My serial number is not verified
I've been trying to get my 2 year-old iPod serviced for a battery change but the website will not accept my serial number. I called Apple's number but did not get a solution. I have e-mailed Apple and am still waiting for a reply. In the meantime, I can only wonder why my serial number is not verified although the information did come up for me when I talked to Apple over the phone
I never said everything was ok. They told me everything was ok and that I should just keep trying because this has never happened before. So I'm left to my own devices. I've emailed Apple and haven't gotten any response back for well over a week. Now you're concerned that I entered someone else's SN. I can't enter my own number. Did you miss reading that part?
In any case, let me repeat myself before I get anybody else angry. I'm going to the Apple store and getting this straightened out in person and not entering somebody's SN. And please, no more condescending nonsense about where to find the serial number. I know that and I'm entering it, letter for letter and number for number. I think I've mentioned this about 58 times already. I enter the number. It isn't verified. Apple doesn't know/care. Conclusion: my iPod is not being serviced in the quickest possible time that it should be.
Similar Messages
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While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get to the chat. Please advise!!!!
MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
I also show that you made two purchases of CS5.5 Design Premium but the second purchase was canceled. Please make sure you are utilizing the serial number which ends in 7886.
If you are using the correct serial number then it is likely the installer will not recognize your volume license CS4 serial number as being valid for an upgrade. If you can contact our support team then you can be walked through an unlocking procedure to allow you to proceed with the installation. You can contact our support team directly at Contact Customer Care. You may want to try installing a web browser you have not previously utilized. It is likely a toolbar or some other software application is affecting your ability to access chat support successfully.
If you are still unable to reach our support team then please verify the information under your account is accurate. If you can please then update this discussion after confirming this then I can request a member of our support team contact you directly.
Again I would recommend reaching out directly if possible as it will be the most efficient method of resolving your current error. -
When I start adobe Pro Extended it tells me my serial number is not valid. We purchased this number back in 2009 and never had a problem till now.
Hi Jeff ,
Please provide me the following information so that I can see what best can be done to get your issue fixed.
Are you using Acrobat 9 extended ?
How did you purchase your software ?Is it through some outside vendor or through Adobe?
In case you have purchased it from some outside vendor ,would recommend you to get in touch with them .
However ,referring the following link you can cross verify the serial number you are entering .
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
Regards
Sukrit Dhingra -
Upgrading to CS6 returns: "This serial number is not for a qualifying product"
I have CS5 and have been using it for about 2 years. The Serial number for CS5 it is registered to my adobe id.
So i decided to upgrade to CS6 today. I then registered that to my adobe id as well.
When i open CS6 and enter my new serial number, it tells me:
Serial Number you provided is valid, but a qualifying product could not be found on this computer
Which is strange because CS5 is currently installed and running on this computer
So it then prompts me to select a previous product that I own and enter the serial number for that. So I select CS5 and enter the serial number for my CS5 license.
However, it then tells me: "This serial number is not for a qualifying product. Please try another"
But it doesn't tell may any further details. I.e. Why is it not valid?
Can you help?
Thanks!Brazzers234 is the serial number for CS5 also an upgrade? The upgrade process is looking for a full version serial number. You can determine what type of serial number is registered under your account at http://www.adobe.com/. For additional details please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
If you have verified that the CS5 serial number is a full version serial number or your previous full version serial number is still not accepted then please contact our support team directly at Contact Customer Care to verify the validity of the previous version serial number. -
I own a copy of CS5.5 that I have on my PC. I have switched to a new iMac and during activation it says that my serial number is not for the product I'm trying to activate. I have tried live chat a couple times but it says that chat is not available.
Jb4short you can verify your registered serial number under your account at http://www.adobe.com/. You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
If you have a volume license serial number then you need to download the volume license installation files from https://licensing.adobe.com/. -
I need to reinstall Creative Suite 5.5 Design Premium and it tells me it is a valid serial number but not found on computer
Anne Marie Bartella please verify the serial number you are using is the same serial number registered with Adobe. For more information please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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I have CS5 photoshop extended on my mac home computer. I had it also on my mac laptop. I deactivated it from my old laptop and tried to install it on my new laptop and the serial number would not work. Any thoughts?
