My sim and phone is locked i am updated to ios7 iphone 4.Help urgent.

Hello everyone,
i am a user of iphone 4 updated to ios 7 and recently my phone is locked including the simcard i need urgent help ASAP!

Your iPhone jailbroken/hacked to use another carrier?
If so, you do not get help here.

Similar Messages

  • HT201407 How do I activate my sim. Phone was locked to Virgin mobile, was told to put my sim in (telstra) using itunes to re registar all that comes up is The sim card inserted in this iphone does not appear to be supported.

    How do i activate my sim. Phone was locked to Virgin mobile, was told to insert my sim (telstra) go to itunes and re-register phone. Itunes keeps saying The sim card inserted in this phone does not appear to be supported. Brett

    Your phone was previously hacked to get it to work on a carrier other than the one it was locked to. Restoring it restored the carrier lock.  Only the carrier it is locked to can authorize an unlock. Not all carriers will do this. You will have to find out who it is locked to and contact them.

  • I have just bought a new iPhone and gave my old one to my Mum. My problem is that even with a new SIM and phone number I seem to be getting her messages as well as mine on my thread. They are also being recorded as both sent and received so she must be pa

    I have just bought a new iPhone and gave my old one to my Mum. My problem is that even with a new SIM and phone number I seem to be getting her messages as well as mine on my thread. They are also being recorded as both sent and received so she must be paying twice for each SMS sent. Help please

    Wipe iPhone/iPad/iPod touch clean
    There are a few steps to do:
    Switch off iMessage in Settings > Messages
    Switch off FaceTime in Settings > FaceTime (iPod touch 4th Generation or later, iPhone 4 or later and iPad 2 or later)
    Delete iCloud in Settings > iCloud > Delete Account
    Finally Settings > General > Reset > Erase All Content and Settings.
    Un-register your device: https://supportprofile.apple.com
    Now you can sell/give.
    Now, you should get her a new Apple ID to sign in the options above.

  • I did not forget my lock code but somehow, my phone refuses to accept it and kept me locked out. Is this iOS7 bug?

    i did not forget my lock code but somehow, my phone refuses to accept it and kept me locked out. Is this iOS7 bug?

    i honestly do not know. this is really frustrating. I am a simple user who mostly just call and text..  i tried to follow the apple instructions in restoring iphones but some time during the process.. my phone restarts and loses the itunes connection symbol and displays the usual apple icon and then proceeds to opening the main page..

  • I have been mugged some nice guy took my iphone 4 contracted to 3 mobile who have blocked sim and phone, didnt have find my iphone enabled, is there anything more i need to do to try to stop phone been of use or to protect my data, thanks in advance

    i have been mugged and some nice guy took my iphone 4 contravted to 3 mobile, who have blocked sim and phone, find my iphone was not enabled, is there anything more i can do to try and make the phone useless and protect my data. Thanks in advance, Lauren. 

    You need to contact your wireless provider and tell them your phone was stolen so they can deactivate it.

  • HT4623 i have just loaded the latest update on my iphne now the phone is asking to connect to itunes and phone is locked, frozen and can't open up need help now desperatly

    i have just loaded the latest update on my iphne now the phone is asking to connect to itunes and phone is locked, frozen and can't open up need help now desperatly

    Same problem with the update, and iTunes can't find my device.  I've spent the last two hours researching this and trying everyone's ideas to no avail. I hope someone comes through.  Super frustrating :////

  • I had my iphone 4 stolen today, and i have called the network people they blocked my sim and phone. What i want to know is will the person who stole my phone be able to access my stuff, such as my contacts, texts, photos etc??

    i had my iphone 4 stolen today, and i have called the network people they blocked my sim and phone. What i want to know is will the person who stole my phone be able to access my stuff, such as my contacts, texts, photos etc??

    I really don't think that they have any interest in your data. They most likely plan on wiping the phone in order to sell it.
    If they do restore from a backup, they would have to restore in Recovery Mode because it has a passcode on it. But that can't happen anyway because if they synced to a different iTunes library it would not have any of your backups.

  • My phone is locked up while update software on ITune with ITunes symboland a connector. It is still connected to ITune for over an hour. How do I recover my iPhone?

    My phone is locked up while updating software on iTunes showing iTunes symbol and a connector. It has been connected to iTune for a long time. How doI restore my phone?

    Click the restore button.
    Use iTunes to restore your iOS device to factory settings
    If you can't update or restore your iOS device - Apple Support

  • I backed up to the cloud and then Apple gave me a new phone which was IOS6.  How do I restore from Cloud to my new phone which I have just updated to IOS7 please?

