My second ipod (here we go again)

Well I didn't think I would ever do it, but I bought another ipod. I posted on here several times about trouble with my first one not being recognized by windows (usb device not recognized) Finally took it to an apple store in Cincy (80 miles away). They said the port on the bottom of was broken, and for $120 they could send it out and have it fixed. Or I could turn it in to be recycled and get a whopping 10% off a new one. So what the heck, why pay that much to get it fixed, when I could just get a new one. So I bought a new U2 edition, worked great for a month, then it crashed. The screen said I need to restore it, so I tried, all I got was an eror message saying... "There was a problem downloading the ipod software for the ipod. The requested resource was not found." So I called tech support and talked to them for over 2 hours with no luck. I kept saying that it seems to be a problem on their end if the software is not available to download, but they had me try everything from making a new windows account to dancing around it chanting in some native language that I didn't even understand, and of course never got anywhere. So, I drove back to the apple store (80 miles) (total miles now 320). The guy restored it in 5 minutes and I was out of there. Great. Then 5 hours later it crashes again, same thing when I try to restore, ..."There was a problem downloading the ipod software for the ipod. The requested resource was not found." So what should I do drive another 160 miles round trip to get it restored again? Waste another 2 hours on the phone? Or go and get my money back and give up?

You could exchange it.
Before you do try a couple of things. 1st, check the settings on your firewall to be sure you aren't being blocked. 2nd, delete the iPod Photo Cache on your computer. 3rd, if that doesn't work, reformat your iPod in Windows (FAT32, not a quick format) then try to Restore in iTunes.
Also, be sure the Temp directory on your computer is empty and finally, try this: http://docs.info.apple.com/article.html?artnum=304309

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