David o"bryan did you migrate/transfer any files/folders/applications to the new Mac laptop? You can verify that your serial number is valid by checking under your account at http://www.adobe.com/. You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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Cannot upgrade serial number after download. 'This serial number is not for a qualifying product'. Trying to upgrade from ACS 5.5 Design Premium to ACS 6 Design Standard
start the installation of design premium cs5.5 just to make sure you're using the correct serial number. once your serial number is accepted you'll see a screen giving you the option to install none, some or all of the cs5.5 programs. at that point you can quit and not install anything having verified your cs5.5 serial number if you want nothing cs5.5 on your computer.
on the other hand, if your cs5.5 serial number is not accepted, you'll pinpoint the problem.
or, if your cs5.5 number is accepted, you could install a cs5.5 program and then install cs6. it should recognize you have a cs5.5 program installed and NOT prompt you for you cs5.5 serial number allowing you to continue with your cs6 installation. -
I have purchased Production Premium CS4 Educational Version. Its serial number is not working. Please help...
If you recently purchased this then it is not likely to be a valid sale/purchase. Adobe does not sell older versions of their products and no one but Adobe provides student/teacher licensing. If you purchased this some time years ago and it is only recently that you find you are not able to reactivate it with the original serial number you can try contacting Adobe Support thru chat and see if they will be willing to work with you to resolve this.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I purchased CS5 Design Standard about 5 years ago. Now I am trying to install second PC, but I got a message like " This serial number is not correct." I want to know the correct serial number, but I missed my ex adobe ID because I've changed my E-mail address.
It is not clear to me what your issue is with not being able to sign in to your Adobe account to find the serial number. You should still be able to sign in and find your serial number if you registered the software.
If your first PC is a Windows machine you might be able to extract the serial number from it using the Belarc Advisor
http://www.belarc.com/free_download.html -
I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/ -
My serial number is not valid anymore, is there a way I can get a new one to activate my product?
I have had Adobe Photoshop Elements 11 for about a year now and my serial number is not working anymore for the same product. I have a new computer and am trying to download the product, however it won't accept my serial number. Is there a way I can recieve a new serial number to activate my product?
See:
My serial number doesn't work :
http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html
If that information doesn't help, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/ -
why is that i can not view my warranty status? whenever i tried to put my phone's serial number itunes prompt that my serial number is not a valid one. how can i solve this issue?
https://selfsolve.apple.com/agreementWarrantyDynamic.do
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I need to install my program to my new computer. My serial number is not working.
Which Creative Suite version exactly?
Is your old computer Mac or Windows?
Is your new computer Mac or Windows? -
Serial number is not getting updated in GR
Problem: Serial number in not getting updated GR document (in stock) while going GR for production order.
We are using u201CBAPI_GOODSMVT_CREATEu201D to do production order GR in one development. And we have used serial number profile in which we kept GR as optional. Please fine details of serial number profile as below. We have a restriction that we can not make GR mandatory in serial number profile.
MMSL Maintain goods receipt and issue doc. 02 02
PPAU Serial numbers in PP order 02 01
PPRL PP order release 04 01
PPSF Serial nos in repetitive manufacturing 03 01
QMSL Maintain inspection lot 02 01
SDAU Serial numbers in SD order 01 01
SDCC Completness check for delivery 02 01
SDCR Completion check IR delivery 02 01
SDLS Maintain delivery 02 01
SDRE Maintain returns delivery 02 02
As we are passing serial number in BAPI while doing GR but still is not getting updated in GR document. When we check stock in MMBE, it is not showing any serial number.
Please suggest solution.
Thank you.Hi Chetan,
Since your MMSL procedure is optional, you cannot carry assignment of Serial Numbers against goods Movement. Though you are passing serial numbers during GR, but Serial Numbers are linked only upto Production Order Level, not upto the Stock. The only option to display the Serial numbers against Stock can be done using MMSL procedure as 3. We also faced the similer situation, whenever ur doing automatic goods movement with MMSL as 02 [Auto GR], One possible solution, is to create a custom program to complete ur GR like using Call Transaction BDC -MB32, not as standard SAP Auto GR, & need to make MMSL as 3...so that both purpose gets served [ Serial number linking to stock & Automatic GR using custom program]
Please share, if you get any better idea
Krishna Kulkarni
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