My serial number is not accepted on the second disc

we loaded disc 1 and when we went to load disc 2 it asked for serial number again. we put it in and it did not accept it. every time we tried we get the same results.

We are trying to installl photoshop elements 10 on a windows 7.

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My serial number is not accepted, how to proceed (my card says: ActivationCode, should I have a separate serial number?)

My serial number is not accepted, how to proceed (my card says: ActivationCode, should I have a separate serial number?)

Hi, back again,
Sorry for not responding to the previous remarks.
Here is the case: I bought a license in the university shop, (surfspot.nl) with code.
In the past I was able to work with an installed version, but on my new computer I tried to reinstall without success. Luckily I was helped with the trial period, so that is why I didn't bother to get back to the reactions ( impolite indeed - sorry)
I have bought the Adobe CS6 Master Collection Combi Windows.
When I try to register the product under my (current) ADOBE id, it shows me the ancient Photoshop Elements product I registered way back in 2009, but when I try to add the CS6 Master Collection it shows that the product is already registered.
Did I register with a different email address?? I cannot think of one ( i tried a couple)
Any help would be welcome.
regards
Rob

My serial number does not work with the downloaded older version?

in order to get my purchased version of CS6 i had to download an order version so i did but my problem is my serial number i not accepted!!!
Does anyone got the solution please?
Thank you

Here is another link
Find your serial number quickly
and if you need to get in touch with Adobe support directly
Contact Customer Care

My Photoshop Elements serial number is not working? The CD says it is for Windows XP/ WIndows VISTA...and my currest OS is Windows 7? Is that the issue

My Photoshop Elements serial number is not working? The CD says it is for Windows XP/ WIndows VISTA...and my currest OS is Windows 7? Is that the issue?

This is a question for the Photoshop Elements forum: Photoshop Elements. A moderator may find and move this to the correct forum for you.
Benjamin

I am trying to install CS5, but my serial number is not accepted.

I am trying to install CS5, but my serial number is not accepted.@

there's nothing online about which i know. but you may be able to get that info from adobe support, http://helpx.adobe.com/x-productkb/global/service1.html

I purchased CS6 Mac and the serial number is not accepted. What to do now??

I purchased CS 6 in August online from The Software Tech Store in Montreal. I just got my new Macbook yesterday and am now trying to install the program. I located the serial number on an email from the company but it's not working. There was NO serial number on the box. I fear I have been taken for $725! Can you possibly help? Thanks, Paula

I have found that it's a fake. And to make matters worse, I was just 2 weeks outside the time for my credit card company to remove the charge. So now I feel victimized twice. There are 2 available on amazon, but could also be fakes. At least I will know right away this time. Thank you for trying to help.

I just downloaded photoshop elements 7.0 to a new box and it tells me that my serial number is not valid. the adobe support team says the number is valid, but that they can't help me

i just downloaded photoshop elements 7.0 to a new box and it tells me that my serial number is not valid. the adobe support team says the number is valid, but that they can't help me

Which operating system are you using?
When you say downloaded, where did download pse 7 from?
Do you have the original install disk or original download for pse 7?
I believe the serials won't interchange between the disk version of pse 7 and the electronic down load version.

Tried to install CS4 from DVD on windows 7 computer but serial number is not accepted

Have new PC with Windows 7 and want to install from DVD my CS4 application.
At stage where to enter the serial number it stops me as the serail number is not recognized, and yet it is 100% correct.
How can I overcome this problem?

Thank you Kglad for your support....
However it didn't get me what I wanted... to install my CS4...
Finaly I got it done however, and that may be of my unawareness of the download.
1> When downloading the files, one file has the extension. . 7z.
2> After downloading that file it is shown as a document file in my download directory.... I didn't know how to go about it..
3> Finally I got bright and checked on the internet what a . 7z file is and found that it is a zipped file in open source.
4> I downloaded the 7.Zip zipper software and ran that on the subject file
5> Guess what........ this opened the files and I proceeded to installCS4 without a flaw.
I am responding extensively to your kind reaction in the hope someone else, as me not so computer literate/smart,
will not loose several days to overcome this issue.
To contact Adobe Chat is also not constantly possible, so we were just waiting and waiting.
Adobe really should improve their support but maybe they are not interested much, as they may prefer to sell you their CLOUD solution.
Thank you for bearing with me.//Ko

My serial number is not accepted when upgrading

Came into this late. I am trying install the CS6 upgrade we were offered when we bought CS 5.5. Now the 5.5 I am upgrading was on an upsell path from CS2. My problem is it will not accept the same serial I used to upgrade to 5.5 - do I have to uninstall 5.5 for 6 to work with the purchased 5.5 key?

Branching this to a separate discussion.
Mombo are you trying to install CS6? If so then you should be able to enter your CS5.5 as a qualifying previous version. You will want to first enter your CS6 serial number before entering the CS5.5 serial number.

Serial number Air not accepted during registration AppleCare

Not sure if this is the right place for this. I just bought my MacBook ait today, including an applecare protectionplan. While registrating, AppleCare doen't seem to want to accept my serial number. I'm pretty sure I entered the right number, several times. What to do? Back to the store? I really hope not...

Hi.
If you'r sure that you've entered the right number and it still declice it, I really don't see any other way than go back to the store. Perhaps as an alternative call Apple Support.
Good luck.
Best regards.

