My serial number will not register

I purchased this photoshop  lightroom but the serial number will not register and Adobe dont seem to offer any real help

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Similar Messages

  • My serial number is not registered in apple how to solve this problem?

    My serial number is not registered in apple how to solve this problem?
    Cant update my free apps from the store due to discrepancies with the iTunes, with no reason, although they owe my a great deal of money 

    Register iPad
    1. Open http://supportprofile.apple.com
    2. Log in with your Apple ID
    3. Add Product
    4. Fill in your iPad serial number
    Find your serial number:
    Settings>General>About

  • I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

    I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

    Static_Unit
    I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
    Don't Have Serial Number for Premiere, Only Photoshop?
    Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
    In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
    I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
    The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
    Thanks.
    ATR

  • My serial number will not work because it is letters and numbers...

    My serial number will not work because it is letters and numbers but I can't type letters into the boxes on the Adobe installer.
    I've tried holding shift, putting caps lock on, and leaving it lower case.  It just won't let me type letters into the boxes.  Is there a work around or some other solution?

    Redemption Code Help
    Mylenium

  • Adobe Acrobat Pro serial number will not install or register

    I just purchased Adobe Acrobat Pro XI and tried to install it on my computer.  I entered the serial number and registered it.  However, every time i open the program, it warns me that my 30 day trial will expire in 0 days.  I click on "license this software" and enter the serial number again, and register it again.  It works for one instance of use, then the insanity begins all over, and the trial expiration message pops up next time i open the program.
    I have tried uninstalling the software, then running the adobe cleaning tool, restarting the computer, then installing the software again.  This did not solve the problem.
    It is nearly impossible to talk to a human being at Adobe customer support.
    Can anyone help me?

    what os?
    what file(s) (name/extension) have your downloaded and is their file size?

  • Trying to reinstall CS5 for MAC but serial number will not work?

    Hello,
    I've lost my original installation CD, but I have my serial number. My computer crashed, so I lost everything and I tried downloading the trial version so I could enter my serial number onto it when the trial is over, but it will not accept my serial number?
    What can I do?
    On my Adobe Profile, it shows the serial number and when it was registered.
    Thank you.

    Hi there,
                   First, the answer depends on the exact error that you get.
                   1.  If the error is "invalid serial number", then you must be using the wrong installation media or Operating System. This is the main reason.
                   2.  If the error is " serial number is valid however it's previous qualifying serial number is not found ", the serial number you have is an upgrade serial number, which will require it's previous qualifying serial number which you need to have, previous qualifying versions supported are CS4, CS3 and CS2.
                   For further easy solution, I would suggest you contact adobe customer support.
    Thank you.

  • My registered/activated CS6 is now opening as an expired trial, and my serial number will not work.

    I've been using this product for over a year and a half, and it is suddenly opening as an expired trial version, which will not let me enter the serial number I was given when I originally downloaded it.

    Yes Atr12 this is often due to purchasing an expiring serial number.  I checked and it does appear you have been provided an expiring serial number.  These are sometimes offered by resellers at a discounted rate.  If you believe that you received an expiring serial number in error then I would recommend contacting the reseller which you purchased CS6 Design and Web Premium from.
    It does still appear the serial number should be valid.  I would recommend running the uninstallers located in Applications/Utilities/Adobe Installers folder.  I would then follow this by using the CC Cleaner Tool to ensure a complete removal.  You can find details of the use of the CC Cleaner Tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
    It is likely the licensing files are unable to be updated or are damaged thus the serial number is being seen as invalid.

  • Serial Number will not work for my PSE 7

    I"m trying to install my PSE 7 on my new Windows 8.1.1 computer. The trial version is running just fine but it will not accept my serial number. Adobe support was no help at all.

    was that an upgrade?  if so, http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
    otherwise, i don't know any options for you.

  • My serial number will not work after using the trial, I purchased the software from Best Buy.

    Adobe Premiere Elements 11  I have uninstalled and reinstalled, but still will not accept serial number.  Please advise

    lindawhitssitt
    Please use the following link to reach Adobe Chat with your serial number issue. You should get immediate and effective resolution to your issue. After the link opens, click on "I still need more help." and the Adobe Chat pop up will appear.
    http://helpx.adobe.com/contact.html?product=premiere-elements&topic=serial-number-issues-o r-activating-my-product
    Please let us know the outcome.
    Thanks.
    ATR

  • Serial number will not work for Lightroom 5.

    I have legit CC serial number but it fails when I enter the last number. Version of LR I have is a trial version. I cannot download new version as the apps section fails when I try to run the pulldown Mac OS window. It says to contact customer service. You go to chat, they are hopeless. All my other CC apps run fine on this computer and LR runs on my other computer. What do I do next? How do I talk with someone who know the problem?

