My short cut keeps saying "mozalloc.dll" not found. how can i obtain this

firefox was working fine but everytime i try to load it from short cut i get the above message. have searched computer but no record of such a file. i use windows xp

Unfortunately I tried that and it didn't work. Thanks for the help though. I tried to uninstall and it said I couldn't because the file is corrupt or something, but I think I finally got it uninstalled and/or deleted or whatever, but now I try to reinstall/download it again from the beginning and I can't. No matter what I do I can not get Firefox working again. No matter how many times I try to redownload it. Any other suggestions?

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When i use the short cut i get a message saying "mozalloc.dll not found!" cant find such a file how can i solve this ?

this message appears the first time after booting computer. i use windows xp. if i check "ok" firefox then loads as normal. i have tried to reinstall but message continues any suggestions how to resolve.

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.<br />
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.<br />
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Your above posted system details show outdated plugin(s) with known security and stability risks.
* Shockwave Flash 10.0 r45
* Java Plug-in 1.5.0_06 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Update the [[Flash]] plugin to the latest version.
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My short cut keeps saying "mozalloc.dll" not found. how can i obtain this

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