My sister got me a £15 itunes card so I used it and the next day it said my bill was £8.31 but when I looked at itunes it said £0.75 why is that?

So can anyone help me please its because I want some more music
Thank you if you do help me :)

Look at your purchases - that will show you where the money went.
Remember that taxes are applies in many locations.
Start iTunes, log into your account and look at the purchase history
which shows what was bought and when.

Similar Messages

HT204269 I can't find MobileSync/Backup/ in the Application Support folder in Library, I'm trying to find my phone back up from a few days ago before I bought my new iPhone, but when I searched on iTunes backup it has been replaced by the back up the day

I'm trying to find my phone back up from a few days ago before I bought my new iPhone, but when I searched on iTunes backup it has been replaced by the back up the day after that. Now all my data from my old phone is lost including some really important things. Also before that iTunes wouldn't let me sync my iPhone 5s data to my new iPhone 6 Plus, saying that the data is corrupt, that's where all this trouble started. I've been trying to back-up the old phones data so I can access it, but it's been replaced when ever I plug the new phone in, and no the 'sync automatically when connected' is not ticked. Please help me find my back ups.

Your iCoud account remains in iCloud even if your device is restored. (In fact, you can't delete an iCloud account from iCloud, you can only choose to stop using it.) If the device is restored, or it may no longer be signed into your iCloud account but your account will still exist in iCloud.

So i got a beats pill and ive been using it for like a month now and the next day i go to turn it on and it wont turn on. so i left it to charge for like 12 hours and still nothing help please:(

So i got a beats pill and ive been using it for like a month now and the next day i go to turn it on and it wont turn on. so i left it to charge for like 12 hours and still nothing help

Ask the manufacturer... That's not an Apple product.

HT201472 I sold a unlocked iphone 5 that I bought second hand andhad for a 2 weeks no problems and i sold it and the next day the lady called me saying it was reported stolen and asking for her money what should i do.

I sold a unlocked iphone 5 that I bought second hand andhad for a 2 weeks no problems and i sold it and the next day the lady called me saying it was reported stolen and asking for her money what should i do.

Give the Lady her money back then try and get your money back don,t buy
from someone off the street buy from shop or webb site ie EBAY but still be careful
no no one can unlock a blocked iPhone only the owner who has the correct
APple ID
bbsydd uk

Hyy i m using ipad and i want to upgrade it to latest os update 8 but when i tried to update it got updated only to 5.1.1 what should i do to get further update??

hyy i m using ipad and i want to upgrade it to latest os update 8 but when i tried to update it got updated only to 5.1.1 what should i do to get further update??

If your iPad has no front or back cameras, then you have an original iPad 1.
The original iPad 1 cannot be upgraded any further than iOS 5.1.1.
Sorry.

I accidentally left my phone unprotected during the rain. My phone got wet and when I got home the sound won't work and the next day it doesn't let me charge anymore. HELP!

I went out to join the amazing race challenge in my work. When we were almost to the end, the weather changed and it started raining. I put my phone my my backpack and got wet along with my other stuff. By the time I got home, there's no more sound and it keeps showing "SLIDE TO TURN OFF". Then the next day, I can't charge anymore.

You might consider a case like Otterbox or something similar for active events in outdoor use. They not only give good protection against drops but also protect from water. It's not meant to swim with take underwater pictures but really good for rain splatter or the situation you were in. Good luck.

Hi. I have a website that uses Virtuemart and the 'add to cart' feature will not work in Firefox but will in IE. I am running XP and 'Accept all cookies' is enabled. HELP, PLEASE... Thankyou

I am testing our website :www.winningsportstips.com and we have Virtuemart installed and the site will not allow me to select 'add to cart' feature. However if I open the website in Internet Explorer, the feature is available and it functions correctly. I am running XP and have 'accept all cookies' enabled in settings.
Can you give me any clues? Thanks , Vern Nowland

Try posting at the Web Development / Standards Evangelism forum at MozillaZine. The helpers over there are more knowledgeable about web page development issues with Firefox. <br />
http://forums.mozillazine.org/viewforum.php?f=25 <br />
You'll need to register and login to be able to post in that forum.

I pre-ordered Paramore's new album one day and the next day I received a $15 gift card for itunes and I redeemed it. My question is now that I have redeemed it will itunes take the price of the preordered album from my $15 or from my debit card?

