My Skype account was hacked.

My Skype account was hacked.
I live alone at the moment while my wife is overseas. I keep Skype on 24/7 in case she needs to get in touch. I went to bed with over AU$15 credit and woke up with an AU$0.05 balance and with two $16 credit top-ups made via PayPal.
Checking my call history, there were recently 5 unauthorized calls made to Taiwan from my account.
Clearly there is a security problem with Skype that needs to be addressed ASAP.

I changed my password. What else should I do? How to get this money back?

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My skype account was hacked!! how can I get my mon...

My Skype account was hacked few hours ago, an online number was bought, plus a lot of credit was used.
How can I get my money back ?
I don't see contact support anywhere..please help

Same thing happened to me. Skype is a TERRIBLE company to deal with. I only lost 80 pence < 1USD so I don't really care, but I will never load credit onto my account again. Skype just lost a customer. Apart from any free services they have.
I don't see how my account was hacked, I use it very rarley. It just autologs in. I run it on a networked business PC and the IT guys can't find any viruses/trojons on it.
Skype don't care about their customers from my experiences with them

My Skype Account Was Hacked Today

Hi
My Skype Account Was Hacked Today. Skype Out Credit was automatically charged to my account twice for 28.35 EUROS each time. A third attempt was rejected due to my daily limit. Multiple calls were made to African Phone Numbers.
I had a strong password and have since changed it.
Can we figure out what happened here?
Can I get refunded?

you can visit the link below for suggestions;
Suggestions on how to handle “Hacked Skype Accounts”
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

My skype account was hacked. Now I have two Questi...

Hi,
before some hours, someone hacked my skype account and changed primary registerd email address and then password also.
By Profession Im a digital currency exchanger, and he takes advantage and sent requests to all my contents for digital currency funds. and one of my content sent him some dollars on my behalf.
meanwhile I contact at skype help center tell them whole cenerio and the reset my email address and then I have reset my password agian.
there are two issues / questions in my mind.
1- who is responsible for this disputed transaction of digital currency, which was made through my skype account?
2- how may I trust again on skype for future?

Hi,
before some hours, someone hacked my skype account and changed primary registerd email address and then password also.
By Profession Im a digital currency exchanger, and he takes advantage and sent requests to all my contents for digital currency funds. and one of my content sent him some dollars on my behalf.
meanwhile I contact at skype help center tell them whole cenerio and the reset my email address and then I have reset my password agian.
there are two issues / questions in my mind.
1- who is responsible for this disputed transaction of digital currency, which was made through my skype account?
2- how may I trust again on skype for future?
Im professional Internet user, and I have cleared that I not hit any phishing link ever.

Skype account was "hacked"

I'll keep this short.
Someone "hacked" my account a few hours ago.
I had no trouble resetting my password and getting it back, however I'd like to find out the IP address which the reset was submitted from.
Nothing else was comprimised so they must have simply guessed my skype password, and, annoyingly, unless I've completely missed it, skype doesn't have the option anywhere (online or in the program itself) to display actions/logins by IP.
I would really like to be able to narrow down who this was, so if there is any way I could get hold of this information, I'd appriciate it if someone could point me in the right direction.

you can visit the link below for suggestions;
Suggestions on how to handle “Hacked Skype Accounts”
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

My Skype account was hacked, PayPal charged, and I...

I woke up this morning to 4 Skype emails saying that "My Skype Credits have been delivered". What Skype credits? I never order any skype credits as I only use the free service. So I check my Skype account, and sure enough there were 4 Skype transactions made after 1am! While I was asleep!
These transactions were for $10 each, with one for $25. I checked my PayPal and bank account, and sure enough the charges are going through. So I attempt to contact Skype, and there's no customer service number. Instead, they refer me to this forum. I've already changed my password, and contacted PayPal. Now I need help from a Skype representative, since this is a case of fraud.

Hi, Corruptiondee, and welcome to the Community,
Please have the information detailed in this FAQ article at hand when you contact Skype Customer Service: https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Skype does not use a generic or central e-mail address; nor does Skype host a call-in telephone customer support facility. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware people can experience problems reaching their customer service unit and is working to resolve these issues. If you experience difficulty reaching Skype Customer Service, try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent. It may take a few attempts, however people are getting through.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Re: My skype account was hacked and unauthorised s...

I had the same problem today, had £16 of credit and when I tried to log in to my account today I got a message saying that it had been suspended, contacted LiveChat and they were no use because I havent credited anything to my account in a few years so couldnt give them my card number which turned out to be lucky.
I had received a mail apparently from Skype but it was in Chinese or something so assumed it was spam but now I assume this was actually the email to tell me of the suspicious activity.
Somehow I also got an email on how to reset my password and this unlocked my account and then I saw the 54 mins of calls to Guinea made yesterday.
Really hope Skype sort out their security as working in IT, I dont believe it is anything that I can have done to have allowed access to my account!
Good luck getting your calls sorted out.

paulhugill wrote:
I dont believe it is anything that I can have done to have allowed access to my account!
Hello,
This is not a Skype responsibility.
The ONLY way that your account can be hacked is by the hacker knowing (or "cracking") your password. You should now change this immediately.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

My account was hacked and bought Skype credits on ...