    I backed up to the cloud and then Apple gave me a new phone which was IOS6.  How do I restore from Cloud to my new phone which I have just updated to IOS7 please?
    Grateful for any suggestions.

        Hi kattaylor49!
    I hope you are enjoying your new phone! Here are the steps to restore your content:http://bit.ly/1z5kb40.
    Thanks,
    AyaniB_VZW
    Follow us on Twitter @VZWSupport

  • HI, Im using Iphone 4 and i recently got my IOS updated to IOS7 and  now im getting the error message as "PDP authentication failure" Im using Aircel carrier.

    HI, Im using Iphone 4 and i recently got my IOS updated to IOS7 and  now im getting the error message as "PDP authentication failure" Im using Aircel carrier.
    Please let me know how to fix this issue

    update...
    I am not one to give up. So I called AT&T today. Now they are telling me they canceled my order because they were unable to fulfill my order. Basically, AT&T told me they sold out so they canceled my order so I can proceed to reorder again. It took them 4 days to realize this. I will be lucky if I get a new phone by Christmas. I am sure they will find a way to cancel my order again.
    Again, I argued, how is this my fault. I placed my order at the store around 11 a.m. Pacific time. My friend ordered his phone online sometime after me. He got his but my order was canceled. AT&T tried to explain to me that they sold over 600,000 phones, almost 500 per minute during there peak. Again, I asked, how this was my fault.
    I can understand over selling the phone. It is a great product. There is no reason to cancel my order. You adjust my order and tell me you will let me know when my phone will be in. I would have been mad that my phone was going to be late but I would have survived. At least I would be getting one.
    At this point, I have no order and AT&T or Apple website will allow me to order one. I just want to get in the QUEUE for one.
    Frustrated.

  • I can't open my phone when i just finish update to ios7.0.3

    i can't open my phone when i just finish update to ios7.0.3
    it's always show me "connect to iTunes"
    I try to restore I phone to factory setting, then restore backup, but it's  useless:
    and I try to restore from iCloud Backup, but it was the same
    I want to know about that, how can I open my phone  and have all data back?
    Cause the data for me is very important.
    thank a lot.

    Alright; first thing we need to confirm is do a full restore, and see if you get any kind of error message. During the set up assistant you then want to see if you have any backups in iTunes/iCloud by using this article to see where they are located
    http://support.apple.com/kb/HT1766?viewlocale=en_US
    For iTunes
    To verify that the backup finished successfully, open iTunes Preferences and select the Devices tab. The name of the device will appear along with the date and time the backup was created.

  • HT201210 I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.

    I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.
    <E-mail Edited by Host>

    You might try reading the entire help document you linked from:
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • Updated ios and phone is locked

    Can someone help me please?
    Last night I updated to the latest IOS and the phone said it failed, so I restored the phone.
    This morning when I got up, my phone was locked and my code doesn't work any more.
    I connected to iTunes thinking that if I update the IOS it would fix the problem.  iTunes said I have the latest software.
    I am going through withdrawal because I can't play Word with Friends.  Can someone tell me how to unlock my phone?
    PS:  The phone now displays French instead of English.
    Thanks in advance and Happy 4th of July!

    Hi zyggistardust,
    Welcome to Apple Support Communities.
    It sounds like there was an issue updating your iPhone and now it's displaying a screen that says it's disabled. Try restoring the iPhone from recovery mode, as shown in the article below.
    iOS: Forgot passcode or device disabled
    http://support.apple.com/kb/ht1212
    Use recovery mode
    Follow these steps if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
    Disconnect all cables from your device.
    Turn off your device.
    Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode.
    Click OK, then restore the device.
    Cheers!
    -Jason

  • HT201210 my phone froze after trying to update to ios7

    my phone froze while trying to update ios 7 and will not turn on only says iTunes store

    it says iPhone can not be restored   I dont know what else to do i have tried restoring it two times already...

  • My iphone4s started jamed and crashed all the time after I updated to iOS7. can anyone help me with this??

    After updated my phone started acting up,,
    hung up, jammed, slow, and I have to hold home bottom and power bottom together to get it back.
    Can anyone help me pls!
    Thx..

    Hi Luaylool,
    If you are having multiple issues after updating your iPhone, you may want to make sure you have a current backup, then try restoring the phone and testing it for those issues before returning your data. You may find the following article helpful:
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Regards,
    - Brendan

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