My second hand ipad, recently bought from ebay, surfs the internet but a large black square locks the screen if you try to access any APP or apple product. MY apple ID seems fine, i re-set my password a few days ago and joined icloud etc. What can i do?
Hello all. My secondhand ipad, recently bought from ebay, surfs the internet fine but a large black square locks the screen if I try to access any APP. What is the problem and what can i do about it please?
Hello all. My secondhand ipad, recently bought from ebay, surfs the internet fine but a large black square locks the screen if I try to access any APP. What is the problem and what can i do about it please?
Similar Messages
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I just bought the new MacBook Air a few days ago and my Internet connection is so slow. My iPhone's connection works fine when connected to the wifi but the MacBook connects for a few seconds then drops completely. What do I do? I tried connecting it to my phone's hotspot and it works perfectly. I'm a new Mac user so I have no idea what to do. I have Comcast xfinity cable and Internet. Thanks for the help.
Your warranty includes 90 days of phone support. Contact Apple.
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I use a yahoo account for my e-mail which worked fine until I changed my password a few weeks ago. I now keep getting a message up telling me to insert my password again. I know I'm putting in the right password but this is driving me to distraction!
I have now deleted the account and reinstalled it but now I can't get my e-mails through at all. Can anyone make any suggestions?Hello,
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.
You may have multiple entries.
Open Keychain Access in Utilities, enter the part after the @ sign in the search bar, hit enter -
I purchased a song a few days ago and downloaded the whole song and the song will not play all the way through it only plays 23 seconds. How do I fix this problem?
Thanks for this post. It corrected my similar issue. Note that you need to exit from/re-enter iTunes after deleting the song from your Purchased list.
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i lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?
Hi Jorge858,
I'm sorry that you lost your iPhone. The article below will explain what you should do in this situation.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
https://support.apple.com/en-lb/HT201472
I would suggest you contact the Apple ID Account Security team regarding the email you received and to change the password of your Apple ID account.
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT204169
Regards,
Judy -
Have an iphone 5c 8g. The home button has stopped working. Did the same a few months ago and recovered 24hrs later. Can anyone explain this problem. Phone still in warranty. Had steam issue recently but this was after last home button episode and no evidence of damage.
If you are playing in hockey arenas a lot or if you are bringing it into bathroom same time as shower it may not seem like much but overtime the steam can acquire and build up in the phones usb dock flex cable swell as the home button flex cable. Bring again into apple store and should be covered under warranty again. could also be a delay in a 8gb 5c software may just be very lag.
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I bought iPhone 6 Plus few days ago and I have the following problems:
1) When entering through Safary to Google Images and tap on each one of them they do not enlarge nor I am able by click on them to enter into their connected website
2) When I receive an e-mail with images I cannot easily save them in my gallery. It needs more than 10 tabs to the window "save this image" or "save all 3 images" and if I am lucky it saves one image. This is very frustrating, I loose a lot of time trying and affects my job.
I would highly apreciate any help
Kind RegardsI bought iPhone 6 Plus few days ago and I have the following problems:
1) When entering through Safary to Google Images and tap on each one of them they do not enlarge nor I am able by click on them to enter into their connected website
2) When I receive an e-mail with images I cannot easily save them in my gallery. It needs more than 10 tabs to the window "save this image" or "save all 3 images" and if I am lucky it saves one image. This is very frustrating, I loose a lot of time trying and affects my job.
I would highly apreciate any help
Kind Regards -
Hi, my phone was stolen a few days ago and just a few days ago the phone was online and it automatically locked itself since I've put it under lost mode and the thief probably switched off the phone immediately so that I cant locate it. Is it possible for me to have the last known location where he/she turned on the phone so that I can track it down from the last location? Thank you
Correct.
The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
If locked with a passcode, and running iOS 7.0, then phone cannot be activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.
If not running iOS 7.0, the phone can be forced into recovery mode & restored. -
I forgot the password of my iphone 5 and it was disable, what can i do to unlock it, without loosing my pictures?
Hopefully you had it backed up on icloud on or your computer. Try doing a restore by putting your phone in recovery mode then restoring your back up.
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A few days ago I was stupid and tried the Master Password option. Now it will not allow me to remove it! I follow the process but when I submit the master password for removal the 'remove' button is dead. Only the 'cancel' option is active.
