My serial number is registered to different apple ID?

I looked at my 3 apple ID support profiles today and noticed my iPad and iPhone are not registered. When I tried to add them, I get a response letting me know they have been registered to a different apple ID. What? How do I correct this and/or find out the apple ID associated with my devices?

Hi MOIA323,
Registration of your iPhone is not actually necessary since the service and support is actually linked to the serial number of the iPhone, not to you. See this article -
Do I need to register my Apple product?
http://support.apple.com/kb/HT5803
If you feel you need to do so, however, you should contact Apple for assistance. Use the methods shown on this page -
Contact Apple for support and service
http://support.apple.com/kb/HE57
Thanks for using Apple Support Communities.
Best,
Brett L

Similar Messages

  • My serial number is registered to another Apple ID

    my serial number is registered to another Apple ID, my iphone is new i tried to register my iphone serial number to my id but i got this massege....(According to our records, this serial number is registered to another Apple ID. If you have more than one Apple ID, log in to My Support Profile with that Apple ID to see your other registered products. Not sure if you have another Apple ID?)

    Hi MOIA323,
    Registration of your iPhone is not actually necessary since the service and support is actually linked to the serial number of the iPhone, not to you. See this article -
    Do I need to register my Apple product?
    http://support.apple.com/kb/HT5803
    If you feel you need to do so, however, you should contact Apple for assistance. Use the methods shown on this page -
    Contact Apple for support and service
    http://support.apple.com/kb/HE57
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • According to our records, this serial number is registered to another Apple ID.

    I bought an iMac from an ARC thrift store that had been donated.  When I try to register the iMac to my AppleID to see if there's any Applecare left I get the message "According to our records, this serial number is registered to another Apple ID." 
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    You will need to contact Apple by phone and get your issue resolved.

  • Adding IOS Device on My Support, serial number is registered to another Apple ID

    I bought a second iPhone and it is unlocked and i can upgrade IOS. iCloud is connected. How can i add this iPhone to My Support. I get this Message:
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    I had the same issue.  The phone is still registered to the previous owner under his/her Apple ID account at "https://supportprofile.apple.com/"  Your will need to contact him/her to get it un-registered.
    Hope this helps. 

  • If I want to register my iPad 4 at Apple Support Profile and enter the serial number, it says that  this serial number is registered to another Apple ID.

    I only have one Apple ID for my iPhone and my iPad and the iPad is definetly new.
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    It may look new but it's possible that someone have used it before. You may want to take this issue up with the shop that you bought from.

  • How can Icheck which Apple IDs my serial number are registered to?

    My iPod Touch model A1367 was recntly stolen. I came to iTunes to see if could ever see who has been recently using my device so that I may track it down. I went to My Support Profile > Register & Add Products and typed in my iPod Touch's serial number, but apparently this message comes out "According to our records, this serial number is registered to another Apple ID. If you have more than one Apple ID, log in to My Support Profile with that Apple ID to see your other registered products". I was wonderinng if I could see all the Apple IDs that have been used on my iPod. So can I... somehow?

    There is nothing you can do. Apple will not help. Just report it to the po\lice and change the passwords for all accounts used on the iPod.
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  • Phone replaced, unable to add/register replacement iphone5s - "According to our records, this serial number is registered with to another Apple ID!"

    Hello everyone,
    A month ago, I had several dark pixels on brand new iphone5s, went to shop to have it replaced. Waited 15 days and finally got replacemnt phone, luckly working fine.
    I loaded backup of the previous phone to it, and noticed that each time when i downloaded new application, I would receive notification e-mail with following content:>>
    Your Apple ID, myid@id..., was just used to download MyScript Calculator - Handwriting calculator from the App Store on a computer or device that had not previously been associated with that Apple ID.
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    If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
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    <<
    I logged in to support site with my id, and noticed I have no device assosiated/registered under my acount. So yeah tried to add serial number of newly received phone, and error was displayed: "According to our records, this serial number is registered with to another Apple ID"
    Grrr.. I just spent waiting for 15 days for replacement phone and now this!!! grrrr
    I cannot open support case, as there are no devices assosiated with my account, any ideas how to proceed on this?
    P.S.
    on Icloud and on iphone "locate my iphone" service is activated and working.

    anthonyrayfromqc wrote:
    i have the same problem.
    Same problem? then you need the same answer
    If you believe the information shown for your product is incorrect, you can submit your proof of purchase online or by fax. Your sales receipt is needed for Apple's 1-year limited warranty and AppleCare Protection Plan validation, so be sure to keep it in a safe place. Apple's 1-year limited warranty is the same whether or not you register.

