My screen went dead, I have now got the apple logo and nothing more seems to happen
My ipad screen went blank and I have now got it started again with the start button and the home button. I now just have the Apple logo on the screen and nothing else. I am now charging the ipad. Do you think it will recover?
Hello there, fennell12.
The following Knowledge Base article offers up some great steps for troubleshooting issues with an iOS device not powering on:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
If you continue to receive the Apple Logo on the screen then this article provides additional steps for you:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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in the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??
Unknown "source"? Do you mean unknown "error" followed by a number?
http://support.apple.com/kb/TS3221
Follow the instructions in the article. When you connect your phone again, you may have to press both the home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button until iTunes detects the phone in recovery mode. -
while updating my ipod touch something happened and now the screen only shows the apple logo that goes on-off. i dont know what to do,please somebody help me!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
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Apple Retail Store - Genius Bar -
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Try a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
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http://support.apple.com/kb/HT1414
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http://support.apple.com/kb/ht4097
Note on Recovery Mode.
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can anyone help please, My ipad is not working .It would,nt download any apps .so I reset it then the apple logo came up with what looks like a downlaod line under it .I have connected it to my laptop and can call all the files up on that.but the ipad is not responding.
Sounds like the restore went bad on you. You probably need to restore using recovery mode now. Take a look at this.
If you can't update or restore your iOS device - Support - Apple -
I think theoperating system from my iphone 3GS has gone
Restore the device with iTunes > http://support.apple.com/kb/HT1414
You may need to put it into Recovery Mode first > http://support.apple.com/kb/HT1808 -
also has a red cross wanring while making a frying sound then off
Hello attempt
We've see your issue in another 2 posts. Let's focus on 1 post only so others will easily help you.
Thanks.
• Click Likes to appreciate those who helps you
• If your issue solved, mark the best post in your thread as Solution -
I resets my iphone without disabling touch ID lock, it restarts, apple logo appears, and it stays like that, it never starts till now, just the apple logo and stays that way, please give a solution???
Hi ahmedsgh,
I'm sorry to hear you are having issues with your iPhone. If it isn't responding or starting up past the Apple logo screen, you may find the troubleshooting steps outlined in the following article helpful, in particular this portion:
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden -
I plugged in my ipod to recharge it and for some reason, it just stopped and only the apple logo is showing. I may have unplugged it before it was done, not even sure at this point but now only the apple logo and I can't even shut it off. Any ideas of what I can try now? Thanks much.
Have you tried a reset ? Press and hold both the sleep and home buttons for 10 to 15 seconds and see if it then reboots - you won't lose any content, it's the equivalent of a computer reboot. If that doesn't work then you might better help in the iPod forum (this is the iPad forum)
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The screening on my Mac is white with the apple logo and a spinning timer and won't boot up
Take a look here to see if any of the suggestions help:
http://support.apple.com/kb/TS2570 -
while in email today, the computer began flashing. I had to turn off with button. When I turned it back on, I got the apple icon and the moving loading wheel. It would turn for about 60 seconds and then stop. I turned off again. I now have a black screen.
Hi wiesenruth,
If you are having issues starting up or booting your computer, you may find the following articles helpful:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Regards,
- Brenden -
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Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.
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My iphone went dead and now has the apple logo blinking on and off
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Morning blgarratt,
Thanks for using Apple Support Communities.
If it is showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.
For troubleshooting on this, take a look at this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Hope this helps,
Mario -
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Hold down the on/off button and the home button for 20 to 30 sec, when the iPod starts and the Apple logo is on the screen release the on/off button but continue to hold the home button until you see the plug into iTunes screen. Connect the iPod to iTunes and you should be good to go.
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