== This happened ==
Every time Firefox opened
== A few days ago.Did you try to change the Master Password and specify a new empty master password?
http://kb.mozillazine.org/Password_Manager -
I put the EarPods in, but it can't seem to play music. it was working a few days ago. what happened?
What happened? My earpods were working fine. Even with other devices. But when I plugged it into the ipod nano 7g, it didnt work. It was fine a few days ago...
Oh never mind. Small piece of tissue was stuck in the jack. Prevented it from working.
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I used to use Movie Maker and it would be able to handle lots of file uploads and big projects. I figure iMovie can do the same since it's newer and it's on my iMac. I was working on a project for a few months, it was working fine up until about a few days ago when the project file just stopped working. Not getting any audio or visuals and the screen went grey. I hope to not lose the project file as I've spent a lot of time on it. The project will still show up in iMovie, but it won't play. Other project files will, but this one won't for some reason. It's my first time using this program and I assumed it would be fine, but now it's causing me big problems. Anyone else run into a similar problem?
But it is I jsut can sync, back up files, or anything becuase its stuck at this screene and wont do execute when i click either of those button
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I Recently bought a series of 22 episodes but only 3 downloaded. where are the rest?
i recently bought a set of 22 episodes of a series but only 3 downloaded where are the rest?
i recently bought a set of 22 episodes of a series but only 3 downloaded where are the rest?
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Process: Safari [16855]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (6534.57.2)
Build Info: WebBrowser-75345702~2
Code Type: X86-64 (Native)
Parent Process: launchd [107]
Date/Time: 2012-12-12 13:18:55.349 -0600
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 19384 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 19295 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 90E324F1-65FF-4B5D-8113-908D18CAE8DA
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 12
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8a214d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8a2153ed mach_msg + 59
2 com.apple.CoreGraphics 0x00007fff82dac230 _CGSSynchronizeWindowBackingStore + 97
3 com.apple.CoreGraphics 0x00007fff82d91da9 _CGSLockWindow + 4515
4 com.apple.CoreGraphics 0x00007fff82d9893f CGSDeviceLock + 535
5 libRIP.A.dylib 0x00007fff87eb3e7b ripd_Lock + 46
6 libRIP.A.dylib 0x00007fff87eba1f9 ripl_BltImage + 294
7 libRIP.A.dylib 0x00007fff87eb9e61 ripc_RenderImage + 323
8 libRIP.A.dylib 0x00007fff87ed784e ripc_DrawLayer + 3042
9 com.apple.CoreGraphics 0x00007fff82ef83fe CGContextDrawLayerAtPoint + 165
10 com.apple.WebKit2 0x00007fff837740f0 WebKit::BackingStore::paint(CGContext*, WebCore::IntRect const&) + 168
11 com.apple.WebKit2 0x00007fff837678b8 WebKit::DrawingAreaProxyImpl::paint(CGContext*, WebCore::IntRect const&, WebKit::Region&) + 212
12 com.apple.WebKit2 0x00007fff83767613 -[WKView drawRect:] + 281
13 com.apple.AppKit 0x00007fff84b36cc5 -[NSView _drawRect:clip:] + 3390
14 com.apple.AppKit 0x00007fff84b35938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
15 com.apple.AppKit 0x00007fff84b35ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
16 com.apple.AppKit 0x00007fff84b35ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
17 com.apple.AppKit 0x00007fff84b3400a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
18 com.apple.AppKit 0x00007fff84b34ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
19 com.apple.AppKit 0x00007fff84b34ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
20 com.apple.AppKit 0x00007fff84b33b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
21 com.apple.AppKit 0x00007fff84b303de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
22 com.apple.AppKit 0x00007fff84aa9c0e -[NSView displayIfNeeded] + 969
23 com.apple.Safari.framework 0x00007fff874d9646 -[BrowserWindow displayIfNeeded] + 43
24 com.apple.AppKit 0x00007fff84aa4aba _handleWindowNeedsDisplay + 678
