My serial number is not being validated

The serial number is C02G50EDDRJL.  It is printed on the back of the ocmputer and is not being accepted as validated to get on support chat.

While Apple runs and maintains these forums, they are user to user, so you are very unlikely to get a response from an Apple employee here.
Try contacting Apple Support.

Similar Messages

  • I need help with my serial number.  I downloaded soundbooth cs3 to restore my downloaded puchase, but my serial number is not being accepted.  I have 16 more days to resolve this.

    I need help with my serial number.  I downloaded soundbooth cs3 to restore my downloaded purchase, but my serial number is not being accepted.  I have 16 more days to resolve this.  I don't need tech support, I just need the software I purchased to work for me.  That's not to much to ask, is it?  Can anyone from adobe help me please?
    Chris

    Error "The serial number is not valid for this product" | Creative Suite

  • Why is that i can not view my warranty status? whenever i tried to put my phone's serial number itunes prompt that my serial number is not a valid one. how can i solve this issue?

    why is that i can not view my warranty status? whenever i tried to put my phone's serial number itunes prompt that my serial number is not a valid one. how can i solve this issue?

    https://selfsolve.apple.com/agreementWarrantyDynamic.do

  • Trying to install LR4 on a second computer but my serial number is not being accepted.

    Trying to install LR4 on a second computer but my serial number is not being accepted. What to do?

    there's nothing online about which i know.  but you may be able to get that info from adobe support, http://helpx.adobe.com/x-productkb/global/service1.html

  • My sim serial number is not being recognised. What should I do?

    I have just purchased an iPhone 5s and am transferring my number over to a nano sim. However my sim serial number was not recognised after several attempts and now the 4 digit code is not bbeing sent through when I enter my number. Any help would be appreciated!

    Not sure what you mean by "reboot".
    Have you tried resetting your iPad?
    Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
    No data will be lost.

  • Ipod nano (2nd generation) serial number is not being recognized

    so i got a silver 2nd generation 4gd ipod nano and for some reason, everytime i try to go to register my product it says that the serial number is not found. i am then asked to type in the manufacture number or something. it then says that that is found, but the serial number is still not found. what's up???

    http://www.apple.com/support/service/help/warrantycheck/
    As mentioned by another poster, the article above directs users whose serial number is not recognized to call Apple.

  • My CS2 serial number is not being accepted

    Hi Jeff:  back again, unfortunately.
    I've just replaced my PC, moving to Windows 7 since XP will no longer be supported.
    Tried to instal CS 2 but ther serial number I have is not accepted.  Do I need to download and start again, please?
    Regards

    Excellent Tattiehowker it sounds like progress is being made towards a solution!  I wondered if you would end up getting this error and actually reviewed Invalid user name, organization, or serial number error | Production Studio applications (Windows) - http://helpx.adobe.com/x-productkb/multi/error-user-name-organization-or.html prior to providing the suggestions regarding renaming the directories.  Please try applying the steps offered in the document.
    You may also want to review the following related discussions:
    http://forums.adobe.com/message/6076993#6076993
    http://forums.adobe.com/message/5283878#5283878
    http://forums.adobe.com/message/5687241#5687241

  • My serial number is not being recognised

    I had a problem forgot y user/admin password  I used the chat support system but before I finished the service dropped
    So today I tried to get back into support however the support is not recognising my  serial number in my MBP
    Yet i put in exactly the same number as first time
    I double and triple checked it so now I still can't use my MBP, thank goodness for iPads
    Does anyone know what I might be doing wrong?
    Please help! I have been unwell and have so much stuff piling up that I cNt do on. Y iPad!
    Thanks

    While Apple runs and maintains these forums, they are user to user, so you are very unlikely to get a response from an Apple employee here.
    Try contacting Apple Support.

  • Trying to download lion, but serial number is not being accepted what can i do?

    Im trying to download Lion to a new June 23rd macbook with an up to date Snow Leopard system, but apple doesnt accept my serial number.   What else can I do?

