My security question answers don't work, how do I change them?
I have 4 computers synced to my iTunes account. It asks me security questions to which I know the answers, but every time I put them in, they are incorrect. I obviously have 2 computers that work perfectly to download, purchase, make CD's etc. But when I try to do that with the other 2 computers, it asks me for the security question answers as "THIS IS THE FIRST PURCHASE WITH THIS COMPUTER" and then I can't get the answers. How can I go about removing them? Or just changing them? It's obviously my account but this is just irritating. How many FIRST CARS CAN I HAVE!?!?!
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(81426)
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I forgot my security question answers. It's not letting me change them if I don't know them. What do I do?
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
I forgot my security questions answers... How can I reset them? I cannot see "send an email to your rescue email address to reset your security questions and answers"
Call AppleCare & ask to talk to "Account security".
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Hi, I made this apple id so long time ago. So now I forget security question, answer, and rescure email. Its show [email protected]
so now I wanna change them, but I dont know how, can Apple support me to delete them so I can set a new rescure email and security question ?You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
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I cannot remember my security answers for Itunes, and have followed what they said to do and still nothing. How can I change them? Thanks
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
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My old Apple ID was tied to an email address that I no longer have access to. My security question answers don't seem to work. Is there any other way to retrieve my password?
I have a new Apple ID - I would love to be able to merge them. Is that possible?You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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I forgot my answers to my security questions so I went to my account to change them, but the email accout that they send all the security info on how to change them no longer exists and I don't know how to change that email with knowing my security question. Can anybody help me?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122370) -
I'm trying to purchase an app, but I forget the answers to the security questions they asked me. How do I change these questions?
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(86582) -
People Please help, I forgot my security questions answers but I know how to reset them but the problem is my rescue email is not longer used ( DELETED ) so what can I do please help me??????????
EZZTHEKILLER wrote:
is there any other way ...
Not in your case.
EZZTHEKILLER wrote:
I forgot my security questions answers but I know how to reset them but the problem is my rescue email is not longer used ( DELETED ) -
HT4623 i forgot my security questions for my apple id how can i find them out?
i forgot my security questions for my apple id how can i find them out?
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92876) -
I have for gotten my security questions and don't know how to fix it
I have for gotten my security questions and don't know what to do need help
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
I have a new iPad and I never made a purchase on it... Hereford it asks me for two security questions. How do I check the answers or how do I change them?
Because I answered them long time agoClick here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(89215) -
I can't remember my security questions to buy a song. How do i change them or retrieve the answers?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551 -
so i went to download something on my computer to be put on my ipod but i forgot my security question answers. i went to try to change them but i dont have that option so what do i do?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(113195) -
I have no idea what community my question belongs in. So I just picked one. I'm sorry if my question is in the wrong place. I want to know how I am suppose to change my security questions when I have forgotten the answers. I already tried to do it and I had to answer questions before I could change them. Now maybe it's just me, but why do I have to answer security questions that I can't remember the answer to in order to change the answers?????? Then it says that if you don't remember you click send an email to a rescue email. How are you suppose to do that when you only have 1 email address and you can't use it because it is your primary on your account? Please help.
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(88389)
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