My services keep getting changed each time I "Upgrade" and my plans keep costing me more at Verizon Maybe I should switch companies...

Please forward this to corporate... I pay for 5 phones a month, currently at 250 + a month, putting it into perspective... a car payment. I've been a customer since 2000 both with my exhusband and after my divorce, I've paid for them. I was on the upgrade every 2, then that went away, my unlimited data has gone away on one phone and now when i upgrade my phone i will lose it too, just seems your plans have been nickle and diming me. I have no problem paying my fare share but it seems that I as a customer continue to be neglected and not rewarded for staying with your company. Other companies are offering free smart phones with 2 years and unlimited text, talk data per phone for anywhere 35 to 50 a month. I'd be willing to do the 250 a month for my 5 lines, to have the talk text data and would be willing to add a 6th line but when I go to do it with verizon, my bill is 312 plus tax without the 6th line, thats 67 a month per phone and data split at 4gb. Why am i not upgraded with services or rewarded for being a longtime customer??? Should i go to another company and pay them the 250 a month for more services or 300 for the 6th phone that i am paying now for less services and less equipment???? Verizon does have the best coverage, but seems they are getting greedy and lacks a daisy. Two of my contracts are up since the summer, and i was about to upgrade, but after the sticker shock, the other 3 of my contracts are up next month and last 2-in 3-and 5 months... guess what...T-mobil, Att and Us Cellular have great service where i live now, and have very appealing contracts...at that time, we have valentines day, my daughter will be 16, i have mothers day and my son is graduating highschool.... i'm sure there will be some deals then too...

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

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