    Ragodin wrote:
    No chance mate - they've got your money
    I don't know what the point of that answer is but it is false. You don't need to enter your CC serial number into the downloaded version. The downloaded version cooresponds to the perpetual license version. What I would do is uninstall the trial and then see if LR is available from the Adobe Creative Cloud app. If it is not then log off from inside the Adobe Creative Cloud app, restart your computer and then log in inside the Adobe Creative Cloud app. Hopefully Lightroom will then be available.

  • Trying to install PS4 on new MacBook Pro. I have already installed PS 3 extended.  When PS4 asked for my PS3  serial number will not accept # on back of my PS3 case?

    I have PS3 and PS4 installed on Mac 27", but when I try to install PS4 on my new MacBook Pro will not accept Serial # on my PS3 Extended case.  Even though I have PS3 Extended installed!!  Tried Serial # with and without dash, but neither works.  Had both installed also on my MacBook Air OK but I wiped intend installed new OS.  Not clear why PS4 not accept PS3 Serial # despite the fact that PS3 Extended already installed with the correct Serial #.

    Photoshop 3 and Photoshop 4 for the Mac were released in the 1990s before Mac OSX and will only run natively on the Classic Mac OS (OS 9.x or older). They may run under emulation in "Classic Mode" on a PPC Mac up until OSX 10.4. They will not run on any Mac with an Intel processor nor with OSX 10.5 or newer. Same with Photoshop 5 and Photoshop 6.
    Photoshop 7 came with both Classic and OSX versions, but will only run on a PPC-based Mac, or an Intel Mac up to OSX 10.6.x with the Rosetta emulator
    Now, to clarify the naming of versions;
    Photoshop CS = "Photoshop 8.x"
    Photoshop CS2 = "Photoshop 9.x"
    PS CS and CS2 came as OSX versions only and will only run on a PPC-based Mac, or an Intel Mac up to OSX 10.6.x with the Rosetta emulator
    Photoshop CS3 = "Photoshop 10.x"
    Photoshop CS4 = "Photoshop 11.x"
    PS CS3 and CS3 came as OSX versions but run on either a PPC-based Mac up to OSX10.6.x with the Rosetta emulator or an Intel-based Mac, at least up to Mountain Lion OSX 10.8.x (the latest I have tried personally)
    As for upgrades, you can go back about (3) revisions to use the old SN for an install; e.g. a PS 7 SN can be upgraded to PS CS3 (10.x) but not to PS CS4 (11.x). So, there is no way PS 3 could be upgraded directly to PS CS4 (11.x)

  • No Serial Number will not open

    My Encore and PP CS3 will not allow me to access Encore. No Serial No.
    Attempts to re-install come up with Adobe CS 3 and Encore elements NOT installing.
    Whats worse the system shut down my Firewire while installing, so the DVD drive I was using was deleted from the system. So had to change to another internal DVD. Then it wanted drive letters from the original install, which had changed as I had added external USB drives, and the firewire units had disappeared. I changed the drive letters using Computer Management, and it found the install disc. But Non of the Encore and PPCS3 elements were re-installed.
    So The system will not allow me to re-install the software!
    This is an upgrade from PP.1.5
    So must clean every other out, including the Canopus 2, and 3 software while interlinks with it.
    Spent weeks on this 7 hour project with 3 discs required for publication, now it wont allow re-install!
    P4 4GB Ram
    XP SP2

    Start with a reformat of the system disk and install Windows and all software fresh. While at it, upgrade to SP3. Your system needs that.

  • My10.9.4 version, and serial number, will not be excepted for contact with support.

    I have trouble contacting Apple iMac Support. When I put my serial number in to the box provided,it tells me that it is wrong. It is version 10' 9' 4  os x, iMac Maverick. How do I go about contacting iMac Support?

    You can locate the SN on the bottom of the stand, the original box or in the About this Mac diaglogue box. Click the version of OS X in the dialogue box once or twice and the SN will appear. If you continue to have trouble simply call AppleCare.

  • Ipad screen blank, itunes says in recovery mode (no serial number), will not restore

    iPad 4th gen will not restore.  Screen stays blank no matter what.  iTunes recognizes device, does not recognize serial information.  Restore fails.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • My serial number will not work! i have recently zerod my disk and iam trying to re-install logic 9 and the serial wont work i have entered it at leat 10 times

    i need a new serial number

    If you make onli on eror, itz going to fayle! And sinds youf made at leat one in your kwestion alreaddy, you mai hef maid one in your cereal nummer two!

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