My serial number seems to be wrong

I have several versions of CS. I want to check something in Dreamweaver CS5.
Also all the serial numbers I found on my Adode account

You have to handle serial number questions by using Adobe web chat or calling Adobe Customer Service. We can't help you here, sorry.

Similar Messages

  • I had a live chat with an adobe person to help me to download again my Creative Suite 2 Premium, which I did, and now my serial number seems to not be any good.  Why, what do I do now?

    I had a live chat with an adobe person to help me to download again my Creative Suite 2 Premium, which I did, and now my serial number seems to not be any good.  Why, what do I do now?

    CS2 (and earlier) Activation Server replacement software
    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
    When you install the special version of PPro2 on a Win7 or Win8 computer, you MAY need to right click the program icon and select WinXP compatibility from the option popup

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    Some updates failed to install.  
    There was an error downloading this update. Please quit and try again later.  I have tried both later the same day and later on a different day with no luck.
    There is a link to contact customer support which is nothing more than a list of things to check.  I am assuming there is something wrong with the serial number because:
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    B) when I looked in the System Info under Help I see a line that reads: Serial number: XXXXXXXXXX and the number listed is not the one on my product
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  • My Serial Number is for the wrong OS

    Ive just installed elements on my MacBook, and when i went to put the serial number in, i realised i had been given a serial number for windows, and not Mac. What can i do? Is there some way to find it out? Im not having any luck contacting support....

    See if this helps: Find your hardware serial number.
                   and     About This Mac

  • Wrong serial number?

    I got lightroom 5 on a CD when I purchased a new Canon 6D. (I have Lightroom 3 from earlier) As I don´t have a CD player in my Macbook Air, I downloaded the trial version. When I try to activate it by using the serial number on the CD, I get the message: wrong serial number. What is wrong?

    Celter please try registering your serial number for Lightroom 5 to test for it's validity.  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • I'm not able it to type into the field for the serial number.

    I have a Mac Book. I purchased a download card from Fry's. After pressing "accept" for the terms on my computer I'm not able it to type into the field for the serial number. What's wrong?

    Are you sure it's a serial number and not a redemption code? A PSE serial number is 24 digits beginning with 1057. If you have a redemption code, here's what you need to do:
    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

  • HT1349 What's my iPhone serial number? The one I typed in was rejected!

    I copied the serial number right off the screen of my iPhone, and the Apple website tells me it's not a valid serial number. What's wrong?

    How to find the serial number of your Apple hardware product.

  • Adobe serial number expired, cs5

    so i decided to go into photoshop, but i got the, the serial number seems to be invalid box, after sometime of not using it. so i typed it in again and i got the check mark. so i checked to see if it happens again, and it does. i put the same number in, and it says its ok, but each time i start it up, it says that.
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    i had to go here:
    C:\Program Files\Common Files\Adobe\Adobe PCD\cache\cache.db
    and delete the cache.db
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  • Cancel serial number

    Dear all,
    i was created serial number for material and assigned it to the material but this serial number was wrong now i want to delete this serial number and assign new one

    HI Mohamed,
    you can change the serial number using transaction IQ02.
    Specify the Material Number and the serial number (that you had wrongly created) . Press Enter.
    Now from Menu select EDIT --> Special Serial No functions --> Change Serial no.
    A pop-up dialog box will appear, change the serial number with the correct one and save it.
    Hope it will serve your purpose.
    Regards,
    S Anand

  • HT2452 i keep entering my serial number but it always seems wrong. I bought a new iMac in November

    I need to register my new imac but I am having difficuty doing so

    As I recall, there are no letter O's in the serial number; all which appear to be such are the number 0. Be careful to not confuse X and K. And all letters are capitals.

  • Re-installation of Acrobat fails for allegedly wrong serial number

    Hi.
    I have problems re-installing Acrobat 8 (CS3) on Windows 7 64bit, the program claims a wrong serial number. By mistake of course, since I use the original DVD. The history seems to be important.
    History: I installed CS3 years ago, including Acrobat 8, and it ran smoothly all the time. Spring this years, I migrated to Windows 7, still everything was fine.
    Last week I installed a trial version of FrameMaker 12; Creative Cloud was installed also, though I didn't want to. Some days later I missed the Acrobat icon, looked for the folder "Acrobat 8.0" and found it quite empty. And found a new folder "Acrobat 11.0" including acrodist.exe but no Acrobat 11.
    To get it running again, I re-installed Acrobat 8 from the CS3 DVD. Worked o.k., but entering the serial number (and pressing "Activate") leads to a message "Invalid Serial Number". What? How can this be?
    Well, o.k. Acrobat 8 is not up-to-date, but I want to use my stuff. Anyone knows what I can do?
    Thanks,
    Guido

    After all, I got it fixed:
    I uninstalled Acrobat and re-installed it (both via CS installer). I thought, that should have been the same as repairing, but obviously, it isn't as easy.

  • HT3053 i did some thing wrong that makes my mac just showing a black screen and amessage says you need to restart your mac .... etc and i wanted to talk to any one from apple and i couldnt get my mac serial number and i could do nothing i turned to some o

    i did some thing wrong that makes my mac just showing a black screen and amessage says you need to restart your mac .... etc and i wanted to talk to any one from apple and i couldnt get my mac serial number and i could do nothing i turned to some one who formatted the hard desk and i tried to talk to any one from apple but it seems no one care i spent 4 years to be able to buy this mac and i dont know what to do > i will never buy mac again please some one tell me what to do dvd is not working i press on options and nothing happen what showld i do ? through it ? some body tell me what to do or where to go

    Just to make certain, you inserted the original installation disk and started the MBP holding down the C key?  Did the Optical drive reject the disk or did it just spin?  If the former, the lens in the drive may be dirty and needs to be cleaned.  If the latter, you will have to take it to an Apple repair facility.
    Ciao.

  • Can´t open downloade element says wrong serial number?

    Can´t open downloaded Elemnts 12. program says wrong serial number although copied from e-mail from Adobe.
    What shall I do??
    Kajsa

    Hi All,
    Please refer the thread: http://forums.adobe.com/thread/1303285 . However the issue seems to be fixed. Please try to actiavte the software and let us know whether its getting activated.
    Regards,
    Romit Sinha

  • I purchased Lightroom 5 and Elements 12 and installed them on a computer. I now have a new computer, and wish to install them on the new one. When I tried to do so, my only option seemed to be Adobe Cloud. When I was asked for my LR serial number, it was

    I purchased Lightroom 5 and Elements 12 and installed them on a computer. I now have a new computer, and wish to install them on the new one. When I tried to do so, my only option seemed to be Adobe Cloud. When I was asked for my LR serial number, it was not accepted. Please help me install these two products; I prefer stand-alone, rather than a monthly fee. Thank you

    PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html
    Lightroom - all versions
    Windows
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
    Mac
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

  • Serial number valid, yet when I try to finalize,sreen says I'm not connected or date is wrong. I ver

    Valid serial number, when I try to finalize installation, screen says my laptop time is wrong or that I'm not connected to the internet.. time/date/and internet connextion are fine..

    See if the following help:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html
    http://helpx.adobe.com/creative-cloud/kb/creative-cloud-files-wont-connect.html

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