My sister forgot her password to her ipod that she gave me and I have no idea on how to reset it, I downloaded itunes on my computer and tried to sync and restore but it said I had to sync it to the original computer but I dont have it

So yea my sister gave me her ipod touch and forgot her password, so I looked up how to restore it and it would not let me because it said I needed to sync the ipod up to the computer it had originally been synced to. Im nowhere near that computer and I just need to know is there another way I can restore to factory settings?

Place the iPod in recovery mode using one of these programs and then restore via iTunes.:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and                                           
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC       
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Try on another computer too and try another cable.

Similar Messages

  • My sister lost her iPod touch password

    Hi,
    My sister forgot her iPod Touch's password. We do not have the original computer that syncs the iPod since she only synced it once. Therefore, we cannot restore from a backup... At this point, we don't mind loosing all the data on the iPod, she wants to be able to use it. What can we do!?
    Thank you

    Connect in recovery mode and restore, you'll get the option to rest the passcode during this process:
    iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

  • HT5624 my sister forgot her apple id and password also her email address what should we do her phone was lock

    my sister forgot her apple id and password also her email address what should we do her phone was lock

    Send her here:
    https://iforgot.apple.com/appleid
    Simple fact is, if she can't remember this info, you won't be able to re-activate the phone, it will be a useless for anything other than a paperweight. Called Activation Lock.
    Apple can't/won't help you with this.

  • My daughter forgot her ipod password. is there a way to unlock without her loosing her pictures and data?

    my daughter forgot her ipod password and it is locked. is there a way to unlock it without losing pictures and data? thanks

    no

  • HT1923 My daughter disabled her ipod because she forgot her password. How do I fix it?

    My daughter disabled her ipod because she forgot her password. How do I fix it?

    Do as the manual says and restore the ipod.
    If you are unable then type "unable to restore" into the search bar at the top if this page by support and read the resulting help article.

  • My sister forgot her password lock can i reset it

    my sister can unlock her ipod because she forgot her password , can i reset it?

    Hello eddy85,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    If you have previously synced your device with iTunes, you may be able to reset the passcode by restoring the device:
    Connect the device to the computer with which you normally sync and open iTunes.
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
    If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
    When the backup and sync is complete, restore your device.
    When iOS Setup Assistant asks to set up your device, choose "Restore from iTunes backup".
    Select your device in iTunes and choose the most recent backup of your device.
    Have a nice day,
    Mario

  • HT1212 this doesnt wor someone help me! my sister disabled her ipod and im trying to fix it for her.

    my sister disabled her ipod and all it says on the screen when you turn it on is ipod is disabled try again in 22,088,882 minutes and there is no slider. when i plug it in to my macbook it says itunes cant connect with the ipod and to try again with the passcode . someone please help me.

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • My daughter has not used her ipod touch for 16 months and has forgotten her passcode.  restore factory settings keeps failing due to a software update failure!

    my daughter has not used her ipod touch for 16 months and has forgotten her passcode.  restore factory settings keeps failing due to a software update failure!
    how can i get this ipod reset.  She now has an iphone so this is going to be used by someone else in the family and should be simple to do but itunes just keeps booting it out even though it recognises that it was previously connected to our itunes account as all of the children were on my account

    That has nothing to do with an update server. Do the following:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
      If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes

  • My iPad 2 screen has greenish, pinkish streaks all over. I have hard started and restored but no change. What should I do? It's still under warranty. Can anyone help here?

    My iPad 2 screen has greenish, pinkish streaks all over. I have hard started and restored but no change. What should I do? It's still under warranty. Can anyone help here?

    Call apple or take it into an Apple store. What's wrong is beyond a user fix.

  • What can I do, iPad disabled/lockout and iTunes keeps asking for password, I cannot restore...iTunes grays out backup and restore but my iPad and iPod shows on Apple etc..

    What can I do, iPad disabled/lockout and iTunes keeps asking for password, I cannot restore...iTunes grays out backup and restore but my iPad and iPod shows on Apple etc..???

    Try and force iPad into Recovery Mode:
    1. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    2. Connect USB cable to computer, leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • I forgot my password for my ipod and tried to restore it now it wont turn on. what do i do?

    i forgot my password for my ipod and tried to restore it now it wont turn on. not sure what to do. HELP?

    The first way you can connect the iPod to the computer it was originally configured on, and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. You then can go into the preferences and turn off the lock. If you don’t have access to the original computer or it just does not work, you can jump to the second method. The best fix for any iPod problem is the classic “restore your iPod to factory settings.” That this will erase all data on your iPod and take you back to day one, but you can just add your music and data back to iPod from iTunes. This is the true benefit of the iPod / iTunes relationship.

  • I forgot my password on my ipod touch (4th gen 8gb) but i do not want to restore and lose everything, so is there another way that i can unlock it?

    I forgot my password on my ipod touch (4thgen 8gb) but i do not want to lose everything so is there a way that i can unlock it without restoring it?

    No. There is not.
    You will have to restore.
    Everything should be on your computer.
    Is there some reason that everything is not on your comptuer?

  • I tried to upload my daughters videos she made on her iPod to my mac iPhoto and it seemed to have "Stuck" and now will not work at all.  It had to a complete fix of the existing library.

    I tried to upload my daughters videos she made on her iPod to my mac iPhoto and it seemed to have "Stuck" and now will not work at all.  It had to a complete fix of the existing library.  It will now not let me move pictures from the "Stream" to "photos", it looks like it is trying to but gets stuck and I have to force a shut down of the programe.
    Thanks!

    -> Tap ALT key or press F10 to show the Menu Bar
    -> go to Help Menu -> select "Restart with Add-ons Disabled"
    Firefox will close then it will open up with just basic Firefox. Now do this:
    -> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
    -> go to View Menu -> Toolbars -> unselect All Unwanted toolbars
    -> go Tools Menu -> Clear Recent History -> '''Time range to clear: select EVERYTHING''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache''' -> click "Clear Now"
    -> go to Tools Menu -> Options -> Content -> place Checkmarks on:
    1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
    -> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Use Custom Settings for History"''' -> REMOVE Checkmark from '''"Permanent Private Browsing mode"''' -> place CHECKMARKS on:
    1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
    4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
    -> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
    -> When using the Location Bar, suggest: select "History and Bookmarks"
    -> go to Tools Menu -> Options -> Security -> place Checkmarks on:
    1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
    -> Click OK on Options window
    -> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK
    -> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox
    You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

  • HT4113 My youngest daughter changed my oldest daughters password for her IPOD. We cannot get in or figure it out. How can I change it?

    My youngest daughter changed my oldest daughters password for her IPOD. We cannot get in or figure it out. How can I change it?

    Forgotten Screen-Lock Passcode
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
    Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up    
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store    

  • My sister fMy sister forgot her passcode, so now wheb I turn iPad on, it says "iPad is disabled connect to the iTunes".I already did that, but it sill does`t work.What should I do now?

    My sister forgot her passcode, so now when I turn the ipad on it says "iPad is disabled connect to iTunes. I did that, but it still doesnt work. What should I do now? And what will hapen?

    Did you try this?
    1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
    2. Connect USB cable to computer
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune (make sure you have the newest version of iTune)
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

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