My Skype account was hacked, PayPal charged, and I...
I woke up this morning to 4 Skype emails saying that "My Skype Credits have been delivered". What Skype credits? I never order any skype credits as I only use the free service. So I check my Skype account, and sure enough there were 4 Skype transactions made after 1am! While I was asleep!
These transactions were for $10 each, with one for $25. I checked my PayPal and bank account, and sure enough the charges are going through. So I attempt to contact Skype, and there's no customer service number. Instead, they refer me to this forum. I've already changed my password, and contacted PayPal. Now I need help from a Skype representative, since this is a case of fraud.
Hi, Corruptiondee, and welcome to the Community,
Please have the information detailed in this FAQ article at hand when you contact Skype Customer Service: https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Skype does not use a generic or central e-mail address; nor does Skype host a call-in telephone customer support facility. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware people can experience problems reaching their customer service unit and is working to resolve these issues. If you experience difficulty reaching Skype Customer Service, try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent. It may take a few attempts, however people are getting through.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!
Similar Messages
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My Skype Account Was Hacked Today
Hi
My Skype Account Was Hacked Today. Skype Out Credit was automatically charged to my account twice for 28.35 EUROS each time. A third attempt was rejected due to my daily limit. Multiple calls were made to African Phone Numbers.
I had a strong password and have since changed it.
Can we figure out what happened here?
Can I get refunded?you can visit the link below for suggestions;
Suggestions on how to handle “Hacked Skype Accounts”
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
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My Skype account was hacked.
I live alone at the moment while my wife is overseas. I keep Skype on 24/7 in case she needs to get in touch. I went to bed with over AU$15 credit and woke up with an AU$0.05 balance and with two $16 credit top-ups made via PayPal.
Checking my call history, there were recently 5 unauthorized calls made to Taiwan from my account.
Clearly there is a security problem with Skype that needs to be addressed ASAP.I changed my password. What else should I do? How to get this money back?
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My skype account was hacked!! how can I get my mon...
My Skype account was hacked few hours ago, an online number was bought, plus a lot of credit was used.
How can I get my money back ?
I don't see contact support anywhere..please helpSame thing happened to me. Skype is a TERRIBLE company to deal with. I only lost 80 pence < 1USD so I don't really care, but I will never load credit onto my account again. Skype just lost a customer. Apart from any free services they have.
I don't see how my account was hacked, I use it very rarley. It just autologs in. I run it on a networked business PC and the IT guys can't find any viruses/trojons on it.
Skype don't care about their customers from my experiences with them -
My skype account was hacked. Now I have two Questi...
Hi,
before some hours, someone hacked my skype account and changed primary registerd email address and then password also.
By Profession Im a digital currency exchanger, and he takes advantage and sent requests to all my contents for digital currency funds. and one of my content sent him some dollars on my behalf.
meanwhile I contact at skype help center tell them whole cenerio and the reset my email address and then I have reset my password agian.
there are two issues / questions in my mind.
1- who is responsible for this disputed transaction of digital currency, which was made through my skype account?
2- how may I trust again on skype for future?Hi,
before some hours, someone hacked my skype account and changed primary registerd email address and then password also.
By Profession Im a digital currency exchanger, and he takes advantage and sent requests to all my contents for digital currency funds. and one of my content sent him some dollars on my behalf.
meanwhile I contact at skype help center tell them whole cenerio and the reset my email address and then I have reset my password agian.
there are two issues / questions in my mind.
1- who is responsible for this disputed transaction of digital currency, which was made through my skype account?
2- how may I trust again on skype for future?
Im professional Internet user, and I have cleared that I not hit any phishing link ever. -
I'll keep this short.
Someone "hacked" my account a few hours ago.
I had no trouble resetting my password and getting it back, however I'd like to find out the IP address which the reset was submitted from.
Nothing else was comprimised so they must have simply guessed my skype password, and, annoyingly, unless I've completely missed it, skype doesn't have the option anywhere (online or in the program itself) to display actions/logins by IP.
I would really like to be able to narrow down who this was, so if there is any way I could get hold of this information, I'd appriciate it if someone could point me in the right direction.you can visit the link below for suggestions;
Suggestions on how to handle “Hacked Skype Accounts”
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Re: My skype account was hacked and unauthorised s...
I had the same problem today, had £16 of credit and when I tried to log in to my account today I got a message saying that it had been suspended, contacted LiveChat and they were no use because I havent credited anything to my account in a few years so couldnt give them my card number which turned out to be lucky.