25 com.apple.CoreFoundation 0x00007fff8998eb07 __CFRunLoopDoObservers + 519
26 com.apple.CoreFoundation 0x00007fff8996a434 __CFRunLoopRun + 468
27 com.apple.CoreFoundation 0x00007fff89969d8f CFRunLoopRunSpecific + 575
28 com.apple.HIToolbox 0x00007fff8292f7ee RunCurrentEventLoopInMode + 333
29 com.apple.HIToolbox 0x00007fff8292f5f3 ReceiveNextEventCommon + 310
30 com.apple.HIToolbox 0x00007fff8292f4ac BlockUntilNextEventMatchingListInMode + 59
31 com.apple.AppKit 0x00007fff84a79eb2 _DPSNextEvent + 708
32 com.apple.AppKit 0x00007fff84a79801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
33 com.apple.Safari.framework 0x00007fff8747f3a8 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 177
34 com.apple.AppKit 0x00007fff84a3f68f -[NSApplication run] + 395
35 com.apple.AppKit 0x00007fff84a383b0 NSApplicationMain + 364
36 com.apple.Safari.framework 0x00007fff8763cba0 SafariMain + 200
37 com.apple.Safari 0x0000000100000f1c 0x100000000 + 3868
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8a22dc0a kevent + 10
1 libSystem.B.dylib 0x00007fff8a22fadd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff8a22f7b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff8a22f2de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff8a22ec08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff8a22eaa5 start_wqthread + 13
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff8a24fa6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff8a253881 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff859e7ca9 WebCore::IconDatabase::syncThreadMainLoop() + 265
3 com.apple.WebCore 0x00007fff859e50a8 WebCore::IconDatabase::iconDatabaseSyncThread() + 296
4 libSystem.B.dylib 0x00007fff8a24dfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8a24de89 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff8a214d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8a2153ed mach_msg + 59
2 com.apple.QuartzCore 0x00007fff8a429396 CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore 0x00007fff8a4292d6 thread_fun + 34
4 libSystem.B.dylib 0x00007fff8a24dfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8a24de89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff8a214d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8a2153ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8996a902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff89969d8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff80ab614f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff80a37114 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff8a24dfd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8a24de89 thread_start + 13
Thread 5: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff8a214d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8a2153ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8996a902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff89969d8f CFRunLoopRunSpecific + 575
4 com.apple.Safari.framework 0x00007fff875f507d Safari::MessageRunLoop::threadBody() + 107
5 com.apple.Safari.framework 0x00007fff875f50b7 Safari::MessageRunLoop::threadCallback(void*) + 9
6 libSystem.B.dylib 0x00007fff8a24dfd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8a24de89 thread_start + 13
Thread 6: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff8a24fa6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff8a253881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff89cf83b0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari.framework 0x00007fff8767053b Safari::MessageQueueWaitResult Safari::MessageQueue<***::RefPtr<Safari::SnapshotStore::DiskAccessMessage> >::waitForMessageFilteredWithTimeout<bool ()(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&)>(***::RefPtr<Safari: :SnapshotStore::DiskAccessMessage>&, bool (&)(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&), double) + 149
4 com.apple.Safari.framework 0x00007fff8766e9ad Safari::SnapshotStore::diskAccessThreadBody() + 115
5 com.apple.Safari.framework 0x00007fff8766eb2d Safari::SnapshotStore::diskAccessThreadCallback(void*) + 9
6 libSystem.B.dylib 0x00007fff8a24dfd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8a24de89 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff8a22ea2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8a22ee3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8a22eaa5 start_wqthread + 13
