My serial number is invalid, how do I install

My serial number is invalid, how do I install my purchased product?

Are you sure it's your serial number and not a redemption code? If you bought PSE at best buy you got a redemption code that you use to get a serial number. The PSE serial number is a 24-digit number beginning with 1057 and containing no letters, only numerals.

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Getting serial number is invalid when trying to install acrobat 9 pro

Hello,
I am getting a message stating that the serial number is invalid when trying to re-install adobe acrobat 9 pro on windows 8. adobe support confirmed that the srial number I am trying to us is valid though. any help is appreciated.

Nope,I downloaded the software from adobe website: Download Acrobat products | 9, 8
All it says is "Invalid Serial Number" I already checked with adobe support and they confirmed that the serial number is valid, they won't provide any more help "because acrobat 9 is out of support now".

I am told my serial number is invalid when trying to install Adobe Photoshop 10

I am trying to install Adobe Photoshop 10 but it is telling me my serial number is invalid

Is there any other message?
Ha sthe software been installed previously?

Serial number is invalid when trying to install Creative Suite 6 (Student/Teacher Edition) on my new mac?

I have deactivated CS6 on my old laptop, but every time I try to enter the serial number to re-activate it tells me that it is invalid. Is there a period of time that I have to wait before it becomes able to be activated again? It's been about 24 hours. Or could the problem be that it was previously installed on a PC, but now I have upgraded to a mac? Is there any way to fix this? Please help! Thank you!

Normally a PC serial number is not valid for a Mac version. I don't know if the following holds for Student/Teacher editions though there should be something similar...
Change product platform or language
You can swap languages/platforms for a latest version product if you follow the instructions at the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

Apple Support says my serial number is invalid. What would cause this and how could I fix it. And yes, I am certain I provided the correct serial number.

Apple Support says that my serial number is invalid. I provided the correct number. What would cause this and how can it be fixed. Ipad II.

Things that could cause it:
you bought a fake
you allowed an unauthorized person to "repair" the iPad, replaced the logic board

Hello! I am attempting to register a product, my iPad, to my adobe products with its serial number and I am being told that the serial number is invalid. I am certain that the serial number is correct, and am unsure how to proceed.

Hello! I am attempting to register a product, my iPad, to my adobe products with its serial number and I am being told that the serial number is invalid. I am certain that the serial number is correct, and am unsure how to proceed.

apart from the fact there's no way I could have answered your question confidently, I was also not able to supply my non-answer within your very tight time constraints.
what happened? how'd you get on?

I got a serial number from Leica. After registered and downloaded LR from adobe, it said "the serial number is invalid". Anybody knows how this happens?

I got a serial number from Leica. After registered and downloaded LR from adobe, it said “the serial number is invalid”. Anybody knows how this happens？
thanks！

Did you get a serial number for Lightroom, or a redemption code?
Please read Find your serial number quickly

I just purchased product, while trying to install its saying my serial number is invalid. How can I verify? Why is this happening?

I just purchased product, while trying to install its saying my serial number is invalid. How can I verify? Why is this happening?

tthis happened to me today too!!

Help! When I try to reinstall CS6 Design and Web Prem i get message that my serial number is invalid

When I try to reinstall CS6 Design and Web Prem i get message that my serial number (Design and Web Prem <serial number removed>) is not valid? Why???? I have it installed now on just one computer only. It was installed also on a computer and a laptop. The laptop crashed and couldn't restart anymore. I had to through it away. After that I installed on another computer at a place where I work sometimes with photoshop. Then suddenly I got message at my computer home that the serialnumber is invalid. I installed for the time an try out version, and now I have deleted the version that I had on the computer but when i want to reinstall my legal bought version with the serial number that i mention there, I get again the message that my serial number is invalid. But now it is only installed on 1 other computer. If I check the sites, I have to contact Adobe but I don't know how. The link does not work and I cannot find any phonenumber.!!

