My shows a red circle with a "X" in it and say to contact apple support

my shows a red circle with a "X" in it and say to contact apple support

You need to google iPod red circle with x or ask your question in the iPod forum. Judging from the amount of entries the red circle with x appears to be a fairly common problem with iPod classics.

Similar Messages

  • MacBook Pro - Hard Drive replaced now external won't allow me to view any of my back ups from my previous hard drive that crashed folders have red circle with minus sign in them and says I don't have permission, how do I get around this?

    My MacBook Pro's hard drive failed a little while back and the hard drive was replaced, however all my items on my external were linked to that hard drive apparently, now I can't get into my back up files for my business as I'm getting an error telling me I don't have permission to view the files, I can't figure out how to over ride this setting to get to my stuff for my business which is really NOT GOOD for my clients or the contracts I'm under, does anyone know how to get past this and get the external to work like it is supposed to?

    Select the drive and Finder > Get info and at the bottom "ignore permissions on this volume"
    You can copy the files, but the ownership on the files still belongs to the other user account, once your done copying, then perform a #6 Reset Users Permissions and that will set all the ownership to that account.
    ..Step by Step to fix your Mac
    Another method is to copy the entire folder, then change it's permissions.

  • HT5622 My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?

    My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?
    After holding down the Select and Play/Pause button, I was able to restart the Ipod and then it brought me to a Diagnositc test. I have tried doing both the Mannual and Annual test on the ipod however in each test, the ipod freezes on different access tests. The HP (headphones) test, shows the headphones are detected, but then if it tries to play a song to make sure they work it freezes and goes back to the red cross. I have looked at various other questions regarding the FW cable, however I don't believe i have such a cabel. Then the Hard Drive test freezes up and I can hear a ticking noise coming from the drive but it doesnt seem to be spinning. Alongside these test issues, any computer cannot see the Ipod when plugged in (including itunes). Therefore some tests for the USB drive cannot be completed. I do not recall dropping it badly, though I have dropped it previously. Does all this mean there is damage to the drive? Should I instead take it to an apple store?
    Many Thanks

    The stats look fine. Try the DFU Restore method shown in Corrupt iPod classic. It may pay to disable any anti-virus software and use the staged transfer method to reload data, assuming you get that far.
    tt2

  • My ipod is showing a red circle with a red "X" in it. Itunes tells me it will prepare my ipod for recovery but does nothing, why?

    I have a ipod classic, 160gb.
    My ipod is showing a red circle with a red "X" in it. Itunes tells me it will prepare my ipod for recovery but does nothing, why?
    My computer is a Inspiron 530S using Windows Vista, duo core.

    All you can do is try restoring the device. If you are unable to you'll most likely have to get the iPod repaired.
    Check out this article
    http://support.apple.com/kb/TS1463?viewlocale=en_US

  • My sons ipod classic was left on all day and now has a red circle with a cross in it and will not work

    my sons ipod classic was left on all day and now has a red circle with a cross in it and will not work - nothing we do will make it work - any ideas??

    Try to restore the iPod. Here's an article that provides troubleshooting for it.
    http://support.apple.com/kb/TS1463
    If that doesn't work visit an Apple Store and see if they can replace it.

  • I go to tools then options when I try to open saved passwords it brings up a red circle with a line through it and wont open

    I go to tools and the options and I can't open any of the tabs at the top Eg I go to exceptions and I get a red circle with a line through it.This is the same for all of the options that have exceptions and saved passwords.

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    * Don't make any changes on the Safe mode start window.
    * https://support.mozilla.com/kb/Safe+Mode
    If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    * Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

  • Ical icon in dock shows a red circle with the number 1 in it

    There is no event for today and I can't make it go away. I can't quit ical either, I can only force quit it. Any ideas?
    thank you in advance

    I found another post that dealt with this along with the answer.
    thanks

  • My Ipod classic shows a red circle with an X in the center, and a web site for apple support

    IS THERE ANYTHING I CAN DO TO START IT AND GET IT BACK TO NORMAL AGAIN?
    The PC / Itunes software does not recdognize it

    Hi Crystal Newkirk,
    I've come across the following information which may be helpful. If you are seeing the red "X" icon on the display, we will need to restore your iPod from Disk Mode.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/TS1463
    Restore iPod from Disk Mode
    Disconnect iPod from your computer.
    Manually put iPod into Disk Mode.
    Open the latest version of iTunes and connect iPod.
    Restore iPod.
    Thanks,
    Matt M.

  • Does anyone know why the scramble with friends game wont let me buy coins to play?? it keeps saying to contact apple support for this request. i have bought them in the past now it just wont let me!!

    im having trouble buying coins for the game Scramble with friends please help... xx

    You'll want to go to Zynga's support site. They are more likely to be able to help you than we are.

