My Skype is broken from hachers !!! How to repair ?
My Skype account is broken ! Someone sent message with link from my account to all my contacts . The link what they sent in the messages looks like facebook link, google, instagram, yahoo links... , that finish with the username or name of that person . I already uninstalled and after install again Skype. I changed the password . I install new full version of Avast - antivirus program - It is showing 0 viruses . I use Windows 8 . What I need to do in this situation ? How to repair my account ?
http://community.skype.com/t5/Security-Privacy-Trust-and/Spoofed-message-from-contact/m-p/4038620#M47813
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Hello
I came back to home, and my paypal account was wiped out !
skype took 100€ from my account , and this is obvious hacker business .
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I have no idea how i will able to get my money back .
PLEASE HELP !!!Dear Readers,
While I write here on the Skype Community, these recommendations apply everywhere now that account fraud is unfortunately becoming too commonplace with the advent of major retailers suffering security breaches:
Change the account password immediately. If you no longer have access to the account, please contact Skype Customer Service for further assistance. If you are signed on to your Skype account on multiple devices, please use these two commands:
/showplaces
Lists other instances where this Skype name is currently signed in.
/remotelogout
Sign out all other instances except the current one. This will also stop push notifications on all other instances.
Please review this FAQ article so you have the information at hand when you contact Skype Customer Service to report the unauthorized purchases: https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Please review these FAQ articles, as well: https://support.skype.com/en/faq/FA34505/what-do-i-do-if-my-skype-account-has-been-hacked and https://support.skype.com/en/faq/FA10920/what-can-i-do-if-someone-has-taken-over-my-account
Regarding PayPal, sign on to your PayPal account and cancel the funding agreement between PayPal and your Skype account.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of existing problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - most importantly - choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Regards,
Elaine
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