Thread 8: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff8a258932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff8998c468 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff8a24dfd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff8a24de89 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff8a22ea2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8a22ee3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8a22eaa5 start_wqthread + 13
Thread 10: JavaScriptCore::Marking
0 libSystem.B.dylib 0x00007fff8a24fa6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff8a253881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff89f6f28d JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3 com.apple.JavaScriptCore 0x00007fff89f6f4e0 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4 com.apple.JavaScriptCore 0x00007fff89f6f589 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5 libSystem.B.dylib 0x00007fff8a24dfd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff8a24de89 thread_start + 13
Thread 11: JavaScriptCore::BlockFree
0 libSystem.B.dylib 0x00007fff8a24fa6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff8a253881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff89cf8407 ***::ThreadCondition::timedWait(***::Mutex&, double) + 151
3 com.apple.JavaScriptCore 0x00007fff89f77bcc JSC::Heap::blockFreeingThreadMain() + 300
4 com.apple.JavaScriptCore 0x00007fff89f77c09 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
5 libSystem.B.dylib 0x00007fff8a24dfd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff8a24de89 thread_start + 13
Thread 12 Crashed:
0 com.apple.GeForceGLDriver 0x0000000200012010 gldAttachDrawable + 2528
1 com.apple.GeForceGLDriver 0x00000002000d6609 gldUpdateDispatch + 14905
2 com.apple.GeForceGLDriver 0x00000002000d6a43 gldFinish + 99
3 com.apple.GeForceGLDriver 0x000000020009fc72 glrCompExecuteKernel + 494178
4 com.apple.GeForceGLDriver 0x00000002000910cb glrCompExecuteKernel + 433851
5 com.apple.GeForceGLDriver 0x000000020009143d glrCompExecuteKernel + 434733
6 com.apple.GeForceGLDriver 0x0000000200086868 glrCompExecuteKernel + 390744
7 com.apple.GeForceGLDriver 0x0000000200086c0d glrCompExecuteKernel + 391677
8 com.apple.GeForceGLDriver 0x000000020008da62 glrCompExecuteKernel + 419922
9 com.apple.GeForceGLDriver 0x0000000200164fde gldCopyTexSubImage + 393502
10 com.apple.GeForceGLDriver 0x00000002001652c3 gldCopyTexSubImage + 394243
11 com.apple.GeForceGLDriver 0x00000002001653ec gldCopyTexSubImage + 394540
12 com.apple.GeForceGLDriver 0x000000020008e9d1 glrCompExecuteKernel + 423873
13 com.apple.GeForceGLDriver 0x000000020008ee7a glrCompExecuteKernel + 425066
14 com.apple.GeForceGLDriver 0x00000002000d65de gldUpdateDispatch + 14862
15 com.apple.GeForceGLDriver 0x0000000200012333 gldTestObject + 211
16 GLEngine 0x0000000114d32693 gleTestFence + 100
17 GLEngine 0x0000000114c9c7a5 glTestFenceAPPLE_Exec + 50
18 com.apple.QuartzCore 0x00007fff8a430e92 view_draw(_CAView*, double, CVTimeStamp const*, bool) + 1843
19 com.apple.QuartzCore 0x00007fff8a430708 view_display_link(double, CVTimeStamp const*, void*) + 64
20 com.apple.QuartzCore 0x00007fff8a43064f link_callback + 219
21 com.apple.CoreVideo 0x00007fff86e170ab CVDisplayLink::performIO(CVTimeStamp*) + 431
22 com.apple.CoreVideo 0x00007fff86e16310 CVDisplayLink::runIOThread() + 754
23 com.apple.CoreVideo 0x00007fff86e15fe3 startIOThread(void*) + 139
24 libSystem.B.dylib 0x00007fff8a24dfd6 _pthread_start + 331
25 libSystem.B.dylib 0x00007fff8a24de89 thread_start + 13
Thread 13: Safari: SpinningProgressIndicator
0 libSystem.B.dylib 0x00007fff8a214dc2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff8a21a40d pthread_mutex_lock + 469
2 com.apple.CoreGraphics 0x00007fff82d90ebe _CGSLockWindow + 696
3 com.apple.CoreGraphics 0x00007fff82d9893f CGSDeviceLock + 535
4 libRIP.A.dylib 0x00007fff87eb3e7b ripd_Lock + 46
5 libRIP.A.dylib 0x00007fff87eba1f9 ripl_BltImage + 294
6 libRIP.A.dylib 0x00007fff87eb9e61 ripc_RenderImage + 323
7 libRIP.A.dylib 0x00007fff87eb7f96 ripc_DrawImage + 2411
8 com.apple.CoreGraphics 0x00007fff82dcec0a CGContextDrawImage + 446
9 com.apple.AppKit 0x00007fff84b4c462 __-[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke_1 + 1771
