My screen went black i still have my one year warrenty will apple fix it free of charge?

my screen went black on my iphone buti still have my one year warrenty will apple fix my problem free of charge

If your problem is deemed to be a hardware failure your phone will be exchanged free of charge.  Apple won't fix it; Apple will EXCHANGE it.

Similar Messages

  • I smashed my ipod 4th generation screen, it still works and i have my one year guarantee, will apple replace my screen for free?

    I still have my guarantee, could i go to a apple store to replace the screen for free?

    No, accidental damage is not covered by the warranty
    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price           
    The following will void the remainder of the warranty           
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit

  • When I went to adjust the brightness on my phone, the screen went black.  I have tried everything...resetting, turning off/on, charging, and restoring.  I can see the "unlock" page and the "passcode" page, but when I enter the passcode, it goes dark again

    When I went to adjust the brightness on my iphone, the screen went black. I have tried everything I can think of and have read online to try....resetting the phone, turning it off/on, charging the phone, and restoring the phone.  I can see the "slide to unlock" page and the "enter passcode" page.  When I enter the passcode, the screen goes dark again.  I can't even answer calls.  What should I do now?

    If no change after restoring the iPhone as a new iPhone or not from the backup, the iPhone has a hardware problem.

  • My ipad is unresponsive.  The screen is black and I have followed the instructions to turn the iPad on.  I charged it for about 20 minutes and tried again, following the same instructions and there was still no response.  How do I get my ipad to turn on?

    My ipad is unresponsive.  The screen is black and I have followed the instructions to turn the iPad on.  I charged it for about 20 minutes and tried again, following the same instructions and there was still no response.  How do I get my ipad to turn on?

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • Screen went black but still works

    How do I fix iphone 4 screen went black-still works and already tried shutting it off

    I fix a lot of phones and have only experienced this once with a customer.She told me that the screen went black but the phone still rang.I thought she was just doing something wrong or that maybe she dropped it and the LCD ribbon cable hopped off the board.By the time she got the phone to me the battery had completely died as she could not turn it off.After I received the phone I plugged it in and to my amazement it came alive after the usual 5 or so minutes it takes an iPhone to fire up after being dead.So if possible let it fully drain and then plug it in at the mains charger.Hope this helps.

  • I updated my ipad today to 5.1.1 right after it updated, the screen went black and i have not been able to turn on my ipad at all. I have tried everythig I know to do. What next?

    I updated my ipad today. right after it updated, the screen went black. Since then I have not been able to turn on my ipad. I am recharging it. It has been recharging for 55 minutes. I have tried to reboot, nothing. I have tried everything i know to do. Nothing What else can I do?

    You may need to try recovery mode now. Read this.
    iOS: Unable to Update or Restore

  • My screen went black but still rings

    My screen is black but still rings. What do I do

    Hello Bradley,
    I would be concerned too if my iPhone screen remained dark when the phone was on.  I recommend the following steps for the issue you described:
    Display has no backlight or dark screen
    Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
    If the low-battery screen appears, charge the iPhone.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Brother threw iphone and screen went black but still can hear vibrations/ring.

    also i tried doing a hard reset but my home button is off and it registers as voice control. cant connect to itunes because of passcode. i need HELLPPP??!

    Try a reset of the device by pressing and holding the home and power buttons for about 15-20 seconds. The white Apple logo should appear.
    It this does not get the display working make him buy you a new iPhone.
    Apple does not repair devices they replace them.
    If the device cannot be accessed due to a passcode and the screen is non-responsive there is nothing that can be done.

  • My ipad mini screen is broken and i still have the service coverage. Will they fix it for me ?

    My ipad mini screen is broken. I bought it in Orlando in Febuary and when i last checked my status, my service coverage is still active but my technical support is not does it mean if i bring it in december they will be able to fix the screen for me or will i have to ay for the fix ?