  • HT1349 i lost my iphone... if somebody use it my i phone with different apple ID, Do apple company can determine the apple ID used on my iphone serial number?? If i gave my serial number, can it retrieve the apple ID user???

    i lost my iphone... if somebody use it my i phone with different apple ID, Do apple company can determine the apple ID used on my iphone serial number?? If i gave my serial number, can it retrieve the apple ID user???

    No! Apple is not law enforcement and therefore does not have personal investigating lost or stolen property other than Apple's own.
    Even if they had the information data protection laws would prevent them from giving it to you or anybody else including law enforcement.

  • My laptop is stolen and was to registered with find iPhone, can I give the serial number online to someone at apple so if someone brings in the MacBook, they will get caught ?

    My laptop is stolen and was to registered with find iPhone, can I give the serial number online to someone at apple so if someone brings in the MacBook, they will get caught ?

    No, Apple does not do that.

  • How do I go about getting the product serial number to register my product as well as install my product.  I bought it with a product box.  On the software disc sleeve, there is a series of numbers pasted at the bottom of the sleeves but this is not valid

    How do I go about getting the product serial number to register my product as well as install my product.  I bought it with a product box.  On the software disc sleeve, there is a series of numbers pasted at the bottom of the sleeves but this is not valid.  When I tried to type this in for registration, it does register as this numbers also contain letters in it.  Apparently the registration boxes accept numbers only.  What do I do with a useless product for which I have paid good money for it?????

    This is the simple solution which was offered to me when I tried to get the serial code on line.
    The box and disc sleeve do not contain a series with 24 numbers which I presume is the product code to install.
    I tried to redeem the registration code by following what they recommended, but inevitably it gets to the page that showed the registration boxes that need 24 serial numbers and I got stuck again.
    This product is so different what my previous experiences of other software products where I just enter the serial number straight from the disc sleeve and then I got registered and go on to use the software.
    I is really frustrating, spending the last two hours trying to get my product going....

  • The serial number is registered to another person!

    Hello.
    Please tell me what should I do?
    I bought the phone in the store. I use it for almost a year. I wanted to make it to the list of their devices, but the identifier writes that the serial number is registered to another person!
    How to fix it?

    What store did you buy it in? A carrier or Apple or another third party store? I ask because many times some stores sell iPhones as though they are new but referbished or even used...meaning it would have been originally registered to the first buyer... and thus the warranty will also not be full or even expired!

  • HT201441 dear sir . Ihave bought a dell ipad under serial number DMPKQFF4F186 on 25th of dec.2013,it was packed and seems it was .new,after unpacking i found out it is lock. I just need to know when this serial number has registered in icloud. I will grat

    dear sir . I have bought a dell ipad under serial number DMPKQFF4F186 / UDID : 976ba8f5ba16f665bdf3b1b5ec53a172c9d65381. on 25th of dec.2013,it was packed and seems it was new after unpacking i found out it is locked.Ijust neednto know when this serial number has registered in icloud. I will grateful if you could let me this information. locking forward to your kind response.  With Regards

    Greetings,
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    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
    The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
    You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
    Good Luck - Cheers,
    M.

  • How can I get my serial number for my iPad from Apple?

    My iPad 1 was stolen and I need the serial number but the box is not available to me at this time. Does Apple have the serial number?

    Having the serial number does no good.  Apple does not attempt to track lost devices by serial number.  Of course if you are trying to fill out an insurance form for reimbursement of a stolen device, then that is another matter.  It all depends on where you bought the device.  The seller would have to have a record of the sales, one that includes the serial number.  Contact the seller.  Better still, search for your receipt.

  • I am trying to register my macbook pro and every time i got a message telling me that this product is registered with different apple id, how it comes?

    I am trying to register my macbook pro and every time i got a message telling me that this product is registered with different apple id, how it comes?

    Sounds like you got a used computer and paid new for it, that's illegal.
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  • Hi All, I have two questions. First of all my CS3 is saying that it is installed on more than one machine, is there a way of seeing what machines my serial number is registered to? If i want to buy another CS3 serial number how do i go about it? I cannot

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    there's no way for you to identify which machines have or had cs3 activated, and you can no longer purchase a cs3 license from adobe.
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