My sister has a new laptop and new dongle - can surf, add items to baskets but can't make the actual purchase, it eventually times out. It's on various sites, eg paypal, Amazon, Next - what settings can I advise her to try changing?
She is using Windows 7 and is on 3 for her internet connection. She used her old laptop and dongle without any problem (they both broke within a few days of each other).
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* [[Cookies]]
* [[Enabling and disabling cookies]]
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
Similar Messages
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I plugged my Ipod touch into my Dell laptop and went to Itunes. Itunes told me I should down load an upgrade, so I did. Itunes said the down load would take two hours. I started the down load, but after two + hours (&longer) , after several starts and stops the down load never completed.
I recently got a (fake anti virus) virus and it damaged my computer. I got it fixed and reinstalled the software and it appears to be working correctly. Could this be the part of the problem ?
Would it help if I reloaded the Itunes (off an external HD) or downloaded it again from Itunes ?
ThanksI doubt it. For my updates, it has typically taken me many tries/retries. Like for you, the download would stop. and I would have to restart from the beginning. If you get a network timed out error try disabling the security software on your computer.
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Morning AndreD86,
Thanks for using Apple Support Communities.
These articles explain exactly what is backed up by using their method.
iTunes: About iOS backups
http://support.apple.com/kb/ht4946
and
iCloud: Backup and restore overview
http://support.apple.com/kb/ht4859
Also we want to double-click the Home button and swipe the Task Bar to the right.
Then make sure the button on the far left of Task Bar is not muted.
Best of luck,
Mario -
I got a new laptop and i want to insert my ipod to it but i'm afraid i'll lose my apps what can i do to prevent that???
The shuffle is not a backup device.
Was the media actually moved from the old computer to the new computer? If not, how did you magically make the content appear on the new system?
Use the backup of the old computer to put all the content on the new computer. -
i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook air
Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Hi, I have recently bought a new laptop and when I went to add new songs to my iphone and ipods and there is no music there when i signed into my account on itunes. How do I get it on there? thanks
Copy the entire iTunes folder (not just the music folder) from your old computer to your new one, using one of the methods outlined here: http://support.apple.com/kb/HT4527.
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Hi ,i buy a new lcd screen for my laptop, and when technician turn it on 2 white spots, appears, he say that the base that support the lcd screen its the responsable of white spot its true ?
If you've had it for less than a year, then it's still under warranty. Take it to an Apple store or an authorized service facility. See http://support.apple.com/kb/HT1434
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I have a new iMac, running Mountain Lion, with CS6. I have the tablet with the keyboard. I'm finding that in CS6 I have to type command-C and command-V repeatedly to copy or paste anything. It is not the keyboard; I've switched that out. Is it some kind of tablet interference?
Yes, EEK!
Have you run Microsoft Update and installed the latest 14.2.4 Office update yet?
Humor me. When you perform copy, do you then establish keyboard focus by clicking the mouse pointer on the destination screen for the paste action -- before keying the paste?
Have you installed any third-party keystroke mapping software that may be getting between the operating system and these two applications?
Under System Preferences > Accessibility > Keyboard, have you enabled Sticky, Slow, or EEK! Keys?
In System Preferences > Keyboard > Keyboard Shortcuts > Keyboard & Text Input, doe the check marks look like the following: -
i pluged my ipod in a friend's laptop and i wanted to sync music from his lap but it didnt appear in "music" in my ipod, it doesnt even sync!!!! what can i do!?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
Hi my sister has a ipod touch and she is trying to sign in to FaceTime and she has a email address and a password but its not letting her sign.
Try:
iOS: Troubleshooting FaceTime and iMessage activation -
I receive error messages when I am downloading free iphone apps. I get error message 9810 and 9834. Can anyone advise how to resolve this problem? The problem doesn't exist when I'm downloading apps for which I pay.
Hi,
See Here:
http://support.apple.com/kb/TS1276
From Here:
http://support.apple.com/kb/TS1424 -
My daughter has a laptop and pc. Can she install and use CS6 on both machines?
My daughter has a laptop and pc. Can she install and use one license of CS6 on both machines?
Yes. You can download, install & activate on up to two of your personal computers (e.g. a laptop and a desktop) as long as they are running the same operating system (e.g. both Macintosh or both Windows. Creative Suite licenses are platform specific.). You can find more details within the End User License Agreement at: http://www.adobe.com/products/eulas/#desktop
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i have updated to ios7 on my iphone 4s but the keybard has become extremely unresponsive and i cant write mails/texts/searched etc without a considerable delay in the text appearing. How can i reinstall ios7????
litemotiv wrote:Nice entrance Bruce Lee JR, welcome!
Thanks~!! I usually like my presence to be known and not just sit in the dark I wanna become apart of the community~!! Actually, every activity I do, I like to get involved~!!
cybertorture wrote:
wow man, u really enjoy this ? ... well u ll see here many ppl like yr self who feels @ home here after a looooooong distro hopping
well be welcome here and long live ARCH !
LONG LIVE ARCH~!!!!! Hek yeah I enjoy, especially since I was a major power user of XP & strictly XP. There was everything I ever needed. The only thing was that, if there was an Open-Source alternative, I would take it. I didn't know much about Linux other than that it ran EXTREMELY well as a server just as FreeBSD does. Once I finally took the time to google Linux, read about ditributions,open source and read blogs and read community comments etc.. I was like" I gotta be apart of this~!!" because XP was the shizz. But now Linux, more specifically, ARCH~!!!!! -
hey, can i clone my Macbook Pro internal hard drive and then paste it all onto a formated external hard drive, then make the Mac use the external as the primary hard drive? please help for i only have around 618mb left out of 189GB!!!!!!!!!!!!!!!!
If what doesn't work?
If cloning your internal drive to the external drive is not successful, I expect CCC will tell you so. Assuming that doesn't happen, you will have a bootable replica of the internal drive on the external drive once CCC has finished.
You can then do any of several things:
1. Replace your internal drive with a much larger one (320GB or 500GB, or even larger), and clone the external drive's contents onto the new drive so you'll have all your data in one place. Note that if you do this, you'll also need to buy an external drive that's large enough to back the new internal drive up on.
2. Boot from the external drive as a temporary measure while you clear at least 30-40GB of data off the internal drive, allowing you to keep using it and saving small amounts of data to it. The external drive will then contain the only copies of the files you've deleted from the internal drive, so you'll need a seond external drive large enough to back both the other drives up on.
If you can't comfortably clear a minimum of 30GB off the internal drive, you really need a larger internal drive right now, and you shouldn't bother fooling around with the inadequate one you have — you'll just quickly overfill it again.
3. Replace the optical drive in your MBP with a large conventional hard drive, giving you two hard drives inside the machine. You will then need one or more external drives large enough to back up both of the internal drives.
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I bought acrobat adobe professtional version II in 2012. Now I re-download this software to my new computer. All info was downloaded. But when I opened the file, I need to verify the serial number. I entered. But it showed up that the serial number is valid, but the qualifying product could not be found. I could not be able to find Ver 11 from the list. What can I do?
The qualifying product is the older version that you owned before you purchased the upgrade to version. It is what qualifies you to use the less expensive upgrade version. So you need to select the older version and provide its serial number to prove that you qualify for using the upgrade.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
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