My screen won't undim

My iPhone 5's screen will dim if it is unused for a few minutes (as it should), but it will not UNdim unless I go into the "Brightness & Wallpaper" setting and change it.  Touching the screen, opening apps, etc will not undim the screen, even if the brightness is turned up all the way.
I will schedule an appointment at the Genius Bar, but I figured I should post the question here first to see if anyone else has experienced this glitch.  Any help would be greatly appreciated.  Thanks in advance!

Basics from the User Guide are restart, reset, restore from backup, restore as new.  Have you been through ALL these troubleshooting steps already?

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