    What are you capturing from?  You may not hear the auido as it's captured but it will be there.  After it's captured can you see the audio waveforms? Do the audio meters move when you play the clip?  If so then go to "View" then "Audio Playback"  and set it to 'Built-in Output" if you're monitoring audio through the computer.

  • What a nightmare, Serial Number is not being accepted. try the numbers on the discs, Yes I legally bought and own it,  and it won't accept it.

    Final Cut Studio, I just got a new imac and transfered contents from prior computer. And Final Cut Studio opens to the licesning window, and it won't accept the SN. It was workign on prior computer fine.  But it will not accept the upgrade, or orginal SN.  What is a person to do? How can a consumer use the software that is blocked that they legally paid for because it is not recogining the SN, yes it's spelled correctly and it's not a zero versus an "0". 

    Thanks, but the conditions on that page are very unrealstic. The Customer as to find a reciept from 3 years ago? With Purchase Date and invoice, heck have you been to apple store, oh we can just email the receipt to you. Well how do you search that years later, Not an option! So that doesn't work.
    Apple Store onlne, Does not list software past 18months on their website. How inconvenient.  So that option is null too.  I did register it so I will try and call the Apple Sales Support tomorrow, as they are not open currently.  A lot of work to get a product to work that is legally purchased. This is why piracy so attractive.   Because when You play by the rules and buy software and many many hoops to jump through. We shall see but I am sure the phone number will ask, "oh did you buy some apple support for this?" well we can't help you unless you pay. 
    The solution is to have the software be able to be installed with valid software, and/or have an online access that shows your SN, and allows you to cancel or regenerate a code.
    Thanks,
    Jason

  • I have a replacement iphone 5 but the serial number is not working

    Hi i have a iPhone which has been replaced. I can not seem to check my warranty status as my serial number is not being recognised i need help. 

    We are users like yourself.
    You are just as capable of looking this information up as anyone else here.
    If you are having issues finding the information, contact Apple.

  • I am attempting to use my new adobe photoshop elements 12. I asked for a serial number per instructions, typed in the serial number and am being told it's not valid- please help.

    I am attempting to use my new adobe photoshop elements 12. I asked for a serial number per instructions, typed in the serial number and am being told it's not valid- please help

    First make sure you are using the correct code for the serial number.  To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
    https://redeem.licenses.adobe.com/getserial
    If you still have a problem you can contact Adobe Support using chat and they might be able to assist you.
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Serial Number Not Valid- new Windows 7pro/ fresh install of Creative Suite 5 Design Premium Win from download will not accept license key. This serial number is not valid for this product is the only response.

    Serial Number Not Valid- new Windows 7pro workstation / fresh install of Creative Suite 5 Design Premium Win from download will not accept license key to install. This serial number is not valid for this product is the only response being returned. What am I missing?

    The key is for Creative Suite 5 Design Premium the download is DesignPremium_CS5_5_LS1 and all associated files in the group.

  • Serial number you provided is valid, but a qualifiying product could not be found on this computer

    I had Acrobat XI Pro installed on my old computer.
    I downloaded a trial version on my new computer and ended my product key.
    The software downloaded and installed but when I go to use it I get this message "Serial number you provided is valid, but a qualifiying product could not be found on this computer".
    Apparently this is due to my product key being an upgrade licence (I had a previous version of Acrobat before I upgraded on my old machine.
    How do I get XI to work on my new machine?

    During the install you SHOULD be provided a screen where you may enter your old product serial number

  • Trying to Reinstall CS6 Master "Serial Number you provided is valid, but a qualifying product could not be found on this computer"

    I re-downloaded CS6 after cleaning my computer and when I enter the Serial Number I get this message "Serial Number you provided is valid, but a qualifying product could not be found on this computer". From other posts I saw that someone contacted support but I can't find a number anywhere that I can call. Hoping someone can help me ASAP due to these programs being essential for my business.

    You can try contacting Support thru chat though I do not know if they are available on weekends.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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