My skype account can't log in and gone

Yesterday I can't log in skype with my original skype account.   I tried to reset my password and got the email with reset link but skype webpage responsed "Sorry, we couldn't find an existing Skype account for you." after I clicked the reset link.
Then I registered a new account but sometimes the new account couldn't log in either after I logged out.   I need to reset the password then I can log in with new account again.   I'm sure using the latest version skype and both PC software and cellphone app have the same problem.
Have any idea for this problem?

weird. isn't there an option for signing in with a microsoft account? do you have a skype name and password? if that's the case, then it's mostly likey that the only way to get into skype is using your skype name and password.
it's the most likley explataion.

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    it's the most likley explataion.

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