Final Cut Studio 2 serial number is not accepted for downloading updates

Hi,
because of problems with AVCHD 720p50 import in FCP I wanted to upgrade from version 6.0.1 to 6.0.6.
First wired thing: Why is the software update not showing any updates for FCP?
There are 5!!! upgrades available, but I had to get a hint on the forum to even KNOW about it. There is no information about that easily findable on the FCP/FCS page, nor does the software update show any option.
Second - the problem:
I found the download page (using Google!) and downloaded FCP update 6.0.6...
...but I need 6.0.5 first.
Ok, Google again, found the page and have to type in may SN again. _*BUT this time the site won't accept it.*_ I tried it several times, double/tripple checked the SN, but ist keeps telling me that I'm using an invalid serial number.
It is really annoing at this point - does anybody know how I will get past this SN-input with my fully working FCS2 full version serial number?
Thanks
Message was edited by: Immortal Balrock

And I really think Apple should install one userfriendly update centre where every user can easily see and download updates to all Apple software (not just the latest version that is heavily promoted).
They already do. Under the Apple icon at the top left of your screen "Software Update".
I maintain a lot of clients FCP systems as part of my services. It doesn't matter if they are running FCP 3 or the latest FCS version, it all comes in, in the correct order. 100% every time.
Of course, if you move the apps into places where Software Update doesn't expect to find them, then you will get unpredictable results.
Here's why; When you install Apple software via the Installer app, it expects stuff to be in a certain location, based on the .pkg files in the directory at: Library/Receipts. If you move, rename or otherwise tamper with the files or their contents, it all goes pear shaped and you end up in the situation that you are currently experiencing.

My serial number is not accepted when installing Photoshop Elements 12.

I just purchased and downloaded Photoshop Elements 12 for Mac. The serial number provided, which I entered by copying and pasting when prompted, is not recognized as a valid serial number. Please help.

Hi pjheller10
Issue has been fixed from backend now.
Could you please retry.
Please let us know in case of any problem.
Regards,
Sumit Singh

Trying to install PS4 on new MacBook Pro. I have already installed PS 3 extended. When PS4 asked for my PS3 serial number will not accept # on back of my PS3 case?

I have PS3 and PS4 installed on Mac 27", but when I try to install PS4 on my new MacBook Pro will not accept Serial # on my PS3 Extended case. Even though I have PS3 Extended installed!! Tried Serial # with and without dash, but neither works. Had both installed also on my MacBook Air OK but I wiped intend installed new OS. Not clear why PS4 not accept PS3 Serial # despite the fact that PS3 Extended already installed with the correct Serial #.

Photoshop 3 and Photoshop 4 for the Mac were released in the 1990s before Mac OSX and will only run natively on the Classic Mac OS (OS 9.x or older). They may run under emulation in "Classic Mode" on a PPC Mac up until OSX 10.4. They will not run on any Mac with an Intel processor nor with OSX 10.5 or newer. Same with Photoshop 5 and Photoshop 6.
Photoshop 7 came with both Classic and OSX versions, but will only run on a PPC-based Mac, or an Intel Mac up to OSX 10.6.x with the Rosetta emulator
Now, to clarify the naming of versions;
Photoshop CS = "Photoshop 8.x"
Photoshop CS2 = "Photoshop 9.x"
PS CS and CS2 came as OSX versions only and will only run on a PPC-based Mac, or an Intel Mac up to OSX 10.6.x with the Rosetta emulator
Photoshop CS3 = "Photoshop 10.x"
Photoshop CS4 = "Photoshop 11.x"
PS CS3 and CS3 came as OSX versions but run on either a PPC-based Mac up to OSX10.6.x with the Rosetta emulator or an Intel-based Mac, at least up to Mountain Lion OSX 10.8.x (the latest I have tried personally)
As for upgrades, you can go back about (3) revisions to use the old SN for an install; e.g. a PS 7 SN can be upgraded to PS CS3 (10.x) but not to PS CS4 (11.x). So, there is no way PS 3 could be upgraded directly to PS CS4 (11.x)

Serial numbers for original product and upgrade. CS5.5 serial number is not accepted by CS6 upgrade installer.

I had CS5.5. I purchased an upgrade to CS6 but due to machine limitations never successfully installed it. My machine has recently been reformatted, so of course CS5.5 is gone. I tried to install CS6 and it likes my serial number, but says I need an upgradable product and asks for a serial number for my upgradeable product. When I enter my Cs5.5 serial number, I'm told it's not a qualifying product. Any ideas?

I am having the same problem and previously I have had to contact support with the challenge code and such. Here is the information on my software.
cs5.5 master collection is windows
cs6 master collection is windows.
Was there a reason I cannot find the chat option anymore?
thank you in advance.

PS CS1 serial number does not work with the just downloaded PS CS2. Tech support sent me here.

Have PhSp CS 1 ver. 8.0. Adobe help told me to download and install PS CS 2. My old CS1 serial number is invalid. Adobe told me to check here.

My old CS1 serial number is invalid.
That is correct.
You cannot use your CS1 serial number with the CS2 non-activated version supplied by Adobe at
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Re-read the instructions at that link. You must use the new CS2 serial number found at that link.

My serial number is not accepted on the second disc

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