My serial number will not work after using the trial, I purchased the software from Best Buy.

Adobe Premiere Elements 11  I have uninstalled and reinstalled, but still will not accept serial number.  Please advise

lindawhitssitt
Please use the following link to reach Adobe Chat with your serial number issue. You should get immediate and effective resolution to your issue. After the link opens, click on "I still need more help." and the Adobe Chat pop up will appear.
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=serial-number-issues-o r-activating-my-product
Please let us know the outcome.
Thanks.
ATR

Similar Messages

  • I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

    I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

    Static_Unit
    I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
    Don't Have Serial Number for Premiere, Only Photoshop?
    Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
    In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
    I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
    The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
    Thanks.
    ATR

  • My serial number will not work because it is letters and numbers...

    My serial number will not work because it is letters and numbers but I can't type letters into the boxes on the Adobe installer.
    I've tried holding shift, putting caps lock on, and leaving it lower case.  It just won't let me type letters into the boxes.  Is there a work around or some other solution?

    Redemption Code Help
    Mylenium

  • Purchased adobe acrobat x serial number does not work after two computers i need it put on a third computer help

    I purchase adobe acrobat x   I put it on two computers in my office I need to put it on one more but the serial number does not work anymore   is there a way to put it one the third computer?

    Also, you can only use it on two computers if they belong to the same person, are used only by that one person, and are not used at the same time. To install on two computers for two people needs two licenses. Adobe sell volume licenses, but do not sell an "all the computers in the office" license.

  • Trying to reinstall CS5 for MAC but serial number will not work?

    Hello,
    I've lost my original installation CD, but I have my serial number. My computer crashed, so I lost everything and I tried downloading the trial version so I could enter my serial number onto it when the trial is over, but it will not accept my serial number?
    What can I do?
    On my Adobe Profile, it shows the serial number and when it was registered.
    Thank you.

    Hi there,
                   First, the answer depends on the exact error that you get.
                   1.  If the error is "invalid serial number", then you must be using the wrong installation media or Operating System. This is the main reason.
                   2.  If the error is " serial number is valid however it's previous qualifying serial number is not found ", the serial number you have is an upgrade serial number, which will require it's previous qualifying serial number which you need to have, previous qualifying versions supported are CS4, CS3 and CS2.
                   For further easy solution, I would suggest you contact adobe customer support.
    Thank you.

  • My registered/activated CS6 is now opening as an expired trial, and my serial number will not work.

    I've been using this product for over a year and a half, and it is suddenly opening as an expired trial version, which will not let me enter the serial number I was given when I originally downloaded it.

    Yes Atr12 this is often due to purchasing an expiring serial number.  I checked and it does appear you have been provided an expiring serial number.  These are sometimes offered by resellers at a discounted rate.  If you believe that you received an expiring serial number in error then I would recommend contacting the reseller which you purchased CS6 Design and Web Premium from.
    It does still appear the serial number should be valid.  I would recommend running the uninstallers located in Applications/Utilities/Adobe Installers folder.  I would then follow this by using the CC Cleaner Tool to ensure a complete removal.  You can find details of the use of the CC Cleaner Tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
    It is likely the licensing files are unable to be updated or are damaged thus the serial number is being seen as invalid.

  • Aperture 2.0 Activation Key does not work after using older trial version

    I was using the installed trial version of Aperture 1.5+ in my recently purchased MacBook Pro Duo (December 2007). After using the trial version for 30 days I debated whether to take the plunge ...and then within a few days recieved word that v2.0 was out at 199$. That motivated me ...however, here I am nearly one week later without ability to activate a full blown version of 2.0.
    I recieved the activation key, but it doesn't accept it in the dialog to upgrade in the trial version. Hint seems to be that it is not a serial number I am entering but an activation key.
    I did not order a boxed version, so what do I do now? Support is not too helpful as I have searched Apple's website and have no clue as to where to go.
    Last resort ... I want my $199 back!

    did you download the trial for Aperture 2

  • Serial Number will not work for my PSE 7

    I"m trying to install my PSE 7 on my new Windows 8.1.1 computer. The trial version is running just fine but it will not accept my serial number. Adobe support was no help at all.

    was that an upgrade?  if so, http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
    otherwise, i don't know any options for you.

  • Serial Number does not work after hard drive was replaced

    My hard drive was replaced and now FCP 7 does not work even when I type in the correct serial number.  Help please. Thanks

    You posted your question in the Final Cut Pro X forum.
    You should repost it in the Final Cut Studio forum.

  • Serial number will not work for Lightroom 5.

    I have legit CC serial number but it fails when I enter the last number. Version of LR I have is a trial version. I cannot download new version as the apps section fails when I try to run the pulldown Mac OS window. It says to contact customer service. You go to chat, they are hopeless. All my other CC apps run fine on this computer and LR runs on my other computer. What do I do next? How do I talk with someone who know the problem?