If not how can I make that happen? The Paramore pre-order is $9.99 and I want itunes to take the money from the gift card and not my bank account. The charge won't happen until the 9th, when it is released.

I'm kind of running into the same problem with a TV season I bought. I have watched the first 4 episodes just fine but now a new episode is available and it wants me to pay for it. Even though I have already paid for it when I bought the complete season.
I think they are mucking around in the servers and causing this issue. I have reported the problem through iTunes and I hope they get it fixed soon.
EDIT: I just want to add that I didn't know AC/DC's new album was out, I'll have to go buy it. Thanks for the heads up on that.

Okk .... My account got deleted . It said my password was wrong . But when I tried to reset it by email it never sent me one . So i saw that it also said it was unfounded . I did a mistake and made that account all over again. Help please !?

See that's something I might try because apparently in my Game Center there is still my old account . And I want that one back but if I don't know what email it has I can't really get it back .

See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

I downloaded a movie last minute before vacation and the next day my kids somehow deleted the movie before I came home to hook it up to the computer. How can I get that movie back?

Everyone tells me if it is on my itunes account I can download it again. I just don't know how to do that.

That article only applies to previously purchased music, apps and books.
Currently iTunes does not allow for re-downloading movies. This may happen in the future with iCloud, but that remains to be seen.
Your best bet is going to be to contact iTunes via email here:
http://www.apple.com/support/itunes/contact.html?form=video&topic=Video%20Purcha ses&subtopic=Lost%20or%20Missing%20Items
Usually takes about 24 hours for a response.

How can I verify credit of an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

How can I verify credit for an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to)

My ipad was not letting me download any sort of app or song unless i posted my credit card. when i posted my credit card information the next day my credit card information said itunes was charging me $22, and i dont know why. could someone please help me

a couple of days ago i purchased an itunes card, but for a couple of months i was unable to download any sort of app or song, because it wanted me to post my credit card on my billing address. i had not purchased anything, yet the next day on my credit card it said i had purchased $22 worth. i dont know why if i had not purchased anything.

You will need to contact iTunes support and ask them why you are getting the message and how to resolve it, which you can do via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I'm trying to purchase printable ITunes cards -- which I've done in the past...no problem. Now a message reads: this Apple ID does not support this purchase....or something to that effect. What do I do?

I'm trying to purchase printable ITunes cards -- which I've done in the past...no problem. Now a message reads: this Apple ID does not support this purchase....or something to that effect. What do I do?

First of all, I think you are confused by something.
You don't print cards. You print Certificates. So which item are we dealing with here first of all?
Also, you can't buy gifts with just Store Credit, so do you have a linked CC?

I got my iPhone stolen at a party, the next day my friend gave me back my iPhone 4s and he said that it was jailbroken. Now it will not turn on. When i plug it in to a charger, the apple logo appears for about ten second, then connect to iTunes stays on.

Hello, i have a question on my iphone 4s. I went to a party a few days ago and it had gotten stolen. The next day my friend said that he had found it and it was jaibroken? The phone was on 1 % when i had recieved it. It then died and i plugged it in to the charger. When i plugged it in the apple logo appeared as if it was starting but, it wasnt. The apple logo appeared for about ten seconds and then the screen went black. After that, the connect to itunes screen popped up and will not go away. So now when i take it off of the charger the screen just stays black and wont turn on? I tried connecting it to itunes and restoring it. But it wont even show my phone any more on the side of itunes. I tried restoring it and an error had occured (2001). I have looked up on youtube how to fix this problem and non of them have helped or worked. Its my only phone and i cant even text my girlfriend which bothers me terribly!! Please help me ASAP!!

The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck.

I make me a new apple id, but when i want to download an application it appear a message that says imposible to connect to itunes sttore, why?

I am in Costa Rica, but i make me a new id of apple of U.S.A. for have more applications, but when i try to download an app it appears a message that says imposible to connect to itunes store, what can i do?

Thank you, but i read this article and a lot of more articles and i cant fix the problem, but i see in a diagnostic of itunes that i have a problem that says mistake in the safe vincule to itunes store, but i dont know if is that the problem that affect the ipod or if is another problem, what can i do? i need HELP

My sister got me a £15 itunes card so I used it and the next day it said my bill was £8.31 but when I looked at itunes it said £0.75 why is that?

Similar Messages

Maybe you are looking for