My Skype Account been Hacked, and I can't seem to ...

Hello,
Hopefully someone can help me here. My SKYPE Log in has been hacked by someone. I can still access my account with my Microsoft (hotmail) log on. I can only assume that they have used my old Skype log on to get in and change details.
My concern is that I am finding the lack of contact from Skype/Microsoft very frustrating. I have filled in the Customer Support Team query, then got an email back asking for me to complete again. Since then, I have recieved nothing, not even a confirmation that they have received my return and are looking into it.
Is this normal? Surely you would expect some acknowledgment of reciept?
Can someone please help.
Thank you
Peter

If your email is deleted, that doesn't necessarily mean your Apple ID is. Try resetting your Apple ID password at iforgot.apple.com and then all you've got to do is go to Settings > iCloud > Delete Account. From there you can enter the password you changed it to and remove your iCloud account from your device.

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Skype account got hacked and i see unknown activit...

This morning I saw skype charge on credit card and I see unknown activity. somebody is calling using my account. I changed the password and still see the calling. I tried searching for the customer support phone number but was unable to do so. I even chatted with the customer representative but to no avail. I trusted your service and now I am stranded with some hacker using my account. There is no quick customer support and which is very frustrating.

My Account also got hacked and I too was charged $20. I too had seen some 200+ SMS sent to phone numbers in China. I think Skype servers are hacked and they are not informing users about it.
Can someone from Skype respond ?

HT5312 My hotmail has been hacked and I can not access it I want to change my id but can not recall my security questions

My hotmail account has been hacked trying to reset with different email but can not remember security questions set up.
What do I do?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104650)

Re: My skype account was hacked and unauthorised s...

I had the same problem today, had £16 of credit and when I tried to log in to my account today I got a message saying that it had been suspended, contacted LiveChat and they were no use because I havent credited anything to my account in a few years so couldnt give them my card number which turned out to be lucky.
I had received a mail apparently from Skype but it was in Chinese or something so assumed it was spam but now I assume this was actually the email to tell me of the suspicious activity.
Somehow I also got an email on how to reset my password and this unlocked my account and then I saw the 54 mins of calls to Guinea made yesterday.
Really hope Skype sort out their security as working in IT, I dont believe it is anything that I can have done to have allowed access to my account!
Good luck getting your calls sorted out.

paulhugill wrote:
I dont believe it is anything that I can have done to have allowed access to my account!
Hello,
This is not a Skype responsibility.
The ONLY way that your account can be hacked is by the hacker knowing (or "cracking") your password. You should now change this immediately.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

My account was hacked and bought Skype credits on ...

Recently, my Skype account was hacked and it was used to buy credits on my behalf. Admittedly, my account was set on autocharge and I use it from to time to call my family. Upon receiving the payment notification, I checked my call history and I was shocked to see that calls were made to Russia. I do not anyone in Russia nor have I any business calling that country. I have changed my settings recently and I don't know if that's enough to keep the hackers out of it.
This is very allarming and I hope something gets done about it. Skype Team, HELP!

I think you may need to contact customer service for clarifications and for further advice. Just click the link below to see the instructions on how you can get in touch with the Support team ;
http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
for the meantime, it is also advisable to update your antivirus software then scan your computer as an additonal security measure.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

£37 has disappeared from my iTunes account. But no apps or music or tv/movies have been bought. Has it been hacked and can you help please?

£37 has disappeared from my iTunes account. But no apps or music or tv/movies have been bought. Has it been hacked and can you help please?

Report it to Apple:
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
Change the password on your account.

Dear apple my account base been hacked and when I try to reset by email authentication I don't recieve my mail . Can anyone help me?

Dear apple ,
my account base been hacked and when I try to reset by email authentication I don't recieve my mail . Can anyone help me?

Hello deborahmp,
Depending on how you have your Apple ID set up, reset or security related emails may either be sent to your primary or your rescue email address. If you are having issues resetting your Apple ID password, you may find the steps and options outlined in the following article helpful, up to and including contacting Apple Support directly if necessary:
If you forgot your Apple ID password - Apple Support
Sincerely,
- Brenden

My email account has been hacked and my address book has been used to send unsolicitated emails to all my contacts, how can I stop this activity

My email account has been hacked and my address book has been used to send unsolicitated emails to all my contacts.

First of all
Run windows in safe mode (with network) and change your password on your email account.
Then
run several anti-malware programs (there are many free ones, but not all are trustworthy)
Malwarebyte >> http://www.malwarebytes.org/mbam.php
Microsoft Safety Scanner >> http://www.microsoft.com/security/scanner/en-us/default.aspx
Windows Defender >> http://windows.microsoft.com/en-us/windows/using-defender
Spybot >> http://www.safer-networking.org/en/index.html
Kasperky >> http://www.kaspersky.com/security-scan
Rootkit scanner TDSS-Killer >> http://support.kaspersky.com/5350
And when all is clean, change password for your email account again.

HELP my account has been hack and i cannot restore...

hi,
my account has been hacked and i am unable to restore my password. for some reason when i used the token it said an error has accured and contact support... when i clicked on the link nothing happended.
im stressed coz i have received an email that my card has been blocked coz someone has been trying to use it on another account!!!! what is going on with skype security?????? 8 years i had this account and 0 problems
E.

you can visit the link below for suggestions;
Suggestions on how to handle “Hacked Skype Accounts”
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

My account has been hacked and my credit card charged by the hacker

My account has been hacked and my credit card charged by the hacker and all Skype has to say about it, is that I need to wait 72 hours for them to look at my query? I cannot log into my account. I have filled in the support form, but I haven't received an email notification from Skype that I have submitted it. I'm guessing that's because my account is now in the use of someone else, as the hacker changed the account over to his email address. I know he did that, as I got a notification of changing the email address at the same moment as I was logged out of Skype. I use Skype professionally and this issue is causing me a world of trouble. The fact that Skype is a paid service ought to mean that there is better support than 'we will look at it within 72 hours.'

