My screen won't work the only time it does is when i enter in my passcode. what is wrong with it?
my screen won't work the only time it does is when i enter in my passcode. what is wrong with it?
Try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try connecting the iPod to your computer and restoring the iPod from backup via iTunes.
- If itunes does not see the iPod, see if placing the iPod in recovery mode will make it visible so you can restire it. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
Similar Messages
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Hello, I've got a question about my Iphone 3gs. Well one day i woke up and i tried to slide to unlock my phone but the touch was unresponsive. So, i turned off my phone and back on, the unlock screen came back one and same problem happened. The only time the touch works is when I slide to turn off my phone. When people call me, i can't answer. When people text me, I can't answer. I do have the latest update for the phone. I've looked everywhere on the internet and have got no answers. I have dropped my phone a couple of times and it does have some cracks on the screen. Please help!
Your only chance besides getting it serviced would be setting it up as new device:
http://support.apple.com/kb/HT4137 -
My sound is gone and the only time it comes is when i use a speaker
my sound does not work the keys do not work too
Go step by step and test.
1. System Preference > Sound > Output > Internal Speakers
Highlight Internal Speakers.
Make sure that Mute is not enabled.
2.Plug in and remove the headphone.
If you see red light in the headphone port, plug the headphone
in and out of the port 5 or 6 times to flip the microswitch inside.
Sound output may be stuck in the digital mode.
Try this even if you don’t see the red light.
3. Reset PRAM. http://support.apple.com/kb/PH14222
4. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for: "Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
Audio Devices window
Side Bar
Click the Built-in Output.
Make sure that no box is checked under “Mute”. -
Also, when I tried to connect my iPod to my MacBook Pro, and sync it into iTunes, 'iTunes could not connect to this iPhone.' First it's not an iPhone, and second, my iPod could sync perfectly fine before the wifi problem. Is there a way to return it back to normal; fix it? Someone please answer.
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
hi my id is do** @gmail.com, I buy from BG Globul on 9.9.2013. When i upgrade on ios 7 i cant activte becouse when i enter id and pass for appstore i see that i cant activate the phone with this id.
I dont have another id
Pls help me!
<Personal Information Edited by Host>Hello GDonkov,
I'd suggest taking a look through the following article for information and steps that can help get your iPhone activated.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Cheers,
Allen -
My macbook won't turn on, it has been several hours since it was on last. What is wrong with it?
My mac froze on me so i tried to turn it back on and it just loads up and stays on a white screen with an apple and the little loading circle. I can hear the start up sound, i hear the fan running and the apple on the back is lit up but it just wont load up. I tried leaving it over night but that didn't work either. Can anyone tell me how to fix this?
Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
Or if you are running 10.7 Lion, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7 partition.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
It was working just fine. I had just downloaded a 130 mb album. A few minutes after my MacBook basically stopped working. I could not open applications or close them. I decided to restart my computer and this did not help. I am able to turn my computer on and off but that is it.
Boot in Safe Mode so you can see how much free space there is on the startup disk.
Startup your Mac in Safe Mode
A Safe Mode boot takes longer than a normal boot so be patient.
Once you are in Safe Mode, click your Apple menu icon top left in your screen. From the drop down menu click About This Mac > More Info > Storage
Make sure there's at least 15% free disk space.
If there's less than 15% available disk space, you need to delete files to free up space. You can do that in Safe Mode.
Then click Restart from your Apple menu .
Message was edited by: Carolyn Samit -
I can't open any program anymore on my ipod since the last 30 minutes, please help
Did you try to reset the device by holding the sleep and home button until the Apple logo come back again?
If this does not work, set it up again "as new device", shown in this article: How to set up your iPhone or iPod touch as a new device -
I really need help with this because it will load but not update or download any app I have/want. Please help. I do not know what to do.
Try:
Can't connect to the iTunes Store
It could be an Apple problem since other users have been reporting the same problem today. -
IOS7 installed OK to my iPhone 4S and worked OK for a while but I have somehow managed to completely jam my iPhone 4s. The touch screen won't work except for up and down gestures (some of the time). I can't make or answer calls, I can't even power if off. I can't access the hardward ID which Apple support seems to require for Chat.
It might have happened when I was accessing my camera bypassing the lock screen!
All I know is that the thing is now useless and it looks like I will have to wait for the battery to run down to see if powering it back up afterwards will solve the problem.I have since discovered the "hold down home key and power button" together for a few seconds and this seems to have worked .... phew!
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My volume buttons won't work. Music plays when I get a phone call. That is the only time my speaker makes noise. My settings are how they should be, the top button is not on silent, I've shut my phone off many times, I've totally restored my phone. Help
Genius reservation http://www.apple.com/retail/geniusbar/
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My screen won't work, i have tried turning it off but i cant swipe the power down button because my screen doesnt work. I have only had my iphone 4s for one day and this has happened, someone please help me.