    Accidental damage is not covered by the warranty unless you have Apple Care+ which allows for two incidents ofa ccidental damage and there is a $49 copay for each incident. You do not have Apple Care+ so this would not be covered for you.
    If you are saying that the screen broke on its own, you would have to convince Apple that it happened that way.
    Apple offers an out of warranty iPad replacement with a refurbished device and the cost starts at $249.00 in the U.S. for an iPad 1. Apple does not repair iPads at this time, they offer these replacement devices. You can read more about it here.
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

  • I dropped my 13" Macbook pro and there is a dent in it. I still have the warranty coverage. Will Apple repair the Macbook for free, or will I have to pay for the damage done to it?

    Wanting to know whether apple can repair the damage done to the macbook.

    You’ll need to pay. The warranty doesn’t cover accidental damage such as that.
    (111851)

  • Hi there, i have question regarding my dads ipad mini. theres a crack running from one corner down across the screen cause of my little brother. im not sure if apple will repair this for me? Im still within the one year warranty if that helps

    I Have a ipad mini i bought my dad as a gift and he let my little brother play on it frequently (9 years old) and one day he dropped it in its case, it seemed fine till a hairline crack in the corner began to swim across the screen. It's still within the one year warranty i checked online but im not sure what apple will do for me or can do for me? Can it be replaced?

    It will cost you approximately US$219.00.
    Apple will replace the entire iPad; they don't repair.
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

  • My screen went black and won't start up

    My screen went black and I can't use computer.

    See this Apple note for help with a system that won't start up.

  • If I buy a new 2012 macbook pro will i have a one year warranty

    I am considering buying a new (out-of-box) macbook pro 2012 from a private party.
    If it hasn't been registered, then will it still have a one year warranty?
    Can I check to see if its been registered by looking up the serial number?

    No.  It does not matter if its has been registered or not.

  • My macbook 2008 screen went black a few months ago. I've been using it with a monitor. Today it's working. I have a feeling it's going to die at any time. Is it possible that a software patch fixed this ? Is there a utility I can run to test the screen ?

    Model : Macbook 2008
    Symptoms: The screen was, intermittently, going black last year and then went black completely. I have been using it on a monitor ever since.
    I can see the screen with a flashlight.
    I completely erased the drive and loaded OSx 10.7. I believe that's the last version of OSx Mac will be supporting on this computer.
    When I booted up the computer this morning the screen came on !
    While typing this question, my screen went black again, not to return.
    So sad.
    I did bring it to Apple and they believed the entire screen needed to be replaced.
    They say that they tried a new inverter and it didn't work.
    I have a feeling I'm just out of luck unless I want to cough up the $300 to fix the screen.
    Although it is a solid machine, 2Ghz processor with 4 gigs of ram, it is still six years old.
    I imagine that's like putting a new transmission in a 95 Honda civic. Yeah, it's a reliable car but it's old and it's probably going to break again.
    I love my mac so much but I can't justify buying a new one or  paying to fix this old one.
    I have a Gateway dual booting Windows 7 and ubuntu linux that's actually pretty slick and has taken it's place on business trips and coffee shop excursions.
    If anyone has any thoughts or feedback I'd appreciate it.

    The current Apple hardware warranty provides the following coverage for replacement parts:
    A replacementpart or product, including a user-installable part that has been installed in accordance withinstructions provided by Apple, assumes the remaining warranty of the Apple Product orninety (90) days from the date of replacement or repair, whichever provides longer coveragefor you.
    Check your particular warranty and see where you stand as to the period of coverage.
    Good luck,
    Ray

  • I have an iMac running Lion and W7 with boot camp . It has been operating flawlessly until I went to reboot into Mac tonight. Screen went black, and system is unresponsive. I've tried force quitting and turning power off. Hard drive starts but that's it..

    I have a 5 month old  iMac running Lion and W7 with the latest version of boot camp . It has been operating flawlessly until I went to reboot into Mac tonight. Screen went black, and system is unresponsive. I've tried force quitting and turning power off. Hard drive starts, there's a small amount of drive activity and that's it. 

    Hi Jane, your info may still be there, look in the Users folder at root of the drive, how many users are there there?
    It sounds like this may have happened...
    Return to default desktop, apparent "loss" of home directory, (it can happen spontaneously too)...
    http://docs.info.apple.com/article.html?artnum=107854

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