain the same. It's now a good time to buy an iPhone and all those recently updated MacBook Pro and iPad models. Less good time to buy iMacs.More detailed info here.
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