Did the trick! Not sure what I did to cause the screen to go numb, but this worked perfectly!!! I cleaned the screen and must have inadvertently selected something that locked the screen. This perfect solution kept me from having to run to the Apple Store. Many thanks.
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I Drop my iPod on the floor and now the screen won't work but it looks perfect but when I touch it it doesn't do anything and the home and the power button work so can someone help
Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
The only time the sound/speaker and mic don't work is when I answer or make a call
The only time the sound/speaker and mic don't work is when I answer or make a call. They both work fine for everything else. This has been going on for over a month. AT&T said it's Apple and Apple said it's AT&T. I've been around that cycle twice.
When I dial a call, I can see the status words on the screen but can't hear the ringing. If the person I'm calling answers, my screen will show the call was connected and the call timer will begin but I can't hear anything and they can't hear me. If one of us doesn't end the call, the timer keeps going and I'm being 'charged' for dead air. (Of course, one of us disconnects so mins/cost isn't an issue, I'm just adding the info in case it helps solve the problem.) If they don't answer, the call will go to their greeting but I can't hear it and wouldn't be able to leave a message anyway because my voice isn't going through. However, they will get a voice mail alert and see that I called but no message was recorded.
If some one tries to call me they will hear ringing but when I answer, they can't hear me and I can't hear them. If I don't answer, they will hear my greeting and can leave a message. I can retrieve and hear my voice mail. Trying speaker phone and headsets didn't change anything for calls out nor for calls in.
I have 4.3.3 and have synched, reset, rebooted, turned things on and off and off and on and took the SIM card out of the phone and out of it's tray and put it back in. I've done all that several times in just about every combination and order possible.
Hopefully the following will provide good clues: On only about three of the many attempts I've made to get it to work correctly that included taking out the SIM card, I could make and/or get one or two calls with no trouble but then the problem comes back. Also, when I swapped the SIM card with another iPhone4 on my plan, the other phone would work with my SIM card but my phone still would not work with the other SIM card. The last fact makes me think it is an Apple issue. I'll go to an Apple store (genius) this weekend. Will I be wasting my time and gas? Anybody have any experience with this problem?Let me try and address some of your questions. I'm only on a pc, so a few of these answers might be slightly different on a Mac, but not too different (such as control click rather than right click).
First, when you buy something on your phone, be it apps or music, it's transferred from your phone to your Mac when you sync your phone. So those apps should now be in you iTunes library. ( IF for some reason you can't find them there, you should be able to download them again, either onto your phone or through iTunes. On your phone, go to the App Store > Updates and you'll see a "Purchased" link at the top of the page, you can view all purchased apps here and redownload them. In iTunes, you can go to Store > Check for available downloads. )
Whenever you plug your phone in, it should create a backup of everything you have on the phone. This is how, provided restoring your phone as a new device doesn't fix the issue (more on this later), you can put all of your music and apps onto the new phone. You can always plug your phone into your Mac and the first thing it should do when it syncs is create a backup. If you want to be sure, you can right click on your device in iTunes (on a pc) or I assume control click on a Mac and select "backup".
The genius will take care of the sim card and setting up your phone, however you will have to put all of your music and apps on it, unless you ask the genius, I've never bothered since I know how to do this.
You should have no problems restoring from a backup if they give you a new phone. However, it's probably safest to try and create a backup of your last phone backup before you restore it as a new device. I suggest you refer to http://support.apple.com/kb/ht1414 for more information about that.
I've had no problems with my new phone so far.
I'll try to keep checking this thread if you have any other questions or need more clarification.
Edit: I should say we never did figure out what exactly was wrong with my phone. The only thing I can think of was that it got a lot hotter than the phone it replaced, and also the phone I just got yesterday to replace the malfunctioning one. But otherwise they saw no problems with the hardware, but acknowledged it must have been the hardware since we tried everything else. Also I would go with a list of all the things you tried with this phone, for your own reference and the genius's, especially if you're not confident in your tech skills Showing the genius that you've tried: different sim cards, updating the software, restoring it from a backup, and now restoring it as a new device, should convince them that you've done everything you could, and the only other answer is hardware problem.
Also if you don't already have one, make a genius appointment ASAP. Most stores are very busy and their appointments fill up fast. I always suggest making an appointment as early as possible, hopefully before the retail store hours when they've only got techs there because they usually are less stressed and have a bit more time to spend with you. The easiest way to make an appointment is to download the Apple Store app. It detects the closest Apple store from you and makes it quite easy to schedule a genius.
Message was edited by: deddinty -
This has happened 3 times... my Ipod touch 4 will be fine one minute,but then the next time I turn it on the screen won't pick up when I touch the screen it wont pick it up. I can't unlock it or completely turn it off becasue the touch screen won't work, but I know it is still alive becasue when you press the home button my lock screen turns up. if you know how to fix this bug please tell me how.
Did you try to connect in recovery mode and set it up as new device?
iOS: Unable to update or restore
How to back up your data and set up as a new device
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