My skype credit is eaten up even after buying subs...

Hi, i bought subscription for calling malaysia. After getting an confirmation, i dialled a malaysian number and was surprised and shocked to learn that the call actually ended up eating my entire skype credit. Can you please help me understand what went wrong?
I would like to get my credit back. Unnecessarily, i ended up adding more credit. I believe this is not fair setvice. Please help.

Hi,
You have activated "Malaysia 120 min to landlines" and you are trying to call mobile numbers. So in this case costs of calls are taken from your Skype Credit.
Perhaps you made a mistake and wanted to but subscription for mobiles and landlines?
If so, then contact Customer Service and refuest a refund.
Please check this FAQ: https://support.skype.com/en/faq/FA297
I hope it helps!
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

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P7: 000006a6
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P9:
P10:
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Simple mixer control 'Master',0
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Front Right: Playback 56 [89%] [-7.50dB] [on]
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Capabilities: pvolume pswitch penum
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Front Right: Playback 28 [90%] [7.50dB] [on]
Simple mixer control 'Mic',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
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Mono: Capture [on]
Simple mixer control 'Mic Boost',0
Capabilities: volume penum
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 2 [67%] [20.00dB]
Front Right: 2 [67%] [20.00dB]
Simple mixer control 'Beep',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
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Mono: Playback 10 [67%] [-15.00dB] [on]
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch penum
Capture channels: Front Left - Front Right
Limits: Capture 0 - 15
Front Left: Capture 11 [73%] [16.50dB] [on]
Front Right: Capture 11 [73%] [16.50dB] [on]
Simple mixer control 'Mix',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
Capture exclusive group: 0
Capture channels: Mono
Mono: Capture [off]
Simple mixer control 'Digital',0
Capabilities: cvolume penum
Capture channels: Front Left - Front Right
Limits: Capture 0 - 120
Front Left: Capture 116 [97%] [28.00dB]
Front Right: Capture 116 [97%] [28.00dB]
Simple mixer control 'Docking-Station',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
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Capture channels: Mono
Mono: Capture [off]
Simple mixer control 'Internal Mic Boost',0
Capabilities: volume penum
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 3 [100%] [30.00dB]
Front Right: 3 [100%] [30.00dB]
i know is not the headset because I test it on my suse box and it work fain
hope someone can help me thank you in advances :-)
Last edited by gozes (2012-01-22 02:45:02)

hello everyone i'm having a "growling" issue with my head set even after setting up a dummy alsa as mention in this wike page: Monster/low-octave "growling" distortion over mic after trying the stuff on that wiki I had a look here in the forums and found this post Skype + microphone = growling[SOLVED] but I'm still getting the feedback on the other side of the call also if I use the dummy alsa skype crashes below is the output of amixer
Simple mixer control 'Master',0
Capabilities: pvolume pswitch pswitch-joined penum
Playback channels: Front Left - Front Right
Limits: Playback 0 - 63
Mono:
Front Left: Playback 56 [89%] [-7.50dB] [on]
Front Right: Playback 56 [89%] [-7.50dB] [on]
Simple mixer control 'PCM',0
Capabilities: pvolume pswitch penum
Playback channels: Front Left - Front Right
Limits: Playback 0 - 31
Mono:
Front Left: Playback 28 [90%] [7.50dB] [on]
Front Right: Playback 28 [90%] [7.50dB] [on]
Simple mixer control 'Mic',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
Capture exclusive group: 0
Capture channels: Mono
Mono: Capture [on]
Simple mixer control 'Mic Boost',0
Capabilities: volume penum
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 2 [67%] [20.00dB]
Front Right: 2 [67%] [20.00dB]
Simple mixer control 'Beep',0
Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
Playback channels: Mono
Limits: Playback 0 - 15
Mono: Playback 10 [67%] [-15.00dB] [on]
Simple mixer control 'Capture',0
Capabilities: cvolume cswitch penum
Capture channels: Front Left - Front Right
Limits: Capture 0 - 15
Front Left: Capture 11 [73%] [16.50dB] [on]
Front Right: Capture 11 [73%] [16.50dB] [on]
Simple mixer control 'Mix',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
Capture exclusive group: 0
Capture channels: Mono
Mono: Capture [off]
Simple mixer control 'Digital',0
Capabilities: cvolume penum
Capture channels: Front Left - Front Right
Limits: Capture 0 - 120
Front Left: Capture 116 [97%] [28.00dB]
Front Right: Capture 116 [97%] [28.00dB]
Simple mixer control 'Docking-Station',0
Capabilities: cswitch cswitch-joined cswitch-exclusive penum
Capture exclusive group: 0
Capture channels: Mono
Mono: Capture [off]
Simple mixer control 'Internal Mic Boost',0
Capabilities: volume penum
Playback channels: Front Left - Front Right
Capture channels: Front Left - Front Right
Limits: 0 - 3
Front Left: 3 [100%] [30.00dB]
Front Right: 3 [100%] [30.00dB]
i know is not the headset because I test it on my suse box and it work fain
hope someone can help me thank you in advances :-)
Last edited by gozes (2012-01-22 02:45:02)

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https://support.skype.com/en/faq/FA50/i-just-purchased-skype-credit-but-i-cannot-make-any-calls
Yet, if still needed, you can also contact customer support for further assistance or instructions. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
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Skype credit being charged inspite of being conver...

Hi
I had two subscriptions
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2. India 400
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Upset!

I checked your account and you don't have any subscription minutes left for this month.
For example if you purchase India 400 five times a month it will still only give you 400 minutes per month.
Your minutes will be reset on the 7th of August and since you paid twice this month your next payment will be in September
I think Norman has explained it quite nicely in a very simple way:
http://community.skype.com/t5/Subscriptions/Subscription-to-India/m-p/25184#M581
Andre
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