So nearly 24 hours later, and still no information either in this forum or via email notification from Skype. Does this mean that Skype is instead communicating with the person who hacked my account? Since the hacker now has my account registered with their email address, It seems that's the most likely situation, given the unparallelled course of incompetence I'm experiencing from them. If Skype had taken action on this right away (the moment I made the complaint, which was minutes after my account was hacked) the charge that the hacker made on my credit card would not be lost due to his usage of my account. But apparently, stopping fraud is so low on Skype's agenda that this can go on and on. If I had not been on Skype when it happened (prompting me to instantly block my credit card) there would have been nothing to stop the hacker from making multiple charges to my card, potentially running into the hundreds of dollars. Instead of action to deal with my problems, I'm receiving notifications that I have earnt 'a new rank' in the Skype community. Whoop-dee-bleedin'-doo!

My imessages have been hacked and recovery email changed and I can't delete it! (with pic)

My iMessages have been hacked and the hacker entered his email as the recovery email with security questions I can't answer. I contacted Apple support and went through the 24 hour process of changing my info so that I could get into the account, but his email address is still the recovery address and it does not give me the option to delete it. I've added alternate emails that can be deleted, but it will not let me change or delete the recovery email. I can change phones and passwords a million times, but if he can just recover my password what am I supposed to do? I have turned iMessage off on my phone (as well as the gps) but I would really like help in deleting that recovery email if anyone has any bright ideas! The pic below shows the only place in all of the settings that his email address shows up anywhere! Any help is very very very appreciated.

Hi,
I don't think that can be solved by any advice the regular posters could post here.
I would go back to Apple and explain the situation (again).
I would also consider closing the account (Apple rarely seem to do this as accounts are never deleted but just closed).
I understand this may cause issues for things purchased in iTunes and the App Store which my include Restoring the OS at some point.
8:20 pm Tuesday; September 16, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

My skype account was hacked!! how can I get my mon...

My Skype account was hacked few hours ago, an online number was bought, plus a lot of credit was used.
How can I get my money back ?
I don't see contact support anywhere..please help

Same thing happened to me. Skype is a TERRIBLE company to deal with. I only lost 80 pence < 1USD so I don't really care, but I will never load credit onto my account again. Skype just lost a customer. Apart from any free services they have.
I don't see how my account was hacked, I use it very rarley. It just autologs in. I run it on a networked business PC and the IT guys can't find any viruses/trojons on it.
Skype don't care about their customers from my experiences with them

HT1349 My itunes account has been hacked? I can't access my account or any support thru itunes. I have reset my password but I need to get info from support about my account

Why can't I get help from support???
Apple has my account with over $100 in the account and now it's gone and no one will talk to me???
What do I do???
and..this is an itunes problem,
I have 2 iphones, 4 ipods...but it's ITUNES!!! It's been hacked and apple acts like it's so incapable of being hacked!!!
I NEED HELP....where's my money in my account???
this is the best apple can do, i'm sorry but this aint no support service!!!
goodbye

I can login to my account, after that I see message
Your account has been closed
It looks like the Terms of Use may have been violated. To have our support team look into this, please click the support link below.
<input class="UiButton default" style="line-height:19px;color:#ffffff;font-family:'Segoe UI Web Semibold', 'Segoe UI Web Regular', 'Segoe UI', 'Segoe UI Symbol', HelveticaNeue-Medium, 'Helvetica Neue', Arial, sans-serif;height:2.142em;padding:4px 12px
5px;margin:0px 0.5em 0px 0px;cursor:pointer;min-width:6em;background-color:#0072c6;border:0px;" type="button" value="More info" />
So How Can go to my mail box? I already changed my password 3 time in this week.
What can I do or What I have to do?
When I go to Security info I'll got this massage but my email er*****@live.com
have been closed also (Can't login to that mail).
We're not ready for you yet
Your 30 day waiting period ends on 1/15/2014. Please continue to wait and we'll send you an email when you can sign back in.
If you've regained access to your old security info listed before, click "I found my security info" to get back in to your account and cancel any changes.
Your old security info
er*****@live.com

I have a MSN email address but using a Mac; recently I cannot access my man email account; have I been hacked and what should I do? Thanks

I have a MSN email address but using a Mac; recently I cannot access my man email account; have I been hacked and what should I do? Thanks

simply telling us you can't access your email really tells us nothing. more details please.

I believe my account was hacked and Skype won't le...

Hello,
I checked my Skype account this morning and noticed a call made from my account an hour before I was even awake to a user I've never heard of, certainly no one who is one of my contacts. When I went to change my password the Skype site would not let me. It permitted me to enter my current password, but then the "New Password" and "Confirm New Password" bars were frozen. Can anyone give me any information about this?
I appreciate it very much.

you can visit the link below for suggestions regarding hacked/compromised accounts;
http://community.skype.com/t5/Security-Privacy-Trust-and/Suggestions-on-how-to-handle-Hacked-Skype-A...
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

My Skype Account been Hacked, and I can't seem to ...

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