My skype account was hacked. Now I have two Questi...

Hi,
before some hours, someone hacked my skype account and changed primary registerd email address and then password also.
By Profession Im a digital currency exchanger, and he takes advantage and sent requests to all my contents for digital currency funds. and one of my content sent him some dollars on my behalf.
meanwhile I contact at skype help center tell them whole cenerio and the reset my email address and then I have reset my password agian.
there are two issues / questions in my mind.
1- who is responsible for this disputed transaction of digital currency, which was made through my skype account?
2- how may I trust again on skype for future?

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Same thing happened to me. Skype is a TERRIBLE company to deal with. I only lost 80 pence < 1USD so I don't really care, but I will never load credit onto my account again. Skype just lost a customer. Apart from any free services they have.
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I changed my password. What else should I do? How to get this money back?

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I'll keep this short.
Someone "hacked" my account a few hours ago.
I had no trouble resetting my password and getting it back, however I'd like to find out the IP address which the reset was submitted from.
Nothing else was comprimised so they must have simply guessed my skype password, and, annoyingly, unless I've completely missed it, skype doesn't have the option anywhere (online or in the program itself) to display actions/logins by IP.
I would really like to be able to narrow down who this was, so if there is any way I could get hold of this information, I'd appriciate it if someone could point me in the right direction.

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Hi, Corruptiondee, and welcome to the Community,
Please have the information detailed in this FAQ article at hand when you contact Skype Customer Service: https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Skype does not use a generic or central e-mail address; nor does Skype host a call-in telephone customer support facility. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware people can experience problems reaching their customer service unit and is working to resolve these issues. If you experience difficulty reaching Skype Customer Service, try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent. It may take a few attempts, however people are getting through.
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Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Re: My skype account was hacked and unauthorised s...

I had the same problem today, had £16 of credit and when I tried to log in to my account today I got a message saying that it had been suspended, contacted LiveChat and they were no use because I havent credited anything to my account in a few years so couldnt give them my card number which turned out to be lucky.
I had received a mail apparently from Skype but it was in Chinese or something so assumed it was spam but now I assume this was actually the email to tell me of the suspicious activity.
Somehow I also got an email on how to reset my password and this unlocked my account and then I saw the 54 mins of calls to Guinea made yesterday.
Really hope Skype sort out their security as working in IT, I dont believe it is anything that I can have done to have allowed access to my account!
Good luck getting your calls sorted out.

paulhugill wrote:
I dont believe it is anything that I can have done to have allowed access to my account!
Hello,
This is not a Skype responsibility.
The ONLY way that your account can be hacked is by the hacker knowing (or "cracking") your password. You should now change this immediately.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
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My skype account was hacked. Now I have two Questi...

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