My second creative cloud only lets me use trials. I have tried everything to get it to allow me to use it on both like it should. Please help

I have creative cloud on my lap top but downloaded the second on my desktop. It is only allowing me to use the trial of After effects and I have tried everything and it still won't let me. It keeps asking for a serial number.

make sure you used the correct adobe id (the one you used to subscribe).
if you did, check for connectivity problems, Sign in, activation, or connection errors | CS5.5 and later
if that fails to reveal the problem,
contact adobe support, https://helpx.adobe.com/contact.html

Similar Messages

Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed.

Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed. How do I correct this?

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Beyond that noboidy can tell you much without proper system info.
Mylenium

I have a jetpack, and when I try to "connect" to my ipad or phone, it keeps telling me I am not using the correct password. I have tried everything. I even changed the password, nothing is working. Both are 4G, my ipad is an Air and my phone is a Iphon

I have a jetpack, and when I try to "connect" to my ipad or phone, it keeps telling me I am not using the correct password. I have tried everything. I even changed the password, nothing is working. Both are 4G, my ipad is an Air and my phone is a Iphone 5. I can get connected to other wifi on these features but not with my jetpack. Please help, I need to use this feature soon. Thank you so much

Chances are you mis-typed a character in the Wifi password and the devices saved that information. Now whenever you try to connect the device refers to the wrong password and the Jetpack does not accept your connection. Tell your devices to forget the wireless connection and start over.
Once you enter the proper WiFi credentials the Jetpack will allow you to connect.

Trying to install Creative Cloud Desktop on windows 8.1, I've tried everything. Cloud Cleaner, removed all Adobe products from computer, ran in Administrator Deleted everything still get error code 1

I've tried everything. Cloud Cleaner, removed all Adobe products from computer, ran in Administrator Deleted everything still get error code 1 noting in all the troubleshoots have helped.

Error Code 1: "Failed to install" | Creative Cloud Desktop :
https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

My downloadof PS keeps crashing. Creative Cloud says "file may be corrupt." Have tried dozens of times.

It took several tries to get AI to download and install as well. But PS has never come close. about 40% or less and it crashes again. I have great bandwidth and nothing else running on my computer at the time. That gives?
Loren

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

I have had creative cloud for a while now and suddenly indesign dissapeared off of my macbook pro and now won't install again! This is urgent please help.

I checked its been uninstalled from my mac and then every time I reinstall it, it just perpetually sits on that page that says 'inDesign is downloading now'... but it never does. Need urgent help please! Photoshop and illustrator remained on my mac no issue there. Whats going on?...

Musecatherine please begin the installation process in the Creative Cloud Desktop application. You can find details on how to install the Adobe Creative applications, included with your membership, at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
It is likely that the AAM Detect Plug-in is not installed or blocked by your current web browser. This is why no action occurs when you are on the download page.

Creative cloud updates always FAIL. i have tried everything in the forum short of uninstalling all my software--which will take too long. HELP i have very very very frustrated and am spending a lot of money for the pleasure.

I don't want to start a discussion. i need help. from an adobe tech support. please.
i have followed the suggestions of dealing with a failed update and nothing works.
this is high frustrating.
i repeat: I DON'T NEED HELP FROM OTHER USERS. I WANT A TECH SUPPORT PERSON FROM ADOBE.

Barbarajones what specific errors are you receiving when you try to apply the update? Do you receive any specific errors? What update are you trying to apply?
If you are looking for direct support then please contact our support team at Adobe - Contact Support – Download and Installation.