Recently, my Skype account was hacked and it was used to buy credits on my behalf. Admittedly, my account was set on autocharge and I use it from to time to call my family. Upon receiving the payment notification, I checked my call history and I was shocked to see that calls were made to Russia. I do not anyone in Russia nor have I any business calling that country. I have changed my settings recently and I don't know if that's enough to keep the hackers out of it.
This is very allarming and I hope something gets done about it. Skype Team, HELP!

I think you may need to contact customer service for clarifications and for further advice. Just click the link below to see the instructions on how you can get in touch with the Support team ;
http://community.skype.com/t5/The-Skype-Lounge/How-to-Contact-Skype-Customer-Service/td-p/2056783
for the meantime, it is also advisable to update your antivirus software then scan your computer as an additonal security measure.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

My Account was hacked, Support is not helpful

Today my account has been hacked. As I can see my case is similar to others but Skype support mostly ignores these issues.
The scenario is following:
1) hacker gets password from skype account
2) password is changed
3) primary e-mail for that skype account is changed immediately after password change
4) hacker starts to send skype messages to everyone in the contact list asking to send some money to anonymous yandex money or QIWI account
When I try to use regular form to recover my account I fill it in but receive no e-mail confirming that my request will be processed. One of the required question in that form is date when Skype acc was created. Honestly I'm not that fond of any online product to remember the date I started using it... My account exists for more than 10 years. Some time ago (I think last year) I changed the e-mail with which I registered skype. I do have enough data to prove that account is mine (contacts, last payments made long ago) but seems date of creating Skype account is of most importance to proceed with my request.
Did anyone in Skype Development Team think about process how to recover someone's account if both password and e-mail was changed without remembering the date when Skype account was created?
Do I have a change to get my account back? Or my contacts will continue to receive fraudulent messages just because Skype doesn't care about its users?

My account has been restored. The only way to do it was to change my back my registered e-mail. And after that I could reset password.

Plz help, my account was hacked

My account was hacked. afternoon 25.01.2014
Please help to return. account [Redacted for privacy]
the last correspondence was with ([All account names redacted for privacy])
If you want to, then I will say register email Skype.
For your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!

Hi, Zelensky1992,
I arranged to transfer your second post to join your first post, of which apparently you may not have seen Primemover's correct recommendation to contact Skype Customer Service for assistance.
We here in the Community are not authorized to access Skype accountholder data; you will, as Primemover explained, need to contact Customer Service yourself. Furthermore, this Community is not a branch of Skype Customer Service, so customer service staff and agents will not see posts here.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
If you are a Skype Premium or other eligible customer, you will be routed to start an instant message chat session with a Customer Service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

My account was hacked.

I lost my account and I have to open another. My old account was hacked which i can't access just because I paid with my credit card and now it's not just the money but my skype account as well. I had to stop my card but thats all I can do because there's just no way I can make a complaint to skype. To make a report I'd have to access my skype account which I cannot so there's got to be another way to contact skype to inform them but "NOTHING AT ALL NOT EVEN AN EMAIL ADD". How can that be? I am not going to accept that Skype doesn't have an office or an email or a phone no?. Can someone help me here?..Thank you.

Here is what you can do is someone has takenover your Skype account -
https://support.skype.com/en/faq/FA10920/what-can-i-do-if-someone-has-taken-over-my-account
hth.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

My Friends Skype Account is hacked! Please HELP!!!

Hello Friends,
My friends skype account is hacked.
Please help! How to recover the lost Account?
HELP!!

Please contact Skype Customer Service contact customer service
Also, please see this: https://support.skype.com/en/faq/FA10920/What-can-I-do-if-someone-has-taken-over-my-account
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

My skype account was stollen to make money

Hi my login anglo4eg
My scype today was changed on another non-mine email and password
Can u block this account or change email to my comfortable?
Thank u

Same thing happened to me. Skype is a TERRIBLE company to deal with. I only lost 80 pence < 1USD so I don't really care, but I will never load credit onto my account again. Skype just lost a customer. Apart from any free services they have.
I don't see how my account was hacked, I use it very rarley. It just autologs in. I run it on a networked business PC and the IT guys can't find any viruses/trojons on it.
Skype don't care about their customers from my experiences with them

My Skype account was stolen hepster27 and changed ...

My Skype account was stolen [Removed for privacy] and changed my e-mail ( [Removed for privacy]) - please help

Just open the link below to report your hacked/stolen account. Select Security and Privacy as Help Topic and Identity Theft/Account Takeover as the Related Problem. Then Click the Continue Support Request button near at the bottom of the page.
https://support.skype.com/en/support_request?needsLogin=false&topic=****************241&problem=****...
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

Skype account is hacked

Hey my skype was hacked recently he is abusing my account and **bleep**ing with my friends please help me i cant take it anymore

elenitsachr wrote:
My skype account is hacked too...I'm online ...but not me....what can I do??????? I changed my password but other people can see that I'm online again. please, send me an e-mail !!!!!!
You can try the /showplaces and /remotelogout chat commands.
http://community.skype.com/t5/Windows-desktop-client/Skype-shows-me-online-though-I-am-not-connected...

My Skype account was hacked.

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