    Ragodin wrote:
    No chance mate - they've got your money
    I don't know what the point of that answer is but it is false. You don't need to enter your CC serial number into the downloaded version. The downloaded version cooresponds to the perpetual license version. What I would do is uninstall the trial and then see if LR is available from the Adobe Creative Cloud app. If it is not then log off from inside the Adobe Creative Cloud app, restart your computer and then log in inside the Adobe Creative Cloud app. Hopefully Lightroom will then be available.

  • My restrictions passcode will not work after downloading the latest update

    After downloading the most rescent update, I could not go into my restrictions and make changes.  Passcode failed.

    So, you've forgotten your restrictions passcode.  Next step is to reset your device to factory settings.

  • Report Generation for Excel does not work after using the Application Builder

    I have a VI that writes data to an Excel file using the Report Generation Toolkit. I recently compiled the VI into a single Application (EXE) using the Application Builder. My VI runs its tests properly, but no data is written to Excel. What could be the cause? I don't receive any error messages.

    Hi
    I usually build exe-files, which sometimes also have report functionality.
    Open the Application Builder and check the following things:
    1. Add the following vis: _Word Dynamic VIs.vi, _Excel Dynamic VIs.vi They should be located in the directory ..\LabVIEW X.X\vi.lib\addons\_office in the llbs _wordsub.llb and _exclsub.llb (report1.jpg)
    2. If you use an Installer, go to the Advanced Settings. There you can select some things to include in the Installer. Check if "NI Reports Support" is selected. (report2.jpg)
    These are the things I always do, if I need reports and I never had problems up to now. I made two screen-shots of these settings.
    Hope this helps.
    Thomas
    Using LV8.0
    Don't be afraid to rate a good answer...
    Attachments:
    report.zip ‏25 KB

  • My iphone 3g does not work after updating the software through itunes

    Some days ago I made a security copy of my iPhone 3G at iTunes. Today when I conected my iPhone to iTunes I had a message saying I had to update the software of my phone. I accepted and after around 30 minutes of update I got another message saying there had been a problem restarting my phone. The screen of my mobile was showing the iTunes icone and the USB icone and I can't access to the content of it. So I disconnected the mobile from iTunes and connected it again and I got another message saying iTunes has detected a mobile phone in recovering process and it says I have to restaure the iPhone to be able to use it in iTunes. And, by the way, before all this when I connected my phone to iTunes the iTunes recognized the name of my mobile. It doesn't anymore, it just says "iPhone" on the left column.
    My question is: Should I restaure the iPhone? Will I be able to recover the security copy I made some days ago? Where can I access that copy?
    Thank you so much in advance!
    B

    You're welcome.
    Already answered.
    When restoring the iPhone with iTunes, the iPhone is completely erased first folllowed by the current iOS version being re-installed. After iOS is reinstalled, you are prompted to restore from your iPhone's backup, which is the default selection. The other available selection is to restore as a new iPhone or not from the backup.

  • I phone not working after upgrading the software

    I am having an unlocked model Iphone which was presented to me by a friend who lives in USA. Since I am in Sudan, I started operating it in Khartoum and was working OK. Now recently, when I connected my Iphone to Itunes, there was an option to upgrade the software, and so I did it. After successfully upgrading the latest version of software, My Iphone does not support the carrier sim card. Now I want to go back to my previous version of software. What should I do now?

    I'm sorry but no one here can help you. The TOU of these forums does not allow discussion of fixes for hacked phones. You'll either need to contact whoever did the hack or use Google to find alternate help.

  • My serial number will not work! i have recently zerod my disk and iam trying to re-install logic 9 and the serial wont work i have entered it at leat 10 times

    i need a new serial number

    If you make onli on eror, itz going to fayle! And sinds youf made at leat one in your kwestion alreaddy, you mai hef maid one in your cereal nummer two!

Maybe you are looking for

  • 17 inch MAC book pro will not boot up

    My 17 inch MAC Book Pro will not power/boot up.  The battery is charged and it displays a green light on the power adapter.  However, it will not boot up.

  • Apex 4.2.2 PDF Printing with Apex 2.0 Listener

    We recently installed Apex 4.2 with the Apex 2.0 Listener and can successfully print interactive reports and classic reports to PDF.  I viewed Mark Sewtz PDF Printing with Apex 4.2.2 and saw how he is using third party tools to format reports.  We ha

  • J4580 , windows xp, won't print manually,

    You didn't answer my question.  Please address my particular problem.... i can print from document but it won't print manually....the scanner seems to be working but the paper loads and then it sounds like it is printing but it doesn't print...i have

  • Authorisation-object for Plant-WERKS in SD

    Hi Experts, Am working on a report for SD / OTC module. We have PLANT-WERKS field in the selection screen, so, I have to cross-check user authentication for PLANT-WERKS level, so, when I checked the SU20 and SU21, I saw the below 2 objects, 1) 'M_REC

  • How do i move my husbands i phone off of my icloud and onto his own?

    My husbands i phone is on my icloud account. BIG mistake. i want to take his phone off of mine icloud accoutn and put him on his own. how do i do this?