My skype name hacked

my skype name nasadam is taken someone..
and also change my email address as well..

 Hi, Nasadam, and welcome to the Community!
First things, first: change your account password immediately.  If you have a payment method saved in your account, either delete it or ensure with the issuer of the payment method that no fraudulent charges have been posted.
Next, check that the most recent updates to your computer/operating system or device have been downloaded and installed.  Also, update the files on your anti-virus software and run it as well.
As we here in the Community are not authorized to manage account-related matters, you need to reach out to Skype Customer Service: contact customer service
Best regards,
elainem77
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Similar Messages

  • Skype Account contact list and skype name changed

    Hi!
    I have been actively using my skype account again lately and one time last week when I signed in, I just cannot. My username and password are correct. And so what I did was to reset my password. I was able to reset my password through my email and when I signed in to Skype, I found out that my skype account was "hacked", I think. My skype name, profile photo and contact list changed into somebody else's account.
    I just want to ask what has happened to my account? Why did that happened? The username and contact list that appears to my account, I think, was leggit and not an act  of hacking. Could it be possibly that our accounts switched?

    Hi, DaisyrieDumali, and welcome to the Community,
    Your report reads to me like your account was compromised (hacked).  If you still have control of it, sign on to the account dashboard and change your account's registered e-mail address to something else, and then change the password. 
    Also, as a proactive measure, ensure your computer's software and patches are updated, and run your preferred anti-virus/malware/spyware program using the most recent virus signature files available.
    If you have lost access to your account, you may need to create a new account to use so you can contact Skype Customer Service in order to recover the first account.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    Skype is aware of lingering problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Skype name and contact list

    Dear All,
    I had to change my password.  Unfortunately my skype name was changed, too.So,  I  lost my skype contact list. How can I get back the contact list and my previous skype name?
    Thanks for your help.

    Hi, DaisyrieDumali, and welcome to the Community,
    Your report reads to me like your account was compromised (hacked).  If you still have control of it, sign on to the account dashboard and change your account's registered e-mail address to something else, and then change the password. 
    Also, as a proactive measure, ensure your computer's software and patches are updated, and run your preferred anti-virus/malware/spyware program using the most recent virus signature files available.
    If you have lost access to your account, you may need to create a new account to use so you can contact Skype Customer Service in order to recover the first account.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    Skype is aware of lingering problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Skype Account Hacked... Next Steps?

    Well, as the title says, my skype account got hacked. I think I was a victim of a fake skype email. The hacker managed to change the password to the account as well as the registered email. As soon as I realized it was stolen, I put in an account recovery appeal. They emailed me saying this.
    "Hi! Thank you for contacting Skype customer support.This is in reference to your email dated 2/8/2014, regarding your account.We apologize for the inconvenience. We are happy to assist.Kindly provide your Skype name so that we can verify your account. Looking forward to hearing from you. Best regards, Annabel A. Skype Customer Service"
    I sent them an email in return with my skype userame but they still havnt replie Suggestions?

    Well, as the title says, my skype account got hacked. I think I was a victim of a fake skype email. The hacker managed to change the password to the account as well as the registered email. As soon as I realized it was stolen, I put in an account recovery appeal. They emailed me saying this.
    "Hi! Thank you for contacting Skype customer support.This is in reference to your email dated 2/8/2014, regarding your account.We apologize for the inconvenience. We are happy to assist.Kindly provide your Skype name so that we can verify your account. Looking forward to hearing from you. Best regards, Annabel A. Skype Customer Service"
    I sent them an email in return with my skype userame but they still havnt replie Suggestions?

  • When entered to retrieve some details Skype name i...