  • HT4009 I'm trying to buy some crystals for my game and it says please contact apple support which doesn't make sense because earlier today it let me buy some. And I already checked with my bank and they said my card is good and I already restarted my phon

    I'm trying to buy crystals on my game and it keeps saying please contact apple support and I've already tried turning off my phone and called my back and signed in and out of my iTunes account, nothing works please help

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Red Circle with an X

    When I try to turn on my ipod I get a red circle with an X in it and the message www.apple.com/support/ipod on the screen. Then it shuts down after a couple of seconds. My itunes does not recognize it and I can't get it into Disc Mode. Is there anyone who can tell me what to do to fix this?

    i tried to enter disk mode, but it won't enter, so what i did enter ipod diagnostics, and made a manual test, i entered to the option IO and then HardDrive, then there is two options HDSpecs and HDSMARTData, entered both, and got the error "Can't Open Device", so my guess is the HD is broken, any idea how to restore it?

  • What does the red circle with #1 mean on an specific app?

    My App store shows that all apps are up to date, but 2 games have a red circle with number 1:  4 elements and Call of Atlantis

    I'm not sure how your question relates to apps and games on the iPad. This is the Using iPad forum. I have never downloaded an app in the Mac App Store. The information that I provided is in reference to games and apps using the iPad, but I assume that the Mac App Store works the same way.
    Bearing in mind that I have never downloaded from the App Store on the Mac, as I can best remember, only Apple applications and software updates would show up via Software Update. For instance, prior to the Mac App Store in Snow Leopard, any updates that were or are available in any third party applications on the Mac would have their own updaters and will not be available via Software Update. Microsoft Office for example had it's own Microsoft Updater application and those updates never came via Software Update. Software update does not work for third party apps.
    Apparently, if you purchase for the Mac App Store, updates are indicated like they are on the iPad with the red number in the circle on the App Store icon in the dock.

  • IPod Classic 4th, desktop icon red circle with 'x'.

    I've got an iPod Classic 4th, 20GB, which I use with my iMac G5. It works fine, I can add/remove music, and it syncs fine. However, whenever it's plugged in, and appears on my desktop, the desktop icon for the iPod shows a red circle with an 'x' on the screen, the same one you get on your actual iPod when it gives you the message: "Do not disconnect". It's not much of a problem, except the device didn't show in boot preferences either when I attempted to use it as an external HD in order to install panther on a partition. Any ideas what this symbol on the desktop icon could be?
    Thanks.

    All you can do is try restoring the device. If you are unable to you'll most likely have to get the iPod repaired.
    Check out this article
    http://support.apple.com/kb/TS1463?viewlocale=en_US

  • I get a red circle with a slash through it when trying to move music into folders.

    I had to reformat my laptop hard drive.  I moved everything to an external hard drive, and then brought it back after the reformat.  I did something wrong, so all the folders are gone.  I can create new playlist folders now, but when I try to move the music over, as soon as I get in the area with the playlist folders, it gives me the red circle with the slash through it, and stops me form dropping the songs in the folders.
    I am logged into my account and the computer is authorized to my iTunes.  Not sure where to go from here, other than the Apple store.

    iTunes doesn't pay much attention to file and folder names with one minor exception. On import any untagged files will be given their filename as their track name.
    You can drag a folder full of files onto a playlist and all the tracks will be added to the playlist, having first been added to the library if iTunes isn't already aware of them.
    When you add files to iTunes from outside the iTunes Media folder and the option Copy files to iTunes Media folder when adding to library is enabled then copies will be created, and iTunes connected to those. If you subsequently import the same folder you will create duplicate files. If your files start life inside the iTunes Media folder, or that option is disabled, then they can be imported again without creating duplicates. However, if your files start life inside the iTunes Media folder and the option Keep iTunes Media folder organised is enabled, then once you have added the folder to the library the files inside it will probably be rearranged.
    In the long term your library will be easier to maintain if all the files are inside the iTunes Media folder. It is probably easier to let iTunes manage them unless you are really particular about the layout or are importing files without tags such as wav, in which case I have some scripts that can extract useful information about the file from the filename and path provided iTunes doesn't get to throw it away first.
    If your main aim is to rebuild some existing playlists, which exist by dint of all the files for each playlist being in separate folders, and you want to avoid creating duplicates, then try this.
    Create a new empty playlist, select the music folder and put it into date added order.
    Move all the files into the Automatically add to iTunes folder.
    Select all the recently imported files, drag and drop them onto the new playlist.
    Repeat until all files are added
    tt2

  • Remove Red Circles with Square in middle

    REMOVE RED CIRCLES WITH SQUARE IN THE MIDDLE AND PLAY SONGS:
    1: Connect your iDevice.
    2: Navigate into your device and on to your Music tab. Uncheck Sync Music.
    3: Check that all of your songs are being imported by going in to Music in the On This Phone tab.
    The gray text songs represent that they have to be manually installed inside your device by pressing the iCloud button where the "red circle of death" used to be .
    HAPPY SYNCING!!!
            -GlexAomes

    I had this problem too and my roommate solved it!
    Go to 'Settings'
    'Music'
    Scroll to the bottom and enter your password to log onto your home sharing
    Then connect to iTunes and sync!

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