My serial number isn't working.

My serial number isn't working. I installed it on a previous computer, but that computer broke, now I'm trying to install it on my new computer but it is telling me that the code is not valid.
I don't have the physical copy of the CD on me, so I decided to download the trial online and license it, but it isn't accepting the serial code.

Yyliew did you check under your account to verify the serial number is still valid?
If so then please run all available uninstallers in the Applications/Utilities/Adobe Installers folder.  Once this is done you will also want to run the CC Cleaner Tool which can be found at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

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