10 com.apple.AppKit 0x00007fff84b4bb73 -[NSImageRep drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 1298
11 com.apple.AppKit 0x00007fff84b57d49 __-[NSImage drawInRect:fromRect:operation:fraction:respectFlipped:hints:]_block_invoke_1 + 1878
12 com.apple.AppKit 0x00007fff84b49c1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
13 com.apple.AppKit 0x00007fff84b574ab -[NSImage drawInRect:fromRect:operation:fraction:respectFlipped:hints:] + 1986
14 com.apple.AppKit 0x00007fff84b59be2 -[NSImage _composite:delta:fromRect:toPoint:] + 2437
15 com.apple.AppKit 0x00007fff84b59222 -[NSImage compositeToPoint:operation:] + 210
16 com.apple.Safari.framework 0x00007fff8767506f -[SpinningProgressIndicator drawImageAtIndex:] + 194
17 com.apple.Safari.framework 0x00007fff87675560 -[SpinningProgressIndicator heartbeatWithBirthDate:currentDate:context:] + 263
18 com.apple.Safari.framework 0x00007fff87675838 -[Heartbeat _heartbeat] + 417
19 com.apple.Foundation 0x00007fff80a8cbc5 __NSFireTimer + 114
20 com.apple.CoreFoundation 0x00007fff8996bbb8 __CFRunLoopRun + 6488
21 com.apple.CoreFoundation 0x00007fff89969d8f CFRunLoopRunSpecific + 575
22 com.apple.Foundation 0x00007fff80a71b74 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
23 com.apple.Foundation 0x00007fff80a71a53 -[NSRunLoop(NSRunLoop) run] + 77
24 com.apple.Safari.framework 0x00007fff87675a21 -[Heartbeat _startHeartbeatRunLoop] + 244
25 com.apple.Foundation 0x00007fff80a37114 __NSThread__main__ + 1429
26 libSystem.B.dylib 0x00007fff8a24dfd6 _pthread_start + 331
27 libSystem.B.dylib 0x00007fff8a24de89 thread_start + 13
Thread 12 crashed with X86 Thread State (64-bit):
rax: 0x0000000100423000 rbx: 0x0000000000000001 rcx: 0x0000000100423080 rdx: 0x0000000100423078
rdi: 0x00000000e00002be rsi: 0x0000000118d57080 rbp: 0x00000001153ea240 rsp: 0x00000001153ea240
r8: 0x0000000000014cfb r9: 0x0000000000000001 r10: 0x0000000080000002 r11: 0x00000001153ea270
r12: 0x0000000115930000 r13: 0x0000000113cbe000 r14: 0x0000000000000000 r15: 0x00000001153ea270
rip: 0x0000000200012010 rfl: 0x0000000000010292 cr2: 0x0000000000000000
Binary Images:
0x100000000 - 0x100000fff com.apple.Safari 5.1.7 (6534.57.2) <2208AB17-7F39-5DC1-AE9F-7946DEE3CA0B> /Applications/Safari.app/Contents/MacOS/Safari
0x114c50000 - 0x114de3fe7 GLEngine ??? (???) <BCE83654-81EC-D231-ED6E-1DD449B891F2> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x114e14000 - 0x115237fef libclh.dylib 3.1.1 C (3.1.1) <432F5475-F934-92A0-FB49-78F03DA82176> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x115902000 - 0x115928fff GLRendererFloat ??? (???) <38621D22-8F49-F937-851B-E21BD49A8A88> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x200000000 - 0x200787fe7 com.apple.GeForceGLDriver 1.6.36 (6.3.6) <4F23289A-D45A-0630-8D7F-4C35A4D2AA00> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
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0x7fff88701000 - 0x7fff8876bfe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <75A8D840-4ACE-6560-0889-2AFB6BE08E59> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8876c000 - 0x7fff887cefe7 com.apple.datadetectorscore 2.0 (80.7) <5B6AABCA-C75A-D28F-6A2F-59648F0ABFC8> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff887cf000 - 0x7fff88b03fef com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff88b2e000 - 0x7fff88b77ff7 com.apple.securityinterface 4.0.1 (40418.0.1) <9AF33A9F-2D8C-2AE6-868C-EA836C861031> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff88b78000 - 0x7fff88fbffef com.apple.RawCamera.bundle 3.7.1 (570) <5AFA87CA-DC3D-F84E-7EA1-6EABA8807766> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff88fc0000 - 0x7fff89003fef libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
0x7fff89004000 - 0x7fff891c2fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <0B4ABA92-C1F0-4548-A157-0CFD65561DA5> /usr/lib/libicucore.A.dylib
