My skype got deleted?
Dear folks,
yesterday I was logged on my skype and talked with people like normal.
I was eating, and when I came back, I was logged off... I tried to log in, but I couldn't log in. It says wrong username/pw, even though I'm pretty sure its the correct password,
I'm trying to find a way to call, email them or fill a contact form. But when I go to contact form, it says error page now found...
I use my skype for business, and around 3,5k contact I believe.
By the way, my brother searched on my skype account, and couldn't find it... Why?
Have someone deleted it...?
I try to recover it by email, but not sure if its not able to, or I dont remember the email...
Hi, VirtualZhop, and welcome to the Community,
Your post reads like your account has been compromised, or "hacked." Please see this FAQ article for more information:
https://support.skype.com/en/faq/FA10946/what-should-i-do-if-my-account-is-suspended-hacked-or-compr...
Skype is aware of lingering website issues. Temporarily enabling scripts, pop-up dialog boxes, and disabling plug-ins which could prohibit pop-ups may help get past these website problems. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
If you still experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Regards,
Elaine
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