My Skype Account Was Stolen and Password was chang...
So I'm on my skype and I randomly get signed out, so I try to sign back in to my skype account, and it says the password is incorrect. I come to the skype website, and request token to change password etc. I do that and it still doesnt let me in after I change my password, and I tried several more times and it still didnt work. I submitted the form about recovering my account aswell, please help me recover my skype account [Redacted for privacy] ASAP, I need it for business purposes. Thanks
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Hi, Thug-, and welcome to the Community,
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service If you find you cannot sign on to the Skype website, create a new account. Use the new account to contact Skype Customer Service in order to recover access to your first account.
Here are a few extra notes to guide you along the way ...
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the web-form and click Submit, your information is relayed to Skype and you will receive a reply via e-mail unless you are transferred to start an instant message chat session with a Customer Service agent.
If you experience difficulty reaching Skype Customer Service, try again using a different web browser. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent. Skype is aware there can be problems reaching the customer service unit, however people are getting through!
Regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!
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