I had received a mail apparently from Skype but it was in Chinese or something so assumed it was spam but now I assume this was actually the email to tell me of the suspicious activity.
Somehow I also got an email on how to reset my password and this unlocked my account and then I saw the 54 mins of calls to Guinea made yesterday.
Really hope Skype sort out their security as working in IT, I dont believe it is anything that I can have done to have allowed access to my account!
Good luck getting your calls sorted out.paulhugill wrote:
I dont believe it is anything that I can have done to have allowed access to my account!
Hello,
This is not a Skype responsibility.
The ONLY way that your account can be hacked is by the hacker knowing (or "cracking") your password. You should now change this immediately.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
My account was hacked and bought Skype credits on ...
Recently, my Skype account was hacked and it was used to buy credits on my behalf. Admittedly, my account was set on autocharge and I use it from to time to call my family. Upon receiving the payment notification, I checked my call history and I was shocked to see that calls were made to Russia. I do not anyone in Russia nor have I any business calling that country. I have changed my settings recently and I don't know if that's enough to keep the hackers out of it.
This is very allarming and I hope something gets done about it. Skype Team, HELP!I think you may need to contact customer service for clarifications and for further advice. Just click the link below to see the instructions on how you can get in touch with the Support team ;
http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
for the meantime, it is also advisable to update your antivirus software then scan your computer as an additonal security measure.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | -
Skype account is hacked, need help!!!
My Skype account is hacked, the password and registered email address has been changed by the hacker. I have submitted skype support request online a few days ago, and no reply at all.
I've spent hundreds dollars on skype calling service and I have a lot of important contacts on my skype account. Right now the hacker is probably pretenting me to contact my contacts, or maybe using my credit card information saved on skype.
There is no Skype support phone I can call, online support seems little help. What can I do to get my skype account back?
HELP!!!Just open the link below to report your hacked/stolen account. Select Security and Privacy as Help Topic and Identity Theft/Account Takeover as the Related Problem. Then Click the Continue Support Request button near at the bottom of the page.
https://support.skype.com/en/support_request?needsLogin=false&topic=****************241&problem=****...
I think Skype usually respond to users' concern within 24-72 hours.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | -
My iTunes account was hacked and fraudulant charges were made. Now when I try to go into my account from my personal computer, it states that "this is the first time using this computer, please enter answers for security questions," I never answered any security questions and cannot change or edit that because it tells me I'm entering the wrong info. How do I get a live person to help me through this so I can return to making purchases on my own account?
Does anyone have any suggestions?
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My Skype account was stolen hepster27 and changed ...
My Skype account was stolen [Removed for privacy] and changed my e-mail ( [Removed for privacy]) - please help
Just open the link below to report your hacked/stolen account. Select Security and Privacy as Help Topic and Identity Theft/Account Takeover as the Related Problem. Then Click the Continue Support Request button near at the bottom of the page.
https://support.skype.com/en/support_request?needsLogin=false&topic=****************241&problem=****...
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | -
My account was hacking and account name was change...
My account was hacking tonight and account name was change. I lost all my contacts and conversations and all money. How can I change the name on the account now on my name and how can I have all my contacts back?
Change your Skype password
https://login.skype.com/account/password-reset-request
Please see-
https://support.skype.com/en/faq/FA10920/what-can-i-do-if-someone-has-taken-over-my-account
Regards,
Tamim
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others. -
HT2075 my account was hacked and purchases made
Recently my iTunes account was hacked and a credit card I don't own was added to my account. $50 of app and inapp purchases were made and now iTunes is holding me responsible for this accrued amount of charges. What can I do to dispute this?
easier said than done. Express Lane appears to be down. yay me.
do you know of other avenues? If so, do you have detailed link or contact info? -
how do i associate a different apple ID with my ipad? I need to do this bc my gmail account was hacked and a hoax email sent out from it. so i opened a new gmail account and want to associate this new email with my ipad
To check if you have a virus, you can download ClamXav
also, go to Applications>Utilities>Activity Monitor and see if there's anything that you don't recognize, and check your sent email to see if you've been sending emails without your knowledge. -
My hotmail account was hacked, so the mail that I use to sign in in itunes also, it's the same. But if I create a new account how can I transfer the money and the apps purchased to the new account ?
I really need help ! I had around 30 $ in my account !Don't create a new iTunes account.
Just update everything with new info/change password/ security questions.
-> https://appleid.apple.com/
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