    The other day I could not access my Skype account. So I click forgot password and tried to go from there. Now it's not recognizing the email I used for some reason and I tried all the emails I have just in case. I then tried forgot email address and entered my Skype name. But even that it's saying that it's not recognized. I just asked my friend to check my details and my Skype name is definitely the right one that I'm using. 
    So do you think my account is hacked? Can someone please help me resolve this? 
    Thank you.

    skypescraper25 wrote:
    The other day I could not access my Skype account. So I click forgot password and tried to go from there. Now it's not recognizing the email I used for some reason and I tried all the emails I have just in case. I then tried forgot email address and entered my Skype name. But even that it's saying that it's not recognized. I just asked my friend to check my details and my Skype name is definitely the right one that I'm using. 
    So do you think my account is hacked? Can someone please help me resolve this? 
    Thank you.
    what does the exact error message say?  I think that alternative method of requesting for a new password will only work if your account has a billing history in the last 6 months. 
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • SKYPE GOT HACKED PLEASE HELP

    ok hello i got my old skype accounts hacked i need somebody to contact me at the.creat0r
    on skype
    i have the first and last name and the country etc info
    and the skype name
    but i dont have accesss to the email anymore please help me
    my only problem is the email

    you need to contact the Skype customer service.  Just click the link below, and click the email support button.  Choose subjects Security & Privacy >> Identity theft / Account takeover.
    https://support.skype.com/support_request
    Moreover, you can visit the link below for suggestions on how protect your account and prevent similar incidents from happening in the future;
    http://www.skype.com/intl/en/security/online-safety/
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • Skype Account Hacked. Which is the after procedure...

    Unfortunatly my account at Skype has been hacked so i was obliged at first to create a new one.
    But my main concern is to deactivate my old-one hacked account as at this account there is my initial list of my contacts.
    I 've tried to find at Skype site an email to send but i couldn;t seek out a available channel of communication.
    Which is the proposed procedure for this cases in order to public Skype the hacked aacount so to take the further demanding steps for the deactivation?

    Unfortunatly my account at Skype has been hacked so i was obliged at first to create a new one.
    But my main concern is to deactivate my old-one hacked account as at this account there is my initial list of my contacts.
    I 've tried to find at Skype site an email to send but i couldn;t seek out a available channel of communication.
    Which is the proposed procedure for this cases in order to public Skype the hacked aacount so to take the further demanding steps for the deactivation?

  • How-can-i-remove-my-skype-name-from-the-sign-in-sc...

    Guys this is absolute rubbish feature of the login application where people's login names get recorded in the dropdown menu. Is there any more permanent way of getting rid of this annoying privacy intrusive "feature"? I would like to have a profile with a username that is not going to appear at airports and my grandma's laptop after I log out of skype and no I do not want to go digging for app files to remove my entire history on each and every machine I use as suggested by your help files. Could you please advise if I'm missing something here?
    https://support.skype.com/en-gb/faq/FA11070/how-can-i-remove-my-skype-name-from-the-sign-in-screen-i...

    Unfortunately, the option to remove that feature is not available.  
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • How do I create a Skype Name in this new environme...

    For a variety of reasons, I have created a new Microsoft Account. In attempting to set it up with Skype, I was never asked to create a Skype Name. This has created issues sining into Skype, as well as telling people how to Skype me. I do NOT want to give them my email address as my Skype contact. A Skype name is much more suited for this situation.
    How do I create a Skype name that people can use to call me?
    This beggs the question of why Loging into Skype and idnetification is co complicated. Associated with this one account there are the following methods of primary identification: Skype Name, Microsoft Account, Display Name, Skype Community Name, and there seems to be an additional display name for each Skype accont in the Community which begins with live: and then a modified form of the user's email address. That is A LOT to remember. I had a difficult time just logging in because it asks for my Skype name and the blank would not accept any of the aforementioned identifications. I had to get here by signing into Skype Desktop and then clicking a link to go through rather than signing in. The sign in would not accept my credentials.
    Bottom line is all these issues would go away if I could figure out how to get a skype name.

    See this:
    http://community.skype.com/t5/Security-Privacy-Trust-and/New-to-Skype-and-having-trouble-signing-in/...