0x7fff891c3000 - 0x7fff891d7ff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <63C87CF7-56B3-4038-8136-8C26E96AD42F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff891d8000 - 0x7fff8961cfef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <E14EC4C6-B055-A4AC-B971-42AB644E4A7C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8961d000 - 0x7fff89644ff7 libJPEG.dylib ??? (???) <472D4A31-C1F3-57FD-6453-6621C48B95BF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff89669000 - 0x7fff89677ff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x7fff89678000 - 0x7fff896bfff7 com.apple.coreui 2 (114) <D7645B59-0431-6283-7322-957D944DAB21> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff896c0000 - 0x7fff89720fe7 com.apple.framework.IOKit 2.0 (???) <4F071EF0-8260-01E9-C641-830E582FA416> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff89721000 - 0x7fff8973afff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8991e000 - 0x7fff89a95fe7 com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff89a96000 - 0x7fff89aa1fff com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff89aa2000 - 0x7fff89b2efef SecurityFoundation ??? (???) <6860DE26-0D42-D1E8-CD7C-5B42D78C1E1D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff89b2f000 - 0x7fff89b65ff7 com.apple.framework.Apple80211 6.2.5 (625.6) <B67C7A65-E4FB-4419-3F31-4482E17EF203> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff89b66000 - 0x7fff89b7cfef libbsm.0.dylib ??? (???) <83676D2E-23CD-45CD-BE5C-35FCFFBBBDBB> /usr/lib/libbsm.0.dylib
0x7fff89b8b000 - 0x7fff89b8bff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff89bfc000 - 0x7fff89bfcff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff89cee000 - 0x7fff8a011fe7 com.apple.JavaScriptCore 6534.57 (6534.57.3) <99973578-D474-3664-1388-61CB47E9D6E9> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8a014000 - 0x7fff8a04efff libcups.2.dylib 2.8.0 (compatibility 2.0.0) <4F2A4397-89BD-DEAC-4971-EE838FFA0964> /usr/lib/libcups.2.dylib
0x7fff8a04f000 - 0x7fff8a05aff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <5CA110A2-0712-F774-E7CF-AA7A2A106DAC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8a05b000 - 0x7fff8a07bfff com.apple.DirectoryService.Framework 3.6 (621.15) <9AD2A133-4275-5666-CE69-98FDF9A38B7A> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff8a07c000 - 0x7fff8a0f9fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff8a0fa000 - 0x7fff8a12bfff libGLImage.dylib ??? (???) <562565E1-AA65-FE96-13FF-437410C886D0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8a12c000 - 0x7fff8a132ff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8a133000 - 0x7fff8a148ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8a179000 - 0x7fff8a1ceff7 com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8a1cf000 - 0x7fff8a20cff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F743389F-F25A-A77D-4FCA-D6B01AF2EE6D> /usr/lib/libssl.0.9.8.dylib
0x7fff8a214000 - 0x7fff8a3d5fef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x7fff8a3d6000 - 0x7fff8a773fe7 com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418ASQ, 465.76 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: My Book 1110, 0x1058 (Western Digital Technologies, Inc.), 0x1110, 0x26400000 / 3
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x24300000 / 4
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x24320000 / 5
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2I would next try repairing permission. Go to Applications-->Utilities-->Disk Utility. Select your hard drive-->verify Disk, then verify permission then repair if there any erros. Also, have you tried other browers? you also have the latest update on your Operating System. Go to Apple logo and select Software Update.
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Please see question above, but also note, I have the Applecare Protection Plan but am unable to get through to anyone on a weekend and I desperately need to use my laptop this weekend. I can't log in at all now as I've forgotten my admin password. A few weeks ago I also changed the password on my husband's new MacBook Pro and again forgot the password. I spoke to someone at Apple and they helped me to reset it within minutes, by restarting the computer holding Command+something else (I can't remember what it was). A black screen with writing came up and I had to type in something like "password" (not sure exactly). Anyway, this was a very quick and efficient process but I didn't write it down unfortunately. Does anyone out there know what to do? Thanks in anticipation
Forgot Your Account Password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and
OS X Lion- Apple ID can be used to reset your user account password.
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