If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine. YOu should contact Adobe by chat or by phone and have them deactivate for you.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
If you are getting a message that indicates the serial number is not valid, you should look thru the following:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

Serial number says invalid when I put it on a new computer MacBook pro

I Purchased pse13 and installed it on my pc. However I decided to purchase a Mac book pro and want to install pse13 on it as I will be selling my pc. It keeps telling me the serial number is invalid. Also how do I make a backup copy of the software since I downloaded and don't have a disk. Thank you.

You have a serial number. It's registered to your account. The rest is of no consequence. Contact support if you need to reset activations.
Find your serial number quickly
Mylenium

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number. When I enter my CC serial number, it indicates that the serial number is invalid

>enter my CC serial number
I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
-Install, update or UNinstall, and launch after installing

Finished installation but it says my serial number is invalid

I finally figured out how to install CS2 from my download files. However, when I tried to run Photoshop it says "user name, organization or serial number is invalid. The application cannot continue and must now exit". And it does.......................
Now what?
Don't know if this matters, but I only installed Photoshop and Image Ready.

did you have old ps2 files on your computer? if so, cleaning everything out may help resolve that problem.
uinstall cs2 and http://helpx.adobe.com/creative-suite/kb/manually-remove-creative-suite-2.html

Serial number is invalid for Adobe Acrobat Pro 9 within CS4

Hi,
I purchased Adobe CS4 Creative Suite Design Standard. Upon installing the four programs it contains (InDesign, Illustrator, Photoshop and Adobe Acrobat Pro) I keyed in the serial number and InDesign, Illustrator and Photoshop worked fine, but Adobe Acrobat Pro 9 kept showing a red 'X' at the end of the serial key input, saying my "serial number was invalid".
1. Incorrect tech support advice #1: Adobe tech told me to de-install and re-install from Adobe purchase e-mail link only instead of from trial versions. I did this, and then none of the programs worked or accepted the serial number. I went back to trial versions, and again 3 out of the 4 programs took the serial number - all EXCEPT Acrobat.
2. Incorrect tech support advice #2: Opened a case # online and waited a week for some kind of help, but once again got on the phone. This time I was told that the key was to select "Universal English" as the main option. Again I de-installed Acrobat and re-installed. There were no options for "universal English" ( you have to choose between English, Francais and Deutsch). Only when I got to the End User License Agreement was there an option to choose "English (International)". So I did as advised. Once again I entered my serial number and got a big red 'X'. I'm at the end of my Adobe rope.....
Does anyone have any idea how to solve this issue?
Thanks.

oh man, i think i am having a bigger problem now. I tried to uninstall the whole CS4 suite and was prompt to enter my serial key, to my horror, the big red cross appears. Making my serial key invalid for the whole suite. What is going on man. I think this really screw up my system, i am using vista 64. I am going to reformat my computer and try to reinstall, but i did not deactivate. Will this cause my just bought CS4 useless???? I am starting to get worried.

Acrobat 9.0 licensing issue - "serial number is invalid"

I bought a copy of Acrobat 9.0 standard. Installed it on my desktop PC (no issues). But when I installed it on my laptop, I got an error that I exceeded my number of licenses. After talking to Adobe (twice), with them telling me that they had increased my number of installs, I now get an error on the laptop that my serial number is invalid.
Adobe tells me that the copy I bought was an OEM version, and they can't help me.
Any thoughts on how I get two installs with this software? Or am I stuck with just one install on my desktop? (Is that one going to start getting "invalid serial number" messages too?
Thanks!
- I am using Windows 7 operating system (both desktop and laptop).
- I purchased this software online from someone (not Adobe).

I don't think I helped, just gave you some bad news. OEM versions are sold for use on the distributed computer only. It may be that you can also install on a second computer with the disks provided. Anyway, good luck. I would suggest trying to check the SN on the one you have installed.

Receiving message that serial number is invalid

My computer crashed and I'm trying to reinstall CS6 Creative Suite Master collection on a new computer and when I type in the serial number I'm receiving a message that the serial number is invalid. Could this error be because it is still authorized for the old computer?

How can you contact support. I'm also having same problem, but cannot reach them. Terrible. Get no reaction back from chat and do not have and/or could not find a phone number. Pls advise. Already trying to get things running here from 15th feb 2015. Making me crazy

My serial number is invalid, how do I install

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