  • Skype Name Problem

    Hi everyone,
    I have a problem with my skype name, because I created my account around 2005, I lost my password and I cannot restart it because Skype says:
    It looks like the account associated with the Skype Name migcenel doesn’t have any billing details. Unfortunately, this means we are unable to verify your identity.
    If you can access your email address don’t forget you can reset your password by clicking here or find out your Skype Name by going to this page and clicking "Forgotten your Skype Name".
    The problem is that my email associated with that account is closed and I really need to get back my skype name because is my unique name in all my accounts.
    Can you help me with this?

    Hi, migarcangel,
    I just found your post in the Skype Manager message board today (6/11/2012).
    Unfortunately, you may not be able to recover your account if you cannot prove the ownership of it to Skype Customer Service.  While I appreciate the inconvenience, this is for our safety and security.  Here is the link to an FAQ article with more information:
    https://support.skype.com/en-us/faq/FA109/I-ve-forgotten-my-password
    Best regards,
    elainem77
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • "Your skype name and password were not recignized"

    Hi,
    Can someone please help me? I'm trying to login using my usual login name but it says "Your skype name and password were not recignized". I used it few of days ago and it was fine until last Sunday (04-Dec). I've already contacted support team 2 days ago but they don't seem to care too much!
    Can someone explain me what is going on?
    Details for this account are:
    login: sectoid1
    xxxxxxxxxxxxxxxxxx
    Thanks! 

    sectoid11 wrote:
    I've already contacted support team 2 days ago but they don't seem to care too much!
    Can someone explain me what is going on?
    Hello,
    CS should have responded by now. Let me know if you still have no response and I will escalate your issue for you. Your account may have been compromised.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • My skype name is emarquit and my account has been ...

    My skype name is emarquit. Someone has taken over my account
    All calls and charges after August 19 are fraudulent
    Card begins with542e18 and end with 1985.
    I called my the bank issuing the card and they have cancelled it.
    On the Skype web site I click on customer service but am unable to find a place to report this. What can I do so that the matter is resolved without skype blocking my account?

    Try the following link to reset your password.
    https://iforgot.apple.com
    Or.. if your device is now disabled, read this...
    http://support.apple.com/kb/HT1212

  • Skype name

    please delete my skype name, skype account. i don't want to use this account and skype for now. please delete it and notify me in my email if it is already deleted. thank you.

    Hi, Manne..., and welcome to the Community,
    Please remember, our Community Guidelines do explain this Community is not a branch of Skype Customer Service.  Therefore, you must contact Skype Customer Service directly, yourself.  Please start by reviewing  the information in this FAQ article:
    Can I Delete My Skype Account?
    and then please contact Skype Customer Service to file your request as indicated in the instructions.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Skype name token?

    I received three e.mails from skype giving me my skype name (one different from the one i have). "Your skype name token" and asking me to follow a link to discover it and enter my e.mail adresse. And then i received reminders about it, as i was a new user..and i am not.
    what is it? i did not ask for any new skype name or token...
    do i have to follow the link and enter my e.mail. Is it a scam?
    please help
    thanks

    Me too. I wish MS would let me have one ID and password for all of MS apps? I am going to ignor this request and continue to use the one thats been working.

  • Skype name login

    I have forgotten my password for my Skype Name account.  When I try to recover it I am only given an option to reset the passwords on my hotmail accounts not my skype named account.  I don't want to change those passwords, just the one associated with my Skype Name.
    The email address associated with the account is a work address and is no longer accessible. The mobile number associated with the account is no longer active, so I have no way of receiving any codes. 
    When I tried to update the info it won't save without entering the password - an infinite loop!
    Now that my auto log in no longer works I can't even access the Skype name accout.  It has money in the profile that I want to use for landline calls, but I can't get past the security.
    Any ideas?

     jliv wrote:
    I have forgotten my password for my Skype Name account.
    Hello and welcome to the Skype Community.
     please contact Skype customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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