TS4268 I was able to use face time and IMessages and now I not I have tried everything to get it to work I think and I know my apple I'd is right I try resetting and more please help

someone tell me how to fix it

CTRL+0 (<--that is a zero) will reset your zoom level on affected pages. Firefox remembers the zoom level you last used on a page.
Built-in Zoom functions:
*http://support.mozilla.com/en-US/kb/Page+Zoom
*http://support.mozilla.com/en-US/kb/Text+Zoom
Zoom Add-ons:
*'''''Default FullZoom Level''''': https://addons.mozilla.org/en-US/firefox/addon/default-fullzoom-level/ '''''
*'''''NoSquint''''': https://addons.mozilla.org/en-US/firefox/addon/nosquint/
**More info on NoSquint: http://urandom.ca/nosquint/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Hi, I have a problem. I'm 14 years of age and obviously I don't have a credit card. And you you need one for iTunes / apple ID the only problem is I don't have a selection for none. All I want to do is download some free apps so please help me

Hi, I'm 14 years of age girl with no credit card and I just want to download free apps help!!'

Why can’t I select None when I edit my payment information?
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

I have tried everything to get my iPhone 4S to ring out loud. It will only vibrate.

I have tried everything to get my iPhone to ring aloud. It will vibrate when someone calls but it will not ring at all. Please help me!! Thanks

You have gone to Settings > Sounds and the volume is set at a high level, you have selected a Ringtone for the sound, and it still does not ring? Try a reboot by holding both the power and home buttons until the apple logo appears and it restarts, ignoring the red slider if it appears.
If that does not help, visit an Apple store genius bar and have the iPhone tested to see if there is a hardware failure.

None of my apps on my creative cloud will let me download and use them

none of my apps on my creative cloud will let me download and use them

Dear Alison
Please provide a note of the error message that you are receiving during download of apps. Have you recently updated your version of the Cloud app? Has anything else changed?

Hi. I have bought both Adobe XI Pro and standard and downloaded only one of them yet. How do i proced to download the other? Can this be done without install or perticipate within Creative Cloud, only by using username and PW?

Hi.
I have bought both Adobe XI Pro and standard and downloaded only one of them yet.
How do i proced to download the other?
Can this be done without install or perticipate within Creative Cloud, only by using username and PW?

I assume you have the S/Ns. The download is at http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. Be sure to backup the download to CD or backup HD for future use.

I have Creative Cloud and can not use Acrobat XI Pro.

I have Creative Cloud and can not use Acrobat XI Pro. I have used it for 30 days.
Please come back.
BR/Karl Johan

Hi Lynfordd,
As per your account details your CC subscription is active and it should work fine. I also found that your subscription is already activated on 2 machines, so if you are trying to install and activate it on another computer then you need to deactivate it from one of the 2 machines and then try activating it on your 3rd computer.
Please let us know if it helps.
Regards,
Abhijit

Pro discount for Creative Cloud if I am using Final Cut Express currently?

Can I get the Pro discount for Creative Cloud if I am using Final Cut Express currently?

Hi Allvideo,
I was looking at the promo here:
http://www.adobe.com/products/premiere/switch.html
I also looked over the terms and conditions here:
http://www.adobe.com/store/en_us/popup/offer/save30_cs6_prodprem.html
It appears that it only applies to Final Cut Pro not Express, sorry
-Dave

FYI to all: Creative Cloud users cannot readily use BC Blog module.

FYI for anyone who has been as confused as I have watching these videos on the adobekb.com site and tv.adobe.com about using the BC CMS Blogging modules....
Creative Cloud users cannot readily use this feature that is discussed. We would have to pay an additional BC monthly charge in order to have the Blog module and other nifty stuff.
If there is an Adobe staff member around, it would be nice to know if there are any plans to change this in the future considering we're already paying monthly for the Creative Cloud.
Also, can you please point out somewhere in your tutorial videos that users will need to purchase the BC upgrade in order to take advantage of the blog module? It's unfortunate that this wasn't more readily apparent to me. I spent quite a bit of time trying to follow the monkeybar tutorial only to realize that the reason my BC interface looked nothing like the one shown in the video was because I didn't have the same BC package.
For now I'll go the tumblr route I guess - since there doesn't seem to be another efficient option.
Thanks!
Best,
Kelly Burr.

I agree, it is disappointing to find out there's an additional charge on top of the Creative Cloud membership. There should be some access

My second creative cloud only lets me use trials. I have tried everything to get it to allow me to use it on both like it should. Please help

Similar Messages

Maybe you are looking for