My serial for my lightroom v5 dont work anymore... i am on win 8.1

Hi, i installed a new system , win 8.1, i downloaded lightroom 5.5 trial, and i put my v5 serial i have on my adobe account. It seems it doesnt work anymore.
Do i have to make an upgrade ?
Thanks for your help

May miss configuration of your Settings like POP3/IMAP/SMTP and Port No
Try it Manually
*https://support.mozilla.org/en-US/kb/manual-account-configuration
*http://kb.mozillazine.org/Multiple_SMTP_servers_%28Thunderbird%29
List of Mail Server address and PORT No
*https://www.arclab.com/en/amlc/list-of-smtp-and-pop3-servers-mailserver-list.html

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