My Skype credit amount not received

 Hi,
I have made a payment using "One off Bank Transfer" last week and I have not received the money to my skype account yet.
To report this and to have someone check it, I dont see an easy way like "Contact Us" or "Complaints".
Now, is there anyone who could help me.
Regards
Kalai

Hi and welcome to the Skype Community,
Please start on the Skype help page to learn more about order statusses and next actions: https://support.skype.com/en/faq/FA288/